Avis clients sur Deel

Avantages

La plupart du temps, l'outil fait ce pourquoi il a été conçu. Si vous avez des employées à l'étranger vous allez mieux exploiter son potentiel. L'interface est simple et l'expérience est plutôt interressante.

Inconvénients

Je pense qu'il y a du travail à faire concernant les fonctionnalités. Des bugs surviennent parfois et donnent l'impression d'être en fac d'un produit beta. Pas d'essai gratuit, pas de version gratuite !

Avantages

Plateforme pour l'entreprise et espace pour l'employé(e)

Inconvénients

La communication post onboarding et nottamment sur des étapes clés comme la fin de la période d'essai, la fin de contrat ou le remboursement du dépôt, est mauvaise. Les réponses sont souvent vagues, pas clairs du tout, à se renvoyer la balle entre collègue et tardives, ce qui complique considérablement ces démarches pour nous pourtant cruciales. Aucune communication par téléphone qui raccourcirait grandement le traitement.
Après l'onboarding, le support client s'est avéré plus que décevant. En plus, le chargé de compte, après plusieurs mois d'absence, a soudainement réclamé des pénalités de retard de manière insistante. Ca donne vraiment l'impression que cette société c'est son revenu et le reste on s'en fou.

Côté plateforme, comme leur support elle est alambiqué, compliquée pour rien de trouver l'information. Nous avons opté pour une solution alternative, bien plus intuitive et efficace.

Avantages

Rien cet outil est une catastrophe de rigidité

Inconvénients

Catastrophique. 2 semaines pour des allers retours stériles pour simplement envoyer un plan de commission à des sales, après qu’ils aient validé l’offre.

Avantages

Très facile d'utilisation et beaucoup d'options pour les retraits. En outre, on peut choisir de retirer 25% dans le compte A et 75% dans le compte B. Génial!

Inconvénients

J'aimerais que Deel soit une application.

Avantages

Les fonctionnalités que j' ai le plus aimé chez ce logiciel sont là gestion d'équipement et les options d'achat d'actions. Je pense que c'est un grand avantage pour nous les utilisateurs

Inconvénients

Pas d'inconvénients particulier. Il est très facile à utilisé

Avantages

Great UI/UX! Deel also handles the invoices for you. They also have a pre-paid card to add funds.

Inconvénients

Too much info and too much data to input during onboarding, but I understand it's due to compliance.

Avantages

Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.

Inconvénients

The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.

Alternatives envisagées 

Pourquoi choisir Deel 

Pourquoi passer à Deel

Avantages

Easy verification system using mobile phone

Inconvénients

It's a little confusing undestanding the relationship between the company offering you work and Deel.

Avantages

I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.

Inconvénients

One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.

Avantages

I was able to get my advance salary which helped me a lot.

I also needed a pay slip and I was able to find it and use it for my motorcycle loan.

Thank you.

Inconvénients

None so far.
I like everything about it.

Avantages

It allows us in Paraguay to get our salary from abroad in a fast and easy way. The transfer happens as in it were a local transfer, that's why it is faster and it also helps save the international transfer fee.

Inconvénients

I only encountered an issue in the beginning, because Deel didn't accept my bank account number due to it being short. After getting help from customer support, I solved the issue by adding zeros to the left of my bank account.

Avantages

It is a common tool where everything can be found at one place without navigating the site much. All the information like related to salary, like payslip, contract, etc, holidays, employee information, requests and many can be accessible at one. It saves time as I do not have to search for things.

Inconvénients

Everytime I login Deel, I have to provide a verification code apart from password.

Avantages

Deel is easy to use, and provides lots of features.

Inconvénients

I can't think of anything in particular.

Avantages

It is quickly at transfer money from different Bank accounts

Inconvénients

Long time of transfer money from the bank

Avantages

This is very reliable payment method for virtual workers like me.

Inconvénients

The cash advance offer is not based on your average monthly income.

Avantages

Value for money
Ease of use
Simple, efficient dashboard systems
Responsive Customer Support

Inconvénients

Over-reliance on customer support for easy doubts or query resolutions

Avantages

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way.
Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

Inconvénients

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience.
Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Avantages

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Inconvénients

Ver good customer support although there is still room to improve the ETR.

Avantages

It's an easy onboarding for both employer and employee.

Inconvénients

The time reporting is a bit confusing (for employer). It's difficult to find historic time reports and know exactly which reports belong to which invoices. It takes unnecessary time for me to put the pieces together.

Avantages

Deel makes compliance easy worldwide for both employees and contractors.

Inconvénients

It is a bit pricey for having international employees.

Alternatives envisagées 

Pourquoi choisir Deel 

Pourquoi passer à Deel

Avantages

As a remote team member, I was very used to Wise and getting my payments via wise, fast and easy. But after giving Deel a shot, we became best buds. I like the data, I love knowing where things are. How many hours are submitted and best of all the human customer service. Always there to assist in any way possible.

Inconvénients

Not much really, except maybe app integration.

Avantages

First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.

Inconvénients

There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.

Avantages

Deel's user-friendly interface simplifies the process of managing international payroll. It streamlines onboarding, payments, and compliance with local laws. The platform automates payroll, ensuring timely and accurate payments, and offers robust customer support and resources, including legal advice and country-specific information.

Inconvénients

New users might find the initial setup and onboarding process complex.

Avantages

It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer.

I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.

Inconvénients

Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.

Avantages

Deel is a pretty easy to use and straightforward solution for handling my payments. It’s easy and cheap to transfer to bank accounts. The Deel Card is a great plus. I use it everyday

Inconvénients

I have very little to say against the platform. I think maybe it could have specific rate at which a transaction was charged when paying something in a different currency.