Avis clients sur DigitalChalk

Avantages

Clearly created by people who understand and are interested in *real* online learning. Everything in one place - including a home for you video-conferences and off-net meetings - demonstrating that they think of the student and not just their own software/system. Not just a "collection of videos shoved into an online folder". A proper system. Exceptional support - lovely people with whom to conduct business.

Inconvénients

The student interface looks dated (Dec 2017). To be fair to Digital Chalk they know this. I understand they have a major refresh planned, so by the time you read this that may have already happened.

Avantages

I love that it is so easy to build my own courses, receive feedback, grade assignments, and conduct needed reports on finances and student progress. I also love that when I write to the support team, they always respond within an hour or less. They are so helpful with links and screen shots of exactly what to do to fix a problem, and at times they've made corrections on my behalf.

Inconvénients

There really isn't anything I do not like about the software.

Alternatives envisagées 

Unlock Learn

Pourquoi choisir DigitalChalk 

The other company's software was very difficult to manage. We had to hire a consultant to run reports and manage the courses because it was so complicated. In addition it was very expensive. DigitalChalk is simple to manage, operate, and administer as well as extremely cost effective.

Pourquoi passer à DigitalChalk

Features available, low cost, user friendly nature of the software

Avantages

The terminology (courses, completion, etc) is fairly easy to learn, and the menu is pretty clear overall. The customer service people are lovely.

Inconvénients

The search function isn't functional. I spend a lot of my time fielding questions from our owners and teachers about how to find the things they need, and on the flip side of that I often run into errors loading materials that mean I need customer support.

Avantages

As the course designer and business consultant, I was keen to find a software that I could understand and not be reliant on others if something went awry.

I chose Digital Chalk and, despite my fears, found it intriguingly easy to set up and use.

Three years later, I chose it for a national peak body's accreditation system after looking through the range of new products. Given that I would have to hand it over once developed, I needed a foolproof system that could grow with the education program. I had a two page 'criteria/description of how I wanted it to work' and only Digital Chalk answered it (the next day). It links with Shopify which is also easy to use (especially the seamless link to cloud-based accounting packages that generate a range of management finance and sales reports).

I've needed a couple of features, like product bundling, that Digital Chalk developed.

I'm now developing courses for an organisation with a legacy system. The patched LMS is a nightmare. We have to wait for 'attention' from IT; we're not 'a priority'; the navigation is annoying; we keep being told that 'IT knows best' and I ask: 'Why do people put up with this?' I'm also tutoring at university and find it interesting to monitor the range of 'bells and whistles' that few use. With Digital Chalk you can spend your valuable time on design and content - what matters most.

Inconvénients

I've found a couple of glitches - like a large clock counting down in the exam - which were caused by my settings or by using the default settings - so check that what the students see is what you want.

Avantages

Instant setup, begin uploading your course in seconds. Very fast and rarely down (I have been using the site daily for almost 2 years). EXCELLENT customer support - never seen anything like it. Questions are answered immediately, bugs are fixed, and sometimes they just do it for you.

I use 400-500MB files - videos upload quickly and logs notifications.

I cannot say enough great things about the customer support. Very nice, very helpful - motivated and energetic people.

When I have students drop, they take care of the refunds and fix problems very quickly

I give DC 3 stars for meeting my needs, but 5 stars for protecting my work as a non-regular faculty member at a university. I feel motivated to better my lectures knowing they are protected and are controlled by me

Inconvénients

no option for just publishing as an eBook (for an addition to an actual class)...but I use DC for an actual university class, not a purely online course.

Does not have BlackBoard/Moodle integrated features (video chat, blogs, forums, etc.). No ability to edit documents online...but again, this is not what DC was designed for. Does not have the diversity of testing questions as Blackboard does.

500MB video limits...I teach software and need high resolution. Students do occasionally complain that it is difficult to see some of the details. For my courses that are power-point/video driven...no complaints whatsoever.

