Avis clients sur Recruitee

4,4
Note globale
Avis

4,4
Note globale
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Aperçu des avis des utilisateurs

En savoir plus sur Recruitee

Recruitee est un ATS (Applicant Tracking System) et un système de gestion des recrutements hébergé dans le cloud, conçu pour venir en aide aux équipes RH quant à l'organisation et à la gestion de leurs processus de recrutement....

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Évaluations des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,1
Simplicité
4,6
Support client
4,4

Parcourir les avis sur Recruitee

184 avis sur 184
Classer par :
Florent
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
5
Support client
1

1
Publié le 04/06/2021

Pas au niveau

Catastrophique, à l'inscription à la version gratuite, une commerciale vous harcèle, la version d'essais est tellement limitée en fonctionnalités qu'elle ne permet pas de la tester réellement. Une fois payée et testée en conditions premium, on se rend compte que la diffusion multicanale n'est clairement pas au niveau des concurrents. 4 propositions non qualifiées versus 38 pour la même annonce sur un logiciel concurrent. Après échange sur ces problèmes objectifs, le service financier refuse de rembourser... SAV déplorable, c'est une coquille vide. Le design ne fait pas tout.

Avantages

L'ergonomie et le design ce sont les points forts.

Inconvénients

le manque de jobboards, la diffusion est inefficace.

Alternatives envisagées 

Flatchr

Pourquoi passer à Recruitee

parce qu'il est plus intuitif et mieux designé mais malheureusement inefficace.

Réponse de Tellent

Bonjour Florent,
Merci de nous alerter de votre experience qui ne correspond pas a nos standards de service client.
Notre equipe commerciale contacte en effet les entreprises en train de tester Recruitee, gratuitement pour leur offrir une consultation gratuite et les aider a choisir parmi nos options celle qui leur convient le mieux.
Il est regrettable que vous ayez decide de ne pas beneficier de cette prestation sans engagement et que vous ayez opte a la place pour une souscription annuelle en self service.
La multi-diffusion fait partie integrante de notre systeme avec plusieurs job boards standards , mais aussi la possibilite de publier les postes sur d'autres jobs boards, je joins l'article ci-dessous et notre equipe Support se serait fait un plaisir de vous aider avant votre annulation. https://support.recruitee.com/fr/articles/1066240-postez-vos-offres-sur-des-job-boards-non-connectes-a-recruitee

Répondu le 17/06/2021
Mehdi
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
1

1
Publié le 21/07/2022

Très mauvaise expérience

Nous avons décidé de migrer sur un autre logiciel.
Il est très difficile voire impossible de récupérer l'ensemble des données : les commentaires par exemple ne sont pas récupérables

Avantages

- Design agréable
- Fonctionnalité de scrapping des CV

Inconvénients

- Coût qui explose rapidement : Les abonnements annuels sont programmés pour faire considérablement augmenter les coûts/ Chaque augmentation du nombre d'annonce augmente le montant du réengagement annuel, même si on a un besoin provisoire. Il faut savoir que la résiliation doit être faire 1 mois avant le terme. Tout est fait pour que les coûts soient exponentiels. La facture peut grimper à des dizaines de milliers d'euros très rapidement.
- API très limitée
- Moteur de recherche interne très mauvais
- très complique de récupérer ses données. Certaines telles que les commentaires ne sont jamais récupérables. On est un peu piégés dans Recruitee quand on y est.
- Support uniquement par mail, qui ne comprend pas les demandes et se révèle très peu réactif (1 réponse toutes les 24 à 48h)
- Des problèmes ergonomiques qui rendent l'utilisation complexe voire impossible quand on fonctionne avec plusieurs entités locales.

Cyril
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
4
Support client
3

3
Publié le 14/06/2022

Un outil interessant mais difficile à associer avec son système d'informations

Une plateforme de qualité mais l'API n'est pas assez fiable. Par exemple il n'est pas possible de rechercher un utilisateur à partir de son email. Cela génère pas mal de soucis quand on veut associer d'autres logiciels à Recrutee.
Du coup malgré l'intérêt global du logiciel nous reflechissons à en changer.

Avantages

Globalement efficace pour gérer des recrutements.

