Avis clients sur Dynamics 365

Avantages

Elles le meilleure qui existe, mais Les autres logiciels libres sont plus efficace et adapter à une utilisation des spécialistes. Chose qui ne l'est pas pour Microsoft. Donc, Faire ressortir une version semi libre est très intéressant pour donner la chance à une amélioration plus efficace.

Inconvénients

Le développement algorithmique des applications installer

Avantages

J'ai fais le choix de prendre Dynamics 365 car j'utilisais une grande partie de leurs produits. J'ai vraiment adoré la simplicité de son utilisation dans la démonstration.

Inconvénients

L'ensemble du système CRM est trop limité, avec moins de fonctionnalités que certains concurrents. Pour ma part, le prix est assez exorbitant pour une micro entreprise. Je pense changer de logiciel sous peu de temps.

Avantages

La simplicité et l'efficacité du programme, nos équipes pouvaient compter dessus pour toutes les actions

Inconvénients

Il se peut que son implémentation bloque parfois, mais c'était souvent causé par des plugins ou des prérequis manquants sur des desktops

Avantages

pas de limite dans la gestion de matériel !

Inconvénients

difficile de faire des recherches d'items

Avantages

J’apprécie énormément ce logiciel car tout se trouve au même endroit. C’est très rapide de trouver l’information dont on a besoin.

Inconvénients

Le seul point faible est qu’il y a tellement d’options que c’est difficile de le connaître en profondeur.

Avantages

Our organisation using dynamics 365 from last 3 year and I find it very useful as earlier we have different username and password for different applications but now after this everything is linked to 365 and the same login details works .

Inconvénients

I I did not find anything which causes trouble to me.

Avantages

As no systems are islands anymore, selecting a system that is in the heart of Microsoft's strategy enables integrations to many common systems like Office 365, datalakes, Power BI, e-signature solutions etc. with small effort. The power of the underlaying Power Platform and also the rest of the Microsoft stack makes it incredibly powerful.

Inconvénients

Licensing is a bit complex and hard to understand.

Alternatives envisagées 

Salesforce Service Cloud, Oracle PeopleSoft, Salesforce Marketing Cloud, Lime Go, Lime CRM, Salesforce Sales Cloud, Siebel CRM et Salesforce Platform

Pourquoi passer à Dynamics 365

It is so much easier to adapt to the business and enable digitilization with the underlying Power Platform to a level that none of the above can do.

Avantages

I struggle to find anything I actually like about Dynamics CRM. It mostly works but, opens too many windows.

Inconvénients

Its temperamental, it opens too many windows, its seems like the scripts all fail to load first time and then doesn't show and error but if you reload the browser it normally works. Updates seem to kill it all the time, and its not a priority for Microsoft, or it doesn't feel like one.

Alternatives envisagées 

Salesforce Platform et HubSpot CRM

Pourquoi passer à Dynamics 365

Looking back it was a cost based decision, where with discount through a partner CRM worked out the cheapest. If only I could go back to my younger self knowing now, what I didnt know then.

Avantages

The software is very flexible and can be easy customized to adjust to our needs. No need for specialized or advanced developers.

Inconvénients

Flexibility might be risky sometimes since it will require development work, unlike software that includes best-practices

Alternatives envisagées 

Oracle Fusion Cloud ERP et SAP Business One

Pourquoi choisir Dynamics 365 

For a better supported software that has advanced technology and integration capabilities. Also to minimize the number of developers we have.

Pourquoi passer à Dynamics 365

Dynamics 365 main advantages were price and flexibility, yet the other products had more embedded know-how

Avantages

The product, once complete and set up, is intuitive, mostly easy to use, and effective in deploying a CRM for your sales team or otherwise.

Inconvénients

The setup and integration to your current organization, depending on the size and complexity of your org./sales team, can make it difficult to initially get together. Understand that going in.

Avantages

Easy to use and trading staff. Data structure is consistence making it easy for new dev to start working on the project. Reliable performance with good delivery rate

Inconvénients

At times some of the features are buggy but nothing deal breaker.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Dynamics 365

Because it’s a Microsoft product and has good azure connectivity.

Avantages

My real world experience has shown - For most entities, no alternative ERP existing offers the robust capabilities and customize-to-fit features of Dynamics 365.

Inconvénients

Again my real world experience has shown the greatest con for Dynamics 365 is not the product, but the long-term consumer centric rather than business culture of Microsoft. This too often migrates to Microsoft's implementation partners. Over the past 10 years, I have often been engaged to fix very major and impacting issues created by an overly simplistic (lowest-cost) implementation.

