Avis clients sur Xero

Avantages

Xero aide non seulement pour toutes les petites et grandes tâches comptables mais également commerciales comme le devis.
Il possède énormément de fonctionnalités dont la plupart sont automatisés et peut se connecter à d'autres programmes comme Shopify ce qui est très utile.

Inconvénients

Je ne vois aucun inconvénient. Xero est parfait pour les gérants de petite société comme moi.

Avantages

Logiciel est sympa pour la comptabilité de votre business et Envoi de facture à vos clients .

Inconvénients

Souvent les factures ne sont pas toujours envoyer et il faut toujours vérifier

Avantages

C'est très facile à utiliser comme système et à s'adapter surtout c'est vraiment rapide

Inconvénients

Juste le service client pas trop assugeti et le système parfois dans le bug

Avantages

Facile à utiliser dans les activités et très souple

Inconvénients

Parfois une complication au niveau d'enregistrement des données

Avantages

Xero est un système logiciel de comptabilité abordable basé sur le cloud qui rationalise ces processus avec des forfaits

Inconvénients

The software makes it easy to pay bills, Le logiciel facilite le paiement des factures, la réclamation des dépenses, l'acceptation des paiements, le suivi des projets, la gestion des contrats, le stockage des fichiers,

Avantages

J’utilise xero pour gérer l’es facturation elle me sert beaucoup elle met très utile

Inconvénients

Le prix est assez excessif je trouve mais malgré tout c’est très utile

Avantages

j'utilise ce logiciel chaque mois pour payer des factures

Inconvénients

ce logiciel réponds à mes attentes et me fait gagner du temps

Avantages

je n'ai pas trouvé de points forts à ce logiciel

Inconvénients

franchement j'ai été très déçu je préfère utiliser un autre logiciel

Avantages

It helpd to connects small business owners with their bank and advisors anytime.

Inconvénients

There are no cons as I can think of now

Avantages

To have all these tools from an accounting program that is an administrative program and a settlement program in one application. This is the best thing that an employee or manager can get.

Inconvénients

I hope that the speed of settlements within the application will improve

Alternatives envisagées 

Paycor

Pourquoi passer à Xero

Ease of use, ease of communication with customer service, ease of access to employees

Avantages

Nothing. After moving from Reckon Accounts desktop to sync with our Project Management software, I am regretting the move. We are looking elsewhere

Inconvénients

Lack of customisable reports. Lack of aging in statements. Lack of support for state payroll tax. The way that Xero counts credit cards as an asset and not a liability. The way that "bank reconciliations" are done. The deafening silence from Xero staff in Xero Central.

Alternatives envisagées 

Sage 50cloud Accounting et Quickbooks Online

Pourquoi choisir Xero 

Purely to integrate with our Project Management software.

Pourquoi passer à Xero

Company Accountants recommendation. He has heard my opinion.

Avantages

With Xero, I have been able to easily manage my finances, track income and expenses, and stay organized with its simple and intuitive interface. The reporting features are great, and the ability to connect to my bank accounts is a huge plus.

Inconvénients

One downside to Xero is that it can be a bit pricey for small businesses. It also lacks some more advanced features that more expensive accounting software offers.

Avantages

The balance sheets are great. The way they are presented in the sheet after you decide on the coverage period makes it easier for you to decide where you are with profit and losses.

Inconvénients

They are not doing payroll anymore which means you need to pay a third party to perform that for you. This is very vital for a company that is using an accounting system.

Alternatives envisagées 

FreshBooks

Pourquoi passer à Xero

The options Xero has with the interfaces are more user friendly.

Avantages

Ease of implementation, easy to learn, integrations are endless

Inconvénients

The expense function needs reworking. It's hard work and duplicates work

Alternatives envisagées 

Quickbooks Online

Pourquoi passer à Xero

Cheaper and easier to implement + better integrations

Avantages

anyone can pick it up and use it for simple tasks without needing accounts training or knowledge

Inconvénients

Not designed for project-based businesses, and quoting function can sometimes be a distraction causing staff to quote on Xero for small enquiries when it should be done in our dedicated estimating software.

Avantages

Xero ease of use plays a key role to its success when using it to meet your accounting needs. It has a very robust and intuitive user interface which gives users an easy time accessing its features and using the features to achieve their needs. It had very outstanding bookkeeping services which allows you to easily collect, assemble and securely store all your financial documents and receipts in an easily accessible location. Xero also provides successful expenses tracking features which allows you to track all your bills, check on your accounts payable as well as having a clear view of your cash flow. Another masterstroke in Xero is the ability to integrate it with other payment gateways like Stripe which makes it possible to accept online payments conveniently. Xero also helps one have a clear understanding of your business by generating accurate financial reports which gives clear insights on the health of your business financially.

Inconvénients

Xero has really worked well for me and my team. I have literally nothing ill to talk about it nor do i have anything to complain about.

Avantages

Xero plugs in to a lot of different software tools making it easy to reconcile. The reconcile tool itself is also pretty amazing, making it easy to manage bookkeeping.

Inconvénients

The UI seems very dated, it could really do with a refresh and a new menu structure, sometimes its hard to find basic things without having to mess around in the settings to look it up.