Inconvénients

API très limitée ce qui impacte la liaison avec le reste du Système d'Informations

Les meilleures alternatives à Recruitee

Bullhorn ATS & CRM

Flatchr

0
Stanislas
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 14/06/2022

Avis Recruitee

Plus aucun à cause d'un service exécrable

Avantages

capacité à adresser plusieurs job boards

Inconvénients

Service client ne répond pas et tourne en rond. Pas de Responsable à qui parler. Offre sponsoring Indeed mensongère

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 14/09/2023

Dev PRENEZ GARDE

Je ne conseillerai jamais ce produit à mes clients. La documentation rend l'intégration de ce produit beaucoup plus compliqué que ses compétiteurs

Avantages

aucun, ses compétiteurs font mieux que recruitee dans tout

Inconvénients

La documentation de Recruitee est incomplète et l'information qui s'y trouve est flou ou inexacte.

Diana
Diana
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/06/2018

It was one of the best choices I've made, it saves tons of time for our recruitment team!

This software saved a lot of our time for adminitrating resumes and also helps to monitor the recruitment processes very easily. It is simple and easy to use.

Avantages

Recruitee software is easy to use and if there are any questions, customer support reacts very fast. There are the main functions that a recruitment team needs and recruitee offers on-time developments and additional functions.

Inconvénients

I couldn't name any cons regarding this software, the updates we're in need specifically for our company have been implemented as the Recruitee team works very well and reacts very quickly to our requests and ideas.

Paul
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 24/09/2019

fit perfectly to our needs

I am as happy as can be with this product - I have implemented it in 2 different companies and will probably do the same in the future - everybody was always excited when I pitched Recruitee to them, and even more so when they started using it.

Avantages

Ease of use - has all that I need, lacks what I do not and would make the use heavier.

Inconvénients

maybe the search function could work a bit better, but there is nothing really that I do not like.

Alternatives envisagées 

CATS

Pourquoi choisir Recruitee 

because I knew about recruitee and how it offers everything that I need and not so many features that for me are useless and just make work more difficult.

Pourquoi passer à Recruitee

This was the first ats I replaced with recruitee - main reason here was cost-related and some features that I was missing.
Ken
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
1

2
Publié le 10/11/2017

Buyer Beware

For Americans this isn't the best bet as they are in Europe on pretty much an opposite time zone. Also is not good for recruiting teams, staffing agencies, and the like as they aren't really capable of supporting a mass amount of jobs without some negotiation. I look at service in a 360 perspective. The first 180 was good when we signed up but the other side of the coin was a huge let down - they literally just stopped communicating with us even though they are holding 500+ applicants and all of the data we have on them. It's still there now, with no way to access it or do anything about it without shelling out cash to a third party. Hugely disappointing. It is due to my overall experience that I can not, in good conscience, recommend this product to anyone but my competitors because I know ultimately it won't go the distance for them and will put them at a disadvantage, which in the long run will benefit us. It is what it is.

Avantages

This product was very easy to use, also the customer service during our companies onboarding to the product was great. There was no shortage of help. They even worked with us to develop a solution that included more jobs as we maxed out their highest plan almost immediately.

Inconvénients

Ultimately we left Recruitee because we needed something that could handle ATS, hiring, onborarding, and communications with and to existing staff. When we let it be known that we were leaving the tone of everything abruptly changed. No more customer service, our contact no longer communicated with us, and the IT team just sent us a link to their API to retrieve our data encompassing over 500 applicants in varying stages. Upon further investigation the API that they provided left the data in several pieces. In order to retrieve it we were forced with the option of developing custom script on our own or paying a developer a rate, which was the lowest bid we could find due to the time it would take to extrapolate it all. Ultimately with this Recruitee let us down. They boast that all of the data you insert into their system is yours but that's not necessarily true.

Réponse de Tellent

Dear Ken,

We're sorry to hear about your experience. We always aim for the highest standard of customer service and experience. We appreciate your feedback and we would like to take this chance to improve.

First of all, we're happy to hear that you had a positive experience during the onboarding. As you can see on other reviews, our Customer Support is rated highly by all users. To make sure all of our customers experience the same standard of support, we have a dedicated Customer Support team based in the US. They can be reached via different channels such as the live chat, email, and phone. I wish you would have had the chance to meet them, they would have been more than happy to help you during your office hours.

Second, it is correct that we have tailored plans for companies with a bigger number of jobs. The main reason is that bigger companies often need more support for onboarding. To personalize these services, we find it important to discuss in order to offer the best tailored package if you're interested.

Finally I would like to let you know that the data in Recruitee is yours. We never use or sell candidate data or any other information you collect. We offer a standard API export for all users. We hope in the future, we could customize it further so that it can fulfill more complex export requests.

