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SalesRabbit est un logiciel cloud de CRM (Customer Relationship Management) et de gestion des ventes conçu pour aider les équipes commerciales externes à gérer les ventes sur le terrain. Le logiciel et l'application mobile...

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Évaluations des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,2
Simplicité
4,3
Support client
4,1

Parcourir les avis sur SalesRabbit

189 avis sur 189
Classer par :
Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 24/11/2018

Sales Rabbit

It is great and constantly becoming better.

Avantages

This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.

Inconvénients

There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

dawn
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 16/10/2019

Feed The Rabbit

I love it! I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.

Avantages

It keeps track of each and every customer I book. It tells me my homeowners info before I ever get to their door. This helps me to market my homeowner correctly. It also saves me time when canvassing door to door by keeping track of where I have been and what the result was so I don't waste time knocking doors of renters or people that don't need my services. It also allows all of us to compete against each other to see how many appt's we can put into the rabbit. Thus we feed the rabbit leads.

Inconvénients

It doesn't function well with android sometimes which slows me down. We have to reboot our phones or uninstall it every now and then for it to work properly.

Paula
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
1

3
Publié le 09/06/2022

Application is great, service and support need work.

Initial meetings and project work were well executed. Post-project transition to daily support has been a challenge. In Field Sales, timing is everything, waiting 2-3 days or even weeks to hear back about an issue results in lost sales every day.

Avantages

Sales Rabbit was an upgrade from an old application that had more lead management and geo-locating features.

Inconvénients

Not as customizable for integrations. We intended to eliminate some manual steps in our process with this application but have yet to realize that full functionality.

Les meilleures alternatives à SalesRabbit

Jacob
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 30/10/2018

The bouncy rabbit

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Avantages

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Inconvénients

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

Justin
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 21/04/2020

Great if you haven't experienced anything else yet!

Just fine - but once i changed to another platform, i have never had the desire to switch back.

Avantages

This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too.

Inconvénients

The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage.

Utilisateur vérifié
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

4
Publié le 10/09/2018

Great Technology

Avantages

For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.

Inconvénients

I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.

John
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 03/10/2018

Lots of Potential but unstable

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Avantages

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Inconvénients

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?

Kalin
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 28/02/2017

Excellent Sales Application

I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales.
I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency.
The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently.
The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product.
Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 15/11/2018

Your D2D CRM Go To

Avantages

Being able to canvas area visually as your CRM.

Inconvénients

Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.

Utilisateur vérifié
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 26/04/2019

Great

Avantages

Sales Rabbit has improved a ton over the years. They used to just have a satellite map of the area you were knocking and you had to drop pins over every house you knocked. Now the app populated the houses for you with the information sales rabbit already has about the house and house ownership.

Inconvénients

It would be really nice if the application shows live data. Many times you will knock into renters, and the app does not show you the difference from a renter to a home owner. This makes knocking some times frustrating and forces me to use other apps to know who are homeowners in the neighborhood.

John
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 23/02/2017

Best tool out there to stay organized

SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments like before. It's awesome for managing your own personal area and that of your teams. Well worth the investment.

Avantages

It's ability to organize everything.

Inconvénients

There's different features I would like added like Geo fences for my reps and the ability to create my own icons/markers within the app. I would also like it if I could load info into the lead like a picture.

Réponse de Sales Rabbit

Thanks for the feedback John! We are always looking to improve SalesRabbit. The ability to add attachments (including images) to the lead is coming later this year! As for customizing lead icons/markers that is done at the company level. If you have feedback for the lead statuses be sure to pass that on to your company admins.

Répondu le 09/03/2017
Bradley
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/02/2017

Prequalify, prequalify, agreements!

This program is especially amazing for allowing me to establish whether a customer has enough credit to move forward or if I'm wasting my time. The real benefit if this program is the amount of time it cuts off from the call center. Eliminating the risk of typos and clerical mistakes. Also. The ability to save leads for the future makes this app juice! One more boon, I love the one touch navigation to a leads house.

Avantages

The ability to prequalify my customers, and handle most of the paperwork online

Inconvénients

No cons I can think of.

Juan
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/05/2017

Great for street tracking, mapping out area, the tools and videos are great!

Avantages

The format of how its setup once you get into the app. Its very easy to navigate throughout the app while using to show customers information. Also i love the way it keeps track of all sale and installs.

Inconvénients

There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time.

Garrett
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 18/07/2017

Great service, we can add leads when we want and it is very user friendly

Being able to track everything I was doing throughout the day.