Avantages

What I like about this tool is its operation, it facilitates financial work procedures with even bank procedures, allowing it to register the financial process within the organization. It is usually a system implemented mostly by accounting industries, but with its billing procedures there are no limitations

Inconvénients

The system can be deployed well in any company, it allows operations and calculations as well as more accurate records, a tool that in terms of negatives does not have many

Avantages

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Inconvénients

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles".
Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

Alternatives envisagées 

Quicken, Sage Business Cloud Accounting, QuickBooks Online Advanced et FreshBooks

Pourquoi passer à Xero

Felt more user friendly, especially for team members who, at the time, had limited or zero accounting knowledge

Avantages

Easy reconciliation but this is a feature of most brands now.

Inconvénients

Reports are impossible to configure and source the data I need. The layout is poor and not user friendly. The technical terms used are common to accountants but make no sense to small business operators. The online help is useless and takes forever to get a response. Feature requests are ignored and not even responded to. There are other brands that offer a much easier user interface and at a fraction of the cost. I was forced into XERO as it was the only brand my accountant would support. I have to ring the accountants for help all the time who change a fortune for simple advice. Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes. XERO does not work well on the tablet. The bank feeds do not deliver all the transaction data detail and its very difficult to identify some businesses. Memorizing transactions and splitting purchases is a real time-waster.

Alternatives envisagées 

QuickBooks Desktop Enterprise

Pourquoi passer à Xero

I was forced to use it by my accountant who would not support the other brands.

Avantages

Xero has been one of the first solutions for cloud bookkeeping and accounting and has successfully competed with the likes of Sage and QuickBooks. It has probably the most other software providers that link directly with Xero over APIs.

Inconvénients

Over the years there were some features that were requested and it took a long time for them to be implemented, also more and more features are additional paid for addons.

Alternatives envisagées 

FreshBooks, Sage 50cloud Accounting, Quickbooks Online, Wave Accounting et FreeAgent

Pourquoi choisir Xero 

Clients were unhappy with existing software.

Logiciel antérieur 

Sage 50cloud Accounting et Quickbooks Online

Pourquoi passer à Xero

It has the most connections with other apps, links with workpapers among other things.

Avantages

Nothing, nothing at all. The software is nothing more than a glorified analysed cashbook. Support is poor and some of the replies from Support demonstrate the advisor doesn't understand accounts, the accounts structure or the damage that can be done by the advice they are giving.

Inconvénients

All purchases whether a supplier, or a bottle of milk from Tesco's is a contact. A bottle of milk for the office should be coded directly to the nominal code, not a new supplier "Tesco's" created.

Cash in an out of bank should be the same as the bank statement on a live bank feed, but it excludes transfers from savings to current account so not a true reflection of cash in and out.

Xero doesn't reconcile customer receipts, even through the name on the receipt in the bank is the same as the customer account exactly.

Xero dump a lot of support on to the accountant who provides the service.

Xero creates accounts for customers and suppliers on it's own if it doesn't recognise a payment or receipt in the bank account. Software should never be allowed to decide if it wants to create something automatically.

Xero isn't as automated as Sage Accounts, for instance when bulk invoicing over several days, you can't set the date at software level, you have to keep changing the date.

When importing from Sage into Xero for the first time, if Xero doesn't understand an item on the invoice, it simply creates a new line on the invoice whether you want it to or not and there is no way apparently to undo this once done.

Xero works with receipt bank and you can spend hours trying to tell it an expense is not to be coded to a customer.

I could go on.

Avantages

Xero is a pretty straightforward product that is effectively almost immediately deployable. Xero's dashboard is not bulky or overwhelming like a significant number of other accounting software tends to be. Xero's help manuals and tutorials were also very useful and are great for helping users quickly refamiliarize themselves with the software. Xero worked well for my law firm for IOLTA (Lawyer Trust Account) reconciliation purposes. With the software linked to your desired account, you can easily reconcile all incoming and outgoing payments and expenses on a given account. Once set up, you literally can log in right after making a purchase to reconcile your accounts without having to fumble through old receipts later to try to remember specific actions that were taken on behalf of a client.

Inconvénients

The only con that I personally experienced with Xero was that I routinely was required to relink and subsequently "resync" my banking account with Xero. Admittedly, this may have been a banking issue and not necessarily a Xero issue. However, when the relinking had to happen, this created a significant amount of issues because I was forced to relink the account, reimport expenses and incoming sums and then ensure that all the amounts had actually synced appropriately from my physical bank account to the Xero software.

Avantages

Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!

Inconvénients

Nil - Honestly there is nothing I dislike about Xero.

Avantages

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

Inconvénients

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

Alternatives envisagées 

QuickBooks Desktop Pro, QuickBooks Desktop Enterprise et Quickbooks Online

Pourquoi passer à Xero

Xero has better pricing, pricing options, features (fixed assets module), reporting, integrations, reconciling than its competitors. For example, if you import 500 transactions into Quicks incorrectly, you have to delete them all one by one. You can batch delete data in Xero. Quickbooks also does not have cash vs accrual basis accounting. You literally cannot make accrual journals in Quickbooks.