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En savoir plus sur Jolt

Jolt est une plateforme de RH éditée par Intuiplan. Le système est évolutif et adapté aux entreprises de différentes envergures. Les entreprises des secteurs de l'alimentation et des boissons, de l'hôtellerie et des voyages, du...

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Évaluations des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,5
Simplicité
4,5
Support client
4,7

Parcourir les avis sur Jolt

290 avis sur 290
Classer par :
Feli
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2023

Logiciel de gestion

Avantages

Logiciel de gestion des tâches , il est utilisé pour gérer aussi les opérations quotidiennes de différentes identités . Il est un logiciel sur tablette en offrant aux propriétaires et aux gestionnaires une vue des listes de contrôle dans un délai précis .les restaurants et les hôtels sans bureau peuvent en bénéficier de ce logiciel conçu pour gérer leurs employés et travailleurs.

Inconvénients

Aucun inconvénient n'est ressorti pour ce logiciel. Il est bon en son genre de gestion.

Debra
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/11/2017

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Avantages

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Inconvénients

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Jaime
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/05/2022

Great Support from CSM

Jolt has been great so far! Everyone has been super helpful and very accommodating. [SENSITIVE CONTENT]

has been doing implementation with me and he is a ROCK STAR. He always makes time for a Zoom when I need it. He has great knowledge and is absolutely a delight to work with.

Avantages

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Inconvénients

Scheduling performance. I have provided requests to help make it better.

Réponse de Jolt

Hi Jaime,
Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Répondu le 27/05/2022

Les meilleures alternatives à Jolt

rodney
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 11/10/2021

this is an unscrupulous company .. stay away!

terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!

Avantages

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Inconvénients

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Réponse de Jolt

Hi Rodney,

We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.

Répondu le 15/10/2021
sergio
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/09/2023

Time Saver

So far our experience with jolt has been excellent and it has simplified our system process and made everything digitally available with reports to show our compliance.

Avantages

Jolt checklist make it super simple for us to keep up with location compliance and ensures we stay up to date with requirements. It notifies us if checklist are not being conducted on a timely basis and it also allows us to construct our own inhouse checklist to maintain a digital file of whatever we feel it is important to track.

Inconvénients

There is nothing to dislike about Jolt, if any questions arise there is a designated support specialist assigned to assist us and if not anyone from the support team will more than gladly assist.

Réponse de Jolt

Hi Sergio, thank you for your review. We're thrilled to hear that Jolt has been a time saver for you and has simplified your system process. It's great to know that our checklist feature has made it super simple for you to keep up with location compliance and stay up to date with requirements. We're glad that the notifications for missed checklists have helped improve accountability, and we're happy to hear that you're able to create in-house checklists to track important tasks.

We strive to provide excellent customer support, and we're always here to help you with any issues or concerns you may have. We appreciate your feedback and we're committed to continuously improving our product and providing you with the best possible experience.

Thank you for choosing Jolt, Sergio. We value your business and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!

Répondu le 20/09/2023
Ramy
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 07/09/2021

Solid LMS

I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost

Avantages

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

Inconvénients

UI not as inviting as some other systems

Liliana
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 15/06/2023

This platform has transformed the communication of my team

Scheduling reminders and notifications has also been a very useful feature. I make sure no one misses out on important information by setting automatic reminders, allowing us to always stay on top of news and changes in our organization.

Avantages

I can share different types of content, such as text, videos, PDFs, and I can even ask my colleagues questions to make sure they have understood the information. There are no more excuses for miscommunications or mix-ups. And best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.

Inconvénients

It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier to navigate within the platform.

Réponse de Jolt

Thank you so much for leaving a great review for Jolt! We're thrilled to hear that our platform has transformed the communication of your team, making it easier to share different types of content and ensuring that everyone is aware of important updates through our reminders and notifications feature. We appreciate your feedback regarding our search feature and understand how it can save you time and make navigation within the platform easier. We are constantly working to improve our platform and will definitely take your suggestion into consideration. We hope that you will continue to use Jolt for all your team communication needs. If you have any further suggestions or concerns, please don't hesitate to reach out to us. Thank you for choosing Jolt!

Répondu le 16/06/2023
Michael
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 21/08/2023

Easy to use and implment

Avantages

Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.

Inconvénients

Little pricey but I feel like I am getting enough value to justify.

