Avis clients sur Tipalti

Avantages

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

Inconvénients

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Avantages

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Inconvénients

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Alternatives envisagées 

Yokoy

Pourquoi choisir Tipalti 

Not scalable

Logiciel antérieur 

Airtable

Pourquoi passer à Tipalti

Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.

Avantages

Approval functionality for users, both in a email and in app.

Inconvénients

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

Avantages

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

Inconvénients

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Avantages

CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.

Inconvénients

Among my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.

Avantages

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

Inconvénients

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

Avantages

Tipalti is a comprehensive software solution for automating accounts payable operations. It offers a variety of features that make it stand out from its competitors, including robust automation capabilities, streamlined payment processes, and comprehensive reporting tools.

Inconvénients

I found that Tipalti's software could be difficult to navigate and manage, particularly for large batches of payments. The user interface was quite complex, and it could be hard to find the information you needed without an in-depth understanding of the product.

Avantages

It has helped us automate and simplify our payments and other accounts payable process. It enabled our businesses to automate our invoice processing, payment reconciliation, and tax compliance, saving time and reducing the risk of errors, especially that we have worked with local and international companies.

Inconvénients

It's a bit complex, might need to invest more time in training and support.

Avantages

- easy to onborad all the different stakeholders, no more approvals on slack or emails
- transparecny on Actual vs. Budget for every stakeholder
- suppliers onboarding saved us hours of the finance team every month

Inconvénients

- missing vitual credit cards
- emails layout doesn't look good, images are too big etc. (I'm using MS outlook)

Avantages

-Fairly easy to setup and integrate
-Affordable
-Good customer support
-Visibility for vendors

Inconvénients

-Could allow for more customization
-UI is a little antiquated but works

Avantages

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

Inconvénients

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

Avantages

I like the Automation how Tipalti read and memorize invoices and putting it to the appropriate Payee, portal, and also I love the Paperless idea.

Inconvénients

I wish Tipalti able to sync the PDF file along with the bill over to NetSuite

Avantages

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Inconvénients

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Avantages

Easy to manage vendor payments

Reconciliations are straight forward

Payments are easily executed

Inconvénients

Lack of detail at times for error'd payments

Lack of integration with our primary business bank provider - Bank of America

Avantages

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Inconvénients

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Avantages

The looks and speed of the system. We were mostly worried about users not adopting, but ended up successfully deploying the process across the company

Inconvénients

They don’t deal with invoices. So we had to keep our AP operations in our ERP

Alternatives envisagées 

Coupa et Procurify

Avantages

The flexiblity of the CSV based payment file. We can easily format our royalty payments coming out of our royalty software to meet the payment file. A quarterly royalty process used to take weeks, now with Tipalti and Curve Royalties it is a matter of hours with much higher customer satisfaction.

Inconvénients

Having a payee list in the payee area would be an improvement instead of needing to export a CSV. Similarly, it would be great to be able to select a payee and click some sort of 'issue single payment' button for those instances where you need to issue a quick payment. These are more feature enhancements that would make the software close to perfect.

Avantages

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

Inconvénients

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

Avantages

How easy it is to use, and how easy it has made our payment process flow.

Avantages

-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types

Inconvénients

-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet

Avantages

The UI is good and the system is user friendly. It's an out of the box solution with some options to customize.

Inconvénients

Missing an easy online purchasing experience for the end user (catalog) + agreements management module.

Alternatives envisagées 

Coupa et NetSuite

Avantages

What I liked the most is its ability to completely simplify my affiliate payments. Before using this platform, I had to deal with a manual and tedious process that consumed a lot of time and resources. But now, I can automate the entire process, from affiliate onboarding to currency selection to sending payments.

Inconvénients

One of the things that I liked the least is its initial learning curve. At first, it can be a bit overwhelming to get familiar with all the features and functionality of the platform.

Avantages

Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.

Inconvénients

They offer limited customer service and support, which can be frustrating for users who need help with their payments.

Avantages

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Inconvénients

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

Avantages

Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.

Inconvénients

Accessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.