Best regards,
Simone

Répondu le 29/12/2017
Erica
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 08/12/2020

Recruitee has been a game changer for us

From the initial demo with our Account Executive, [SENSITIVE CONTENT HIDDEN], to today, our experience has been nothing but wonderful. Even when something pops up that I need help with, the customer service team is readily available and has been amazing to work with.

Avantages

I was looking for an ATS that included the ability the post to multiple job boards. After what seemed like months of research and demos, I finally came upon and contacted Recruitee and I was impressed from the start. I love that I can create a position and it integrates easily with other job boards, if I choose that option. Or I can simply use the free job boards that Recruitee offers. I also love that I can keep notes, all communication and various info within each job posting OR within each candidate profile.

Inconvénients

I don't have any dislikes at this point, the software is fantastic.

Alternatives envisagées 

Bullhorn ATS & CRM, Broadbean et Recruiterflow

Pourquoi passer à Recruitee

I felt that Recruitee checked off all the boxes in terms of our company and client's needs

Réponse de Tellent

Dear Erica,

Thank you for sharing your Recruitee experience! It's great to read that Recruitee has had such a positive influence on your team and hiring. We created the product intending to make hiring collaborative and easy, so we really appreciate reading that it has improved your workflow.

Please don't hesitate to contact our Customer Support team if you ever have any questions or would like to share more of your experience using Recruitee. They will be more than happy to help, and we focus on customer feedback for a lot of our product developments.

Thank you again for the review!

Kind regards,
The Recruitee Team

Répondu le 06/01/2021
Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 13/12/2019

Good recruiting software for a startup

Overall, we like using Recruitee, it's easy to use and convenient. I think it's a good fit for any startup that needs an easy-to-use and GDPR-compliant recruiting system.

Avantages

- Easy to get the job portal live and customize it
- Fast posting of new jobs, very easy to edit questions, people in charge, etc.
- Easy to customize workflows
- Fast employee enablement on using the software
- Very convenient review of candidates using evaluations feature - recruiters prepare notes and we can read them
- Good mobile app - always use it when doing interviews to view notes + resume, no more email searching

Inconvénients

- The mobile app broke many times for us and wouldn't work at all for weeks, then got fixed
- Hard to find candidates we didn't go ahead with
- Archiving positions makes it very hard to find if one needs to restore later

Alternatives envisagées 

Lever et Personio
Rocco
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/04/2019

Modern Recruitment Software - Affordable and Robust Features

I own an advertising agency, restaurant and small recruitment firm, all of which used Recruitee for their recruitment efforts.

Avantages

From the interface to the features to the productivity flow, Recruitee is hands down the best job recruitment platform I have used. If you have a firm with 500 employees or less, this is the platform I can highly recommend. From handling form inquiries to its recruitment landing page to its built in emailing capabilities, Recruitee has all the features you need in a polished, well thought out platform.

Inconvénients

The only con, as with any cloud-based software, is that you need a full time reliable internet connection to be productive.

Dario
Dario
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 07/08/2019

Recruitee: Great customer support, not so great software

I was looking for a solution for what we are trying to implement lately, We are in need of a software that not only will be a powerful ATS but also an easy to manage "recruit-a-friend" solution. Unfortunately recruitee lacks of hard of customizations, and for that purpose it gives only the ability to "share" a job that your company posted but does not give you the ability, as a "referral", to followup with the status of their referee's application but I loved how their team genuinely did all the best to help us in trying to find a workaround, that really shows how much they care about it.

Avantages

No doubt about it, the customer support received was phenomenal.

Inconvénients

Unfortunately it's an extremely limited software with no costumization whatsoever. It comes in a block, you have to love that block.

Alternatives envisagées 

CATS et Jobsoid
Grégoire
Grégoire
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/11/2018

Excellent value for money

I wanted to be able to publish a job offer, collect applications, evaluate the applicants and have an helicopter view of the whole process. Recruitee allowed me to publish our career site in 3 clicks, manage applications and follow our pipeline of candidates very easily.

Avantages

The solution is user-friendly and packed with features. I was looking for a Lever replacement (I work in a SMB and we don't have the budget for Lever) and I'm very happy with Recruitee.

Inconvénients

The user interface could be easier to understand. One of the features I use the most (the pipeline) is about 3 clicks away from the main dashboard.
I had a hard time figuring out how to create an evaluation template as well.