Avantages

I've used many Learning Management Systems in my 30 years of being in the training field. DigitalChalk is hands-down one of the easiest systems to learn, use and administer. Some Learning Management Systems can be so over complicated and for no reason. DigitalChalk has managed to take away all the unnecessary steps in the people management process and made it very simple, streamlined and ready to use in no time at all. It is by far my favorite LMS to date. Prior to my joining my current company, there was no LMS.

Inconvénients

I wish there was a live-chat option on the help desk. There are times when I need to trouble-shoot something real time to continue my work, and I have to wait for an email response from the help desk. It's typically the same day but in this day and age, you want to talk to someone immediately.

Avantages

Digital Chalk is easy to use for both students and administrators. The platform accepts a variety of file types and each element can be customized to show only video, video and notes, or be a file or web archive. The platform also allows interaction during the video through check points in which students can select an answer and get feedback from the instructor.

Digital Chalk also has wonderful customer service and they are very polite and responsive.

Inconvénients

Digital Chalk does not currently have a built in discussion forum. This makes interaction (which is important in virtual learning) more difficult. We have found a work around, but we would prefer to have only one log in for our students and wish there was an integrated discussion forum.

Avantages

We have been with Digital Chalk for 9 years and each year it gets better. Digital Chalk is always improving their system with new ways to deliver the courses to our students. Additionally, their fees are extremely reasonable, and their customer service is beyond compare. Anyone who is looking to implement a distance learning program could not go wrong using Digital Chalk.

Inconvénients

The fact that there is no Student Gradebook. There used to be one where the students could monitor their own progress. That is gone now.

Avantages

DigitalChalk digitally-enabled the landscape of learning in the four walls of the classroom. This learning management system makes schooling and learning more exciting, interesting and technically-fulfilling. As a teacher, it helps me easily design and modify courses in a dynamic and interactive fashion that my students really enjoy. I can easily incorporate my own videos and PowerPoint presentations that truly level up my teaching styles and strategies. Giving tests and quizzes are as easy as monitoring the students' growth and performance. This LMS also helps my struggling students cope up with the missed topics because they can access the learning materials anywhere. I also like the real-time reports that this software generates

Inconvénients

I used different LMS before and I think this is one of the best software I used. It has all the characteristics of the perfect LMS for me. None of the features that I don't want as a dynamic teacher.

Avantages

Digital Chalk is an easy to use combined LMS/ SIS. It has features that I find superior to the biggest competitor, specifically the gradebook and connected payment system.

I also find the customer service to be beyond compare. I have often needed assistance and Digital Chalk staff reply swiftly and are very helpful.

Inconvénients

The main thing I would add is a built in discussion forum are for courses. There is pay-to-play feature, but there are free options one can link into the course. (I use Piazza.)

While the fees are not exorbitant, they have grown significantly in the years I've been using Digital Chalk. I hope they are not going to rise any more.

Avantages

Digital Chalk is amazingly easy to use for the trainees, as well as the administrator right out of the box. The interface is very clean and appealing. It has all of the basics you would need in an LMS. The customer support is also amazing. I always get replies to questions from them in a matter of minutes.

Inconvénients

It doesn't have all of the bells and whistles that some other LMSs have, but it also doesn't cost what those other LMSs cost. For example, course versioning and auto-reassignment of updated courses would be nice.

Avantages

I absolutely LOVE the team at DC. They are supportive and responsive and candid. I have great confidence in their integrity and commitment to help us in our success-they feel like partners.

The system is easy to use and I like the ability to add pieces and format the chalkboards.

When I have a problem I get it taken care of immediately and effectively almost every time. My problems are treated like VIP problems at every turn. the system is easy to use and the support team is kind when it turns out to be my fault-thanks! I am a non-technical type and this group has helped me achieve some great things with their helpfulness.

Inconvénients

I don't like the limitations of the reporting. I would like a lot more flexibility to pull reports on more fields.

We need another level of roles that will allow a person to add users and view grade books and preview courses without having the ability to view the cost of classes or to edit them.