Avantages

Favourite feature is how easy it is to assign and manage tasks. The interface is customizable and this day to day work pretty easy as we are able to tailor this to our specific needs. Set up is fast and easy. The software integrates easily. Princing is fair considering the quality I get. Quite secure software. Support system is top notch. Report generations is simple and fun, I hated this until I used Dynamics 365.

Inconvénients

I honestly have no challenges, used it for close to 4 years and I would’nt imagine working without Dynamics 365. Excellent software

Avantages

Nice base system that you can customize and develop depending om your company needs.

Inconvénients

The prices of the different modules that it has, quite expensive.

Avantages

1) Easy to use
2) Flexible
3) It has high scalability
4) It fully integrates with Microsoft products.

Inconvénients

1) It is expensive
2) It is bit of complex
3) Less Transparency

Avantages

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

Inconvénients

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

Alternatives envisagées 

InfoFlo

Pourquoi passer à Dynamics 365

This software features exceptional performance more than other software programs we have tried. The software has been hierarchical. Since the beginning of the year, one of my employees was not reliable with InfoFlo, but with this software he has improved his proficiency 75%. My favorite thing is that it's easy to use it and gives more value to my money from other software programs. There are many features that other software programs do not address.

Avantages

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Inconvénients

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer.

Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

Avantages

Easy integration with the other tools - even they are not from Microsoft
CRM gets the job done
Easy contract management with DocuSign and MS Drive
CRM structure for the leads and potentials
Customization options
Reports are enough for a regular sales team but it is possible to get custom and advanced reporting
Access management is better than many other CRMs

Inconvénients

The user interface can be improved
The whole system for CRM is too rigid and not that user friendly like a few other competitors
It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

Avantages

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

Inconvénients

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

Avantages

All that you'd require in a business field is here, to place in basic terms putting deals, advertising, money and client assistance alternatives. It is nothing obscure and somebody that utilizes CRM programming projects will feel right comfortable with this product. I like that I can follow anything I need to think pretty much the entirety of my customers and its usability is faultless on the off chance that you are somebody who has utilized these sort of projects before this is an excellent item to utilize. You needn't bother with any programming information or any sort of other outside information to alter the framework as you would prefer. It's mix as well with it's other Microsoft parties is fantastic this is something that most outsider CRM programming projects don't have henceforth making this CRM programming the best choice in the market to date.

Inconvénients

The mobile app isn't extremely extraordinary. There are exceptionally successive accidents and it simply doesn't give that experience which an end client expects out of such an incredible platform. Nonetheless, Microsoft had compensated for it by presenting the power applications highlight.

Avantages

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

Inconvénients

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

Avantages

Microsoft Dynamics 365 is one of the leading systems and one of the top systems in terms of market share, customer satisfaction and one of the most known year peaces in marketplace. There are two primary offers of the 365. First is business central solution what marketplace provides for customers, but on the other hand there are more complex finace operations which is the bigger Enterprise offering within dynamics 365. So you have two differnent types of solutions and business central is meant to be more simplified easier to use, easier to implement type of soliution whereas ethanol or finance and operations is meant to compete with sap and oracle.

Inconvénients

Different modules within the Dyniamics 365 offering are some of the common weaknesses cited by our clients that are using the product. Now in addition of some of functional strengths I just mentioned Dynamics 365 also has the advantage of having that traditional Microsoft look and feel. For those who have used office 365 or Microsoft office or other Microsoft products within your company over the years you will find that Dynamics 365 looks a lot like what you're used to whether is how you navigate the system or how you find certain things within the system it tends to have that common look and feel.

Avantages

The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash.

The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics.

The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time.

We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process.

Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

Inconvénients

The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

Alternatives envisagées 

Temenos Transact

Pourquoi choisir Dynamics 365 

Ability to generate Reports, capture loads of member biodata and ability to use the financial and operation modules with ease.

Pourquoi passer à Dynamics 365

Dynamics was affordable and within out budget.

Avantages

This is by far the most customizable project management software I have ever used. It helps keep our entire team on track, from the customer service to product team. We are able to write all the necessary information into every single job and track where it is in our system. We love the ability to tailor this platform to our specific needs. You can pretty much make this software work for any type of company you're working in.

Inconvénients

This can be extremely frustrating and take a long time to set up and learn. If you transfer information over from a previous PM software, be prepared for a ton of copying & pasting. Luckily the Dynamics internal team was able to set everything up for us with a little direction, and we were back a forth a lot to get the platform to where we wanted it to be. After that, it took many tutorials and training sessions to learn all the ins-and-outs of the website, but it was worth it in the end.

Alternatives envisagées 

Teamwork et Teamwork CRM

Logiciel antérieur 

Teamwork

Avantages

I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge.

From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation.

Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Inconvénients

I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Dynamics 365

Cost is incredibly good, Azure, vibrant community of support. Microsoft is heading in a direction I am trying to go.