Avis clients sur GreenRope

Avantages

There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated.
Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members.

Inconvénients

The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.

Avantages

I truly like the multi-use usefulness of the framework. You can pick what you would and don't like to utilize. Also there is such a profound degree of detail that you can use to develop deals.

Inconvénients

While this is at last a magnificent issue to have, the sheer volume of highlights makes it somewhat overwhelming to begin. Be that as it may, in only a couple weeks, we've computerized numerous manual capacities making the venture of time definitely justified!

Avantages

I do not have many likes about the software. It is built more for computer people than for sales people. I can't imagine most sales people actually like this software at all. ....EVEN the survey is not user friendly. Had to add more to a box when I did not have any pros to add! See for a computer person, not a sales person.

Inconvénients

- HATE the email functions that it will not save my signature in a regular format
- HATE how you create add company information to a client and it does not automatically update the company if you do not add company
- HATE how you have to click OK after you update each piece of the company
- HATE when you are making cold calls and you can't get an actual contact at a company you can't just add the company and add an CRM activity to the company as a whole and say something like called and could not get contact - will try again to find contact at a different location
- HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar
- HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app.
HATE HATE HATE that spell check is not on as a default in the email settings
- HATE that when you use autofill for one category it changes all the categories

Avantages

The software is very easy to use and can be taught easily to new/other users. It allows us to easily manage/contact clients who are interested in our programs. It also fulfills other necessary work function: creating automated drip campaigns, creating daily reminders for phone calls, creating meeting/events.

Inconvénients

The software can be slow at times which prevent us from doing our jobs, but this tends to only last for a couple hours. This is my only complaint. GR has performed very well for us given the amount of contacts that we have uploaded.

Avantages

GreenRope for marketing automation is an extremely robust solution at a very reasonable price point. I'll be making comparisons to HubSpot as I have used their solution as well. Here is what I like best:

- Track multiple websites at no additional cost, add as many users as you want at no additional cost
- No contracts, month-to-month, and very affordable for its capabilities (unlike HubSpot)
- Define user fields on contact and company level, very easy to setup and manipulate
- The 'Groups' framework of the solution allows you to align sales and marketing effort quite seamlessly
- Custom objects allow you to really take customizing your CRM user interface to the next level (i.e. creating intake forms or scripts for discovery calls)
- Tons of great features for managing other internal processes, projects, accounting, etc

Inconvénients

- The user interface can be daunting and confusing at first, not as intuitive as HubSpot
- You cannot have multiple tabs of GreenRope open, unlike HubSpot.
- Automation is setup in 3 areas serving very different purposes, whereas in HubSpot you can perform all workflows, drip campaigns, and customer journeys in one area
- You have to request more storage space for the media library (starts with only 100MB!)

Avantages

-Tracking and Scoring / Ranking Ability
-Customization of Home Widgets
-You can run multiple businesses out of it
-Security and Customization

Inconvénients

-You can not send emails with attachments.
-When you are in the Activity feed it does not show the phone number of the contact..just the contact name and email address...you have to go in to the contact information to retrieve it.

Avantages

Does a lot of what the more expensive platforms do and a very reasonable price. Absolutely love their "journeys" function. Staff is great to work with, and they are very responsive from the top down. Any issues are addressed immediately and you're assigned a client advocate who constantly checks up on you and your satisfaction.

Inconvénients

No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers. The workaround is uploading my database every few weeks, which works fine, but my wishlist would be the API solution.

Avantages

GR is a full solution all in one--a smaller company can grow into it and a big company can integrate their entire CRM and sales process with it

Inconvénients

There is very little I don't like about GR. I am not a very tech-savvy person so I find it a little hard to navigate at times--and that is probably me, not the software.

Avantages

Reminders, and the opportunity to take control of my tasks and see how the others are doing their owns . I thinks thats awsome

Inconvénients

The inflexibility to create emails with cool design or have the oportunity to personalized alot of stuff

Avantages

What I like most about this software is the search function.

Inconvénients

What I like least about this software is there are a lot of features I feel are going to waste.