Réponse de Jolt

Hi Michael, thank you for your review. We're thrilled to hear that you found Jolt easy to use and implement, and that it has saved you time and increased employee productivity. Our goal is to provide a user-friendly experience, so we're glad to hear that you found our backend intuitive and user-friendly, and that your onboarding support was helpful and that your questions were answered quickly with real-time solutions.

We would like to take this opportunity to thank you for choosing Jolt and being a valued customer. We greatly appreciate your business and hope to continue serving you in the future. If you have any further questions or feedback, please don't hesitate to reach out to our customer support team. We're here to help!

Répondu le 24/08/2023
Mayerly
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
3

5
Publié le 26/05/2023

Improve communication in my team

The ability to instantly communicate with my entire team, send targeted messages to specific roles or specific employees, and the ability to display media is really cool.

Avantages

I love the ability to instant message my entire team with just one click, which has made communication much easier and ensured that everyone is aware of critical information.

Inconvénients

Sometimes it can be a bit overwhelming to receive a large number of messages at the same time if there are a lot of people in the chat.

Réponse de Jolt

Thank you for your review of Jolt! We're glad to hear that our Communication Manager has made communication much easier for your entire team. We understand that receiving a large number of messages can be overwhelming, especially when there are a lot of people in the chat. Our team is always working to improve the user experience and we appreciate your feedback. We look forward to continuing to provide you with a great communication tool for your team. Thanks for choosing Jolt!

Répondu le 31/05/2023
Utilisateur vérifié
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/05/2023

Accountabilty at is finest

Avantages

Is a great business solution, very good for performing line checks (very interactive), allows you to upload photos, probe temperature, and most importantly any corrective actions needed.

Inconvénients

Although is a great product, the first time instruction could be a bit more helpful

Réponse de Jolt

Thank you for taking the time to leave a review for Jolt. We're thrilled to hear that you find our product a great business solution for performing line checks, capturing probe temperatures, and taking corrective actions. We understand that the first-time instructions could be improved and will send your feedback to the team for consideration on making the instructions more helpful for our users. We appreciate your business and hope to continue to serve you in the future. Thank you again for choosing Jolt!

Répondu le 30/05/2023
Domingo Antonio
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 22/05/2023

Improving internal communication in my team

I like the ability to customize notifications and send messages directly to team members or specific groups

Avantages

By having everything on one platform, I can send instant messages and notifications to everyone or specific groups with just one click. I also love the ability to send and share important files, like manuals and policies, and make sure all team members have received and read them.

Inconvénients

Sometimes it can be a bit complicated to navigate the platform and there are so many features and options that it can be overwhelming especially for me it was a bit complicated but with time and practice I got used to it.

Réponse de Jolt

Hi Domingo, thank you for your review. We're glad to hear that you're finding Jolt helpful in improving internal communication within your team. We understand that navigating a new platform can be overwhelming at first, but we're happy to hear that with time and practice, you've become more comfortable with it. If you ever have any questions or concerns, our customer support team is always available to help. We appreciate your business and hope to continue providing you with a great experience. Thank you for choosing Jolt!

Répondu le 22/05/2023
Marie
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 31/08/2016

A New Era for Business

I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.

Avantages

I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.

Inconvénients

My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

Corder
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 05/04/2017

Jolt Software Review

We have been using Jolt at my restaurant now for around 2 years. We love the customization options that Jolt includes, how easy it is to use, and how much more neat and organized our restaurant looks since we began using Jolt. Jolt has allowed us to toss out our old paper checklists and gave us checklists on tablets. Having our checklists and information all in one place made our checklists easier to access and has given our restaurant a more professional environment. We have also watched the productivity of our team rise as a result of using Jolt in the restaurant. We also use this software to create and send out our weekly shift schedule to the whole team. The mobile app then allows team members to request shift trades when needed straight through the app itself. Then, once a shift trade request has been submitted, the manager of that shift can then approve or deny the shift trade right on the app. This saves time, and is a great deal less effort than having to make phone calls all day to find someone to cover a shift. Myself, as well as my team, highly recommend this software to anyone or any company in need of a game changer. This software will be the tool that helps you and your team get to the next level.

Avantages

Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Inconvénients

Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Sabrina
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 21/03/2018

Very functional, Easy to Use and a great tool for communication

Avantages

I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.

Inconvénients

Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.

Nicole
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 19/01/2017

Great Experience

I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.