500mg is not a large enough file to offer acceptable video--need a bigger better option as we pursue bigger clients

Avantages

I liked the ease of use, the fact that I could build the program out myself. There is a learning curve, but I did it all myself with no background in IT.

Inconvénients

I wish there was a couple unique features that I want for my specific company, but not the end of the world.

Avantages

Flexibility in pricing, ease of use, various functions available. Tech support is impressive.

Inconvénients

Areas of improvement would be to allow better managing of classroom (offline and non webinar) training courses. Also to use images within quiz questions without the need to link to external images.

Avantages

I was asked to find an LMS for our state association, Texas Assn of Convention & Visitors Bureaus. They offer a lot of learning at their conventions but wanted a way to deliver it via the web. I researched a lot of systems out there, and Digitalchalk offered a free version that allowed me to get used to the system, learn how to use it, and see how powerful it was. I uploaded a video and PowerPoint that I created to test it out, and I was up and running. It was easy to add tests and other features. Bottom line, TACVB loves the system and will be building a set of courses using this software.

Inconvénients

With any of these systems, you have a hurdle of having to figure out how you will create a professional quality video of the presentation. There is the option of not having a video cued to the PowerPoint, (e.g. using just audio instead) but that is not going to "sell" the e-learning for our organization. So you have to figure out a way to professionally videotape your speakers.

However, that is a challenge with any of the systems.

Avantages

- User friendly and pretty intuitive.
- Incredibly stable and reliable; this software has clearly been well tested before implementation.
- Flexible with plenty of options and capacity.
-Exceptional customer service even after we purchased (for some organisations it is just about the first sale. These guys are committed to their clients, no matter the size).

Inconvénients

No App yet, but hoping for one soon. User Interface looks a little dated and could possibly do with a more modern design; however, I will have this over a glitchy unstable product any day.

Avantages

Creating educational content with DigitalChalk is so easy that it's too easy!

Dependability of DigitalChalk delivery to students ensures the fact that student complaints are virtually non-existent.

Creating and administering online assessments are simple and intuitive. Integrity and security of the assessment system is excellent.

Inconvénients

We have found very little in the DigitalChalk system that is problematic, and even those things were solved in a prompt and satisfactory manner.

Avantages

Exceptional technical support team. Can upload multiple users at one time. Can assign a course tag to a user instead of directly registering for course.

Inconvénients

Can only assign one "course tag" per user. It would be helpful to be able to organize/save courses into different/separate group lists.

Avantages

Ease of use and support from staff have been great. I think it is a great solution that allows companies to get set up quickly without a lot of the complexities with other systems that I've used.

Avantages

Digital Chalk was easy for me to get our training uploaded and I am moderately knowledgeable when it comes to tech stuff. DC has been very dependable and even after 5 months of subscribing I still get my questions answered and support help very quickly, usually within a couple of hours.

I love the ability to use handouts, lots of HD video, powerpoint and other files. Their testing, checkpoints and integrity insurance during the training is unmatched in my previous shopping for affordable training systems.

I am a novice, with lots of training ideas, and so far Digital Chalk is an excellent system for me to team up with.

Inconvénients

Digital Chalk was not the cheapest in my search, but they are affordable and far more dependable and adaptable than the other systems I have tried. I am stretching for this as a con, there are no other issues and this cost really isn't an issue to me now.

Avantages

Software is very easy to use on an ongoing basis. Reports are easy to build and results are generated quickly. Support is simply outstanding.

Avantages

I chose Digital Chalk because of the e-commerce feature, the video & powerpoint on the screen. For some student testing, I use proctoru.com. D.C. made everything work smoothly. I am not a techie person, but everyone and I mean everyone helped get my company up and going. I made a great investment with Digital Chalk for my company.

Inconvénients

I wish the uses of all the features were in a video format. The "bible" of how to use the system is over 100 pages long. It covers everything...but how about some videos! However, Dave & Adrian & Josh all helped me. In fact, Dave is calling me a psuedo-techie now! The first sentence is the only "con" I can come up with.