Avantages

High-end and loaded with all the features needed by most marketers

Inconvénients

Not as easy to use as low-end software

Avantages

Greenrope allows me to run my complete business from stem to stern without having to purchase any other unnecessary software applications.

I can run all of my events and memberships with the click of a button and ease of use.

Inconvénients

The biggest frustration I have with Greenrope is not being feed my workaholic addiction. I am now able to work smarter and have more free time to work on my business because many of the business hours I wasted have now been automated and made my business life more simple.

Greenrope completely automated my business and made it possible for me to spend more time with my family and friends. Although

Avantages

Easy to use for the most part. There are a lot of features and tools - so it takes a while for everything to come together and understand how to use the system. But once you do everything begins to click and make sense. I would much rather learn one systems than 3 or 4.

Inconvénients

Depending on what browser I am using things sometimes get hung up or I am I unable to edit properly. I wish the email templates were more modern and ready to use.

Avantages

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Inconvénients

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

Alternatives envisagées 

Zoho CRM et Keap

Pourquoi choisir GreenRope 

I wanted something more comprehensive.

Pourquoi passer à GreenRope

GreenRope had more functionality.

Avantages

GreenRope's features are extremely well-integrated with an intuitive, easy-to-use interface without the unnecessary complexity and long learning curve of other solutions. Furthermore, tech support has been top notch (e.g., responses often within minutes, personal attention).

Inconvénients

I suppose that the only drawback is that there are so many features that I feel like I am missing out since I have not had a chance to explore or experiment with several of them.

Avantages

The layout was easy to follow. Sometimes too much clicking to get to where you want to but not as bad as some other CRMs I've used before. Clean and simple to use.

Inconvénients

Some features where somehow hidden. Meaning, it was not so simple to get to them to be able to use their information.

Avantages

The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user.

Inconvénients

There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends.

Avantages

It covers so much information, probably more than our co. needs in some ways. I like that I can track activity and keep notes of what I'm doing.

Inconvénients

I don't like that you keep customers in the system when they "Unsubscribe" but don't let me easily access their accounts so I can be reminded of that or why they did or when they unsubscribed.

Avantages

It is user friendly and customer support is good. It offers lots of marketing tools. It allows for easy grouping.

Inconvénients

I dont know how to use most of all the features and dont have time for the learning curve and on line webinar archives to review like Utube .

Avantages

The ability to see when people read and click on emails. Also, it is very easy to send email blasts to multitude of clients in a speedy time frame.

Inconvénients

There are times my emails go to spam or my clients do not receive my emails. This mainly happens when I send automated emails through my workflow that has been set up.

Avantages

The easy searching capabilities and the email tracking services. I love having one place that I can easily search a customer's information or put a reminder to follow up with them.

Inconvénients

I wish the software made it easier to export the information. Many times when I go to export information, it seems to miss pieces of information that are in the system.

Avantages

Very user friendly. I use GreenRope throughout the day. It keeps me on track with tasks and follow-ups.

Inconvénients

I wish we had more options for the dashboard. i.e. customize it so it has more of what we want to see like the funnel, etc.

Avantages

There are a lot of features and the price is lower than most companies offering the same things. Also, their support team was very responsive when we were trying to use their services.

Inconvénients

There are many things GR can do, but unfortunately most of the solutions I used (website builder especially) are relatively weak or clunky compared to other solutions (like Wordpress). My team used the CRM more, but I used it basically for project management/time tracking and the website builder. Neither was a good as Wordpress and Basecamp or other timer tracking solutions.

Avantages

What do you like most about this software? There's, literally, no one feature that I like most; what I do love is, it's an all-in-one CRM platform. The more I use it, the more I learn what it can do for my business. For the most part GreenRope has become my total business management software. Also, the training and customer support is, by far, heads above the rest.

Inconvénients

What do you like least about this software? I didn't start using it sooner!

Avantages

Sales and marketing automation, opportunity tracking and lead scoring, email marketing features, dynamic data, and workflows.

Inconvénients

Honestly, can't think of any cons. For what I use it for and the features I need, it's worked great for me. You need to spend a good amount of time with it to see how all the features can connect but they have video tutorials you can use or you can pay for extra onboarding.