Avantages

How it has helped the store become more efficient.

Inconvénients

I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.

Eldridge
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 05/05/2020

The Safety and Productivity Solution!

The experience has been great through and through! It's been a huge time saver. It's saved us time, and time equals money, in various areas of our business. You can download the names of your staff who in which are on your schedule, and it helps in keeping you and your team accountable.

Avantages

My most favorite feature of Jolt would be its assistance in helping the team meet food safety. This feature eliminates any handwritten and/or guessing shelf life for products, as the corporate guidelines for holding procedures are already downloaded on the application.

Inconvénients

Depending on how tech and app savvy your managerial team is, customization is based on what works for your particular team. Therefore customization is up to us and could be pretty sloppy, which ends up being productivity lost searching for a particular label.

Luke
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/05/2017

Streamlined Management Processes

Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.

Avantages

Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Inconvénients

I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

Sharon
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/04/2019

A must-have for a service based industry

We have opening procedure lists, closing lists, cleaning lists, new hire training lists, and even incident forms which automatically send to my insurance agent when they're filled out. This product is vital to any small business.

Avantages

Accountability! Ask your employee, "hey did you clean the bathroom like I asked?" they'll say yes every time. Give them a Jolt list asking them to take a photo of a clean bathroom and sign off that they completed it and you'll be amazed at the results. I apply points to each check list item and give out prizes to the top point earners each month. Now my employees are accountable for their actions and rewarded for a job well done. Bonus: New hires have a thorough guideline of how to complete regular talks by walking through a check list.

Inconvénients

The ability to bulk-change lists could be more user friendly. Right now the process can be quite tedious if you're like me and have long lists that need editing.

Collin
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

4
Publié le 02/07/2019

Super useful with room to grow

We are a family fun center, so we have a large variety of tasks for employees to accomplish. Jolt helps make these tasks clear to employees and helps us managers follow up if tasks aren't completed well. The software has a ton of potential, but you can tell the company is still figuring out how to keep the apps running properly across different platforms. There are also some strangely missing features that you might think should be obvious in this kind of program.

Avantages

I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.

Inconvénients

The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.

Justin
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 27/01/2018

Very practical software for any business needing to organize staff schedule

ease of use and organization

Avantages

Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

Inconvénients

When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

Leslie
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 19/12/2022

AMAZING Customer Service!!

[SENSITIVE CONTENT] made the experience AMAZING for us.

Avantages

I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.

Inconvénients

Very overwhelming initially, it did take time and training to become more confident when utilizing the program.

Réponse de Jolt

Hi Leslie, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Répondu le 11/01/2023
Claire
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/12/2022

Jolt Helps Manage Teams Remotely

Fantastic. During the pandemic we cancelled JOLT because of expenses and we decided to go back because we did in fact really need it. Daniel Orjuela is our rep and he's the best! I really like the fact that he worked in the industry and understands what we do.

Avantages

The checklists are so easy for team to use and for me to manage remotely.

Inconvénients

Set-up is hard for someone who is not technical but staff helps.

Réponse de Jolt

Hi Claire, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Répondu le 11/01/2023
Marina
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 16/07/2023

The communication tool that revolutionized the way we connect at work

This communication tool is essential to improve the way we connect and share information in my work team.

Avantages

I like that I no longer have to rely on long emails or messages getting lost in the inbox. With the click of a button, I can send instant messages to the entire team, to specific roles, or to individual employees.

Inconvénients

It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.

Réponse de Jolt

Hi Marina, thank you for your review. We appreciate your feedback regarding the confusion and disorganization you have experienced while using Jolt. We understand how important it is to easily navigate and find past messages, so we are constantly working on improving the user interface and organization features of our platform. Our team is actively working on optimizing the system to ensure a smooth and efficient user experience. If you encounter any further issues, please don't hesitate to reach out to our support team, who will be more than happy to assist you. We're glad to hear that Jolt has been essential in improving the way you connect and share information with your work team. We truly value your business and are committed to providing you with a reliable and efficient communication tool. We appreciate your support and look forward to continuing to serve you in the future.

Répondu le 24/07/2023
Geraldine
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/05/2018

Very helfpul, very convenient!

Avantages

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

Inconvénients

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Kyle
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2018

Great labels! Haven't explored other things

Avantages

Labels are awesome! I honestly don';t have much experience with any of the other features.

However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling

The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

290 avis