Avantages

Ease of adding leads and being able to customize it to our company's goal. We serve for Att and they supply us with info that we can transfer straight to Sales rabbit.

Inconvénients

Lag on loading areas. Sometimes when you assign areas to a sales rep it will take a while for it to load on their end.

Josh
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/02/2017

A true gateway to success in sales!

Very good app! Very easy to navigate, I used it in every sale and can confidently say that it was the key to a lot of my success .

Avantages

Maps, sales material, tool!!!

Inconvénients

Some limitation

Ashley
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/02/2017

Best SALES APP YOU HAVE TO HAVE!!

This is the only sales platform i use. Its like the subway sandwich of all of your sales materials. Why not turn it into your Back office and work from home.

Avantages

It has everything and the only things you need as a sales rep.

Inconvénients

Cant think of one.

Jordan
  • Secteur d'activité : Télécommunications
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 17/02/2017

Love sales rabbit

I think that sales rabbit really helps my performance in selling. I used to do everything on paper but it is so much easier on my phone. Sometimes it is wrong on the names but I still like it.

Avantages

Easy to use

Inconvénients

Wrong names

Eddie
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/02/2017

Simply works, perfectly

I can see all leads with ease, manage areas I've worked, pull out relative documents about my services, and sending over customer information I've typed and error checked is so much better than hoping an agent is hearing me right.
So, accuracy and ease of order placement, and tools together make my job very easy. Thanks.

Avantages

Simple, easy.. works

Inconvénients

Can't edit an order that's been submitted

Shoney
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 23/02/2017

SALES RABBIT

works fine, I just wish there was input fields for AT&T internet as well as a drop down to schedule a technician.

Avantages

very efficient way to process new customers
has tools that make sales more effective
time saver

Inconvénients

not seeing the leads of my reps
having to put AT&T internet info in notes rather than drop down tabs

Tom
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 14/05/2018

Effective message platform that helps me to keep organized and easier to communicate with...

Avantages

I like the GPS tracking system that helps me keep abreast of the reps in the field at their locations.

Inconvénients

I found incorrect information on customer's addresses and phone numbers. They need to update their records more frequently.

Samantha
  • Secteur d'activité : Relations gouvernementales
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
1

3
Publié le 17/02/2017

Its a good app

I definitely like the app a lot more than if it was just me going door-to-door you know without anything. The app is definitely helpful because you are able to see in the future all the progress you have made , whether or not somebody was interested timer if somebody was already with direct satellite , etc.

Avantages

How much it was helpful and thanks like seeing the progress you have made a beginning able to go back and look stuff like that

Inconvénients

There really wasn't anything that I didn't like about the app other than the fact that I was just works all the time whether you had like wifi or data but that's a different story so there's really nothing

Matt
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/02/2017

Keeping the tech side simple!

I enjoy the ease of use as a technician. The software makes it easy to select the equipment used on the job as well as keeps the paperwork(aka no paperwork) clean and simple; signatures are quick and easy to collect and submit; which makes it easy for me and the customers!

Avantages

Easy to collect and submit signatures without having to carry all the paperwork -collect signatures-then submit via scanner.

Inconvénients

Oft times features, like the scanner don't work and customers tryin gto sign at times is difficult due to a part of their hand touching the screen in another location which throws off their signature.

Gregg
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
1

5
Publié le 17/02/2017

Gregg reveiw

Its been very useful in my generating sales but i thinm it should be more compatible with android as it is with apple products

Avantages

Easy to use

Inconvénients

Not to compatible with android

Evan
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
5
Support client
3

4
Publié le 17/02/2017

Easy to use. Great app! Could use a few tweaks.

I do like this app. Its very easy to use. If it was on Android it would make life a little easier. Also if you could start it on one device and be able to resume your progress on another device that would help out a lot. Also if customer service was open on Saturdays that would be awesome.

Avantages

Easy to use.

Réponse de Sales Rabbit

Hey Evan,

Thanks for the great feedback. We are looking into having some level of customer support on Saturdays this summer. We do have and Android app that you can get from the Google Play Store. It does not allow you to submit customers but you can do most other functions on it today :) Thanks again.

Répondu le 09/03/2017
Brandon
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
5

3
Publié le 17/02/2017

Excellent program with constant improvement

Sales Rabbit has been an invaluable service for our company. It has helped in so many different assets from the individual sales rep to the company being able to track data. Sales Rabbit is constantly working to update and improve their platform and they are always willing to listen to ideas and see where they can be implemented.

Avantages

Ease of use.

Inconvénients

Not enough customer integration

189 avis