Tarek S.
Tarek S.
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 28/11/2021

It's very useful and easy to use but expensive comparing it to similar tools

I am happy with it but due to the expensive price we are moving to another solutions

Avantages

You can easily get used to it and it's very handy

Inconvénients

relatively expensive comparing it to similar software solutions

Jeremy
Jeremy
  • Secteur d'activité : Internet
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 22/11/2017

Fast, powerful and great customer service.

Avantages

The overview, the possibilities for collaboration (internal and external) and the great customer service.

Inconvénients

Scheduled e-mail features would make it even better and sync with Gmail could work better.

Nazy
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 23/09/2020

Recruitee Review

No issues - customer support is top notch. I've probably worked with every CS agent - they are all fabulous. I work a lot with Beata - she's SUPER responsive, follows up (proactively) and resolves issues in a timely manner. I am so grateful for the support team's help and commitment to helping me out!

Avantages

I like the candidate layout & stage progression. It's very easy to use - and easy to tag managers to keep everyone on the same page.

Inconvénients

I think reporting could be better - and intergrations. I don't have a full recruiter seat on LinkedIn so it's a pain that I can't exercise full use of Recruitee & LinkedIn. So much information gets lost/becomes manual work because the two systems don't speak to each other. Subsequently, reporting is not accurate if I forget to log something from LI into Recruitee.

Réponse de Tellent

Hi Nazy,

Thank you for taking the time to review Recruitee!
We're pleased to read that you find it easy to use, as that is one of our main goals. Also, our Customer Support team is very happy to read your review. At Recruitee, we aim to offer the best possible customer experience to our users.

We want you to know that, as we speak, the product team is busy working on an awesome update to our reporting. So please let us know what you think of it after the release.

If you have additional feedback, don't hesitate to reach out to our support team, or leave responses on our regular surveys.

Kind regards,
The Recruitee Team

Répondu le 30/10/2020
Lizzie
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
3
Simplicité
4
Support client
s/o

4
Publié le 26/06/2020

An alright recruiting platform

Overall handles our pipeline well but doesn't have many extra useful features

Avantages

Nothing mind blowing about it, but does exactly what its meant to and covers whole pipeline need for recruiting on a large scale

Inconvénients

- Would be good to be able to add fields to candidates that can be filled in when they apply insted of just questionnaires
- Support and features to help diverse hiring would be fab! (e.g. job description text bias checker, stats on diversity at various pipeline stages etc)

Réponse de Tellent

Dear Lizzie,

Thank you for taking the time to review Recruitee! Feedback such as yours is very valuable for us, as it provides guidance when we're improving our product and services. We're pleased to read that you're satisfied with using Recruitee for bigger pipelines and recruiting at a larger scale.

Have you looked at using screening questions in the 'apply stage' of the applicant? They can be a good addition to the questionnaires.
With regard to diverse hiring, we are looking into new possible features we could add to tackle hiring biases. We do have some options in place for that, like the CV parser and making the applicant photo requirement optional, but we certainly want to add more features to foster a diverse hiring process.

If you have additional feedback, please don't hesitate to reach out to us via our support team, or leave responses on our regular customer surveys. Many thanks!

Kind regards,
The Recruitee Team

Répondu le 07/07/2020
Emma
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/07/2020

Extremely efficient recruiting software

Recruitee has helped us vet thousands of applicants to our company in the last few years.

Avantages

The software is incredibly intuitive and makes recruitment hassle-free.

Inconvénients

Within the software, you should be able to auto-block a candidate that definitely will not be hired.

Réponse de Tellent

Dear Emma,
Thank you for leaving a review of your experience using Recruitee! The team is thrilled to hear such good feedback and we're proud to be the product you've relied on for the last few years to process your applicants.

We would like to know more about what you mean by 'auto-blocking' a candidate, as our automated actions feature can trigger a number of actions when you disqualify a candidate. Feedback such as yours guides us when improving our product and services. Please don't hesitate to reach out to our support team with regard to the disqualifying actions available in Recruitee, or leave responses via our regular surveys.
Thank you again for taking the time to review our product.

Kind regards,
The Recruitee Team

Répondu le 09/07/2020
Tessa
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 28/01/2020

Customer support is very well arranged at Recruitee!

Overall I am very happy with the use of Recruitee, nice and simple to use and a great customer support team who are always ready to help us out.

Avantages

Recruitee is very easy to use and has some interesting features. What I like most about Recruitee is the helpful people in their customer support team. They always respond very quickly and are very supportive when we have questions about their product.

Inconvénients

It would be helpful if there comes an automated way of shifting candidates who want to stay in our database versus candidates who want to be deleted in terms of GDPR. Also I would be interested in more features for retrieving interesting reports based on our recruitment data.

Anna
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
4
Support client
s/o

4
Publié le 28/07/2021

Intuitive ATS

Avantages

The user interface of the tool is very straight forward. This is the third ATS I've used and I would say that it generally has majority of the features you'd look for in an ATS. It has different reports for recruitment KPI tracking, calendar sync for scheduling, email templates, auto-mated email response, various access restrictions for panel interviews, etc. Their help portal has video guides which is helpful if you're a visual learner.

Inconvénients

It's sometimes missing some small features or limitations of what it can do. A few includes preventing admins from seeing their own profiles, ability to further limit some confidential information (they have a method but it's sometimes not the best), when you send interview invitation via Microsoft teams sync, you can't rename the meeting invitation on Teams.

Femke
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 10/05/2023

Very happy

Avantages

Ease of use, intuitive, number of integrations, very helpful support

Inconvénients

Not really anytime that comes to my mind at this moment.

Sonita
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 20/09/2017

European efficiency with American style customer support

Makes me faster, keeps me organized.

Avantages

It's easy, so so so easy. It's not that expensive. They have clever tools that I didn't know I wanted until I saw them, like the ability to source applicants you look at with a chrome extension, a dummy proof careers page that is customizable, an internal kanban board, the ability to share with people who don't want to login to anything (HR peeps you know what I am talking about). Easy integration with free job boards and all resumes are searchable (this is key for finding people in your past pools, that you think would be good for new jobs that opened up, its better than having to "tag" everything liek a lot of ATSs require). They know their EU data law compliance and general knowledge of EU laws associated with recruiting (So US, we aren't good at this one... )

Inconvénients

The only things I would change are how the sourcing code is generated for sites so if I get something off angel, I jsut want that code generated, it's easy and doable as is, but I was spoiled by my last ATS that did it for me.

Alan
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 15/08/2018

A cloud-based applicant tracking and hiring platform.

Avantages

The application is very intuitive, user-friendly and easy to set up. It is very cost effective with respect to the features it provides. It helps to enable job promotions and source talent for your organization. You can create notes for your team. It enables to schedule interviews and tracks the activities of your team. They have a chrome extension that does job postings to several job websites. The application collaborates with both the hiring desk and the applicants and thereby you can schedule interviews with ease. Based on the number of vacancies available, you can adjust the hiring workflows. The customer service and support team are very quick in response and are available round the clock. Recruitee allows easy navigation.

Inconvénients

There is no Linkedin integration and google calendar sync. It lacks advanced reporting features. The program does not implement Boolean searches.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

1
Publié le 15/12/2020

Shady billing policies

Avantages

Although the software is nice, they limit the functionality heavily and push you to upgrade to higher plans almost monthly.

Inconvénients

When we tried to cancel our plan, they still billed us for additional month saying we did not cancel. You need to go through several pages do cancel your subscription and although your impression will be that you are cancelled, most likely you will be charged still.
When we discovered this one day later, they still refused to give us refund.
I would avoid adding your credit card here.

Réponse de Tellent

Dear user, thank you for bringing this to our attention. Please know that we're taking this matter very seriously, as our objective is to deliver the highest quality for our customer services and product.

There seems to be a misunderstanding about our features plan, which we would like to clarify. All our customers benefit from the functionalities available with the pricing plan they are on.
As for our billing process, within the Recruitee system, you can always see the next billing date and have the cancellation option available with a confirmation of the action.

Unfortunately, as this review is anonymous, our customer support team has no means of reaching out to you to investigate this case. We do recommend you contact the team, so they can look into the situation with your account.

Kind regards,
The Recruitee Team

Répondu le 06/01/2021
Peyush
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
1

1
Publié le 22/06/2021

Good product but poor service since beginning

Not for an enterprise scale organization or a business which has critical operations

Avantages

It has a mobile app and it has a pipeline feature

Inconvénients

Non-coordination between selling and service and accounts teams. Poor customer service repeatedly. Management is least bothered. They block service in the middle due to non coordination at their end. Sales guys tell you something and service guys something else.

184 avis