Aperçu des avis des utilisateurs
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Voiso est un logiciel pour call centers conçu pour aider les centres de service client et les entreprises d'externalisation des processus métier à gérer les appels sortants. Les administrateurs peuvent utiliser le tableau de bord...
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- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
An awesome call center software
Avantages
This software has a ton of metrics and functions for a free trial or a low price. Pretty satisfied. Very easy to find and use the many functionalities.
Inconvénients
Not much to dislike about the software, given that I only used the free trial. So far so good.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great call quality and Service
PReviously having many issues and complaints about calling and interuptions.
With Voiso the complaints and call issues are to the minimum.
Avantages
User-friendly. Was easy to set up and swap from our current calling system we were using.
Inconvénients
Comparing to other calling systems he hardly found any issues with the administration of the system
Alternatives envisagées
Cisco JabberPourquoi choisir Voiso
We had toubles with incoming calls and call quality.Pourquoi passer à Voiso
Easier implimentation with our CRM and good call quality.- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Best Call Center Application I've ever used
Voiso helps our call center business run smoothly and also one of the best things is the report which is very helpful for us to analyze on the progress of the business operation
Avantages
All in one package dashboard, interactive. They provide everything from VoIP, Numbers, Services, quick support, etc
Inconvénients
Mostly is the cost, if they can reduce all aspect cost I would be very grateful
Les meilleures alternatives à Voiso
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Voiso: The Ultimate Call Center Solution
Our overall experience with Voiso has been fantastic. The product has exceeded our expectations and has helped us streamline our customer service operations. The support team has also been incredibly responsive and helpful whenever we have had questions or concerns. I highly recommend Voiso to any business looking for a reliable and efficient calling software.
Avantages
I absolutely love the features that Voiso offers, especially the call center management, call routing, and call recording capabilities. It has made managing our customer service operations so much easier and more efficient. Plus, the product is incredibly user-friendly, which makes training new employees a breeze. Integration with our existing business processes was also a smooth process, and we were up and running in no time.
Inconvénients
Honestly, I haven't found anything that I dislike about Voiso. Every feature has been incredibly useful, and the product has met all of our needs so far. If there was anything to improve upon, it would be great to see even more integrations with other tools and software we use, but that's just a minor suggestion.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Service & Product
Very good experience. So far so good.
Avantages
Our company use Voiso call system daily and we have faced very few and minor issues that their support team was right there to assist with. They are always a message away. The system is close to flawless - fast, user friendly and great CRM to keep track of our team with. Any requests to change or customize our setup, again they are just a message away and their representative will call us up to discuss options right away.
Inconvénients
At the moment I cannot come up with any desired feature, as each time we do ask for an update, they seem to have a solution to our needs.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Good tool, better partners in business
All good, nice to have them on my side
Avantages
Everyday we work with them and in this business their service is mandatory to do our job. Good is to have a reliable solution that provide a correct service every day
Inconvénients
The numbers they provide are not the one I want but they're still functional
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Powerful software and great support
Avantages
- Flexibility of callcenter and readiness to implement any suggestions or changes- Great support staff and immediate response
Inconvénients
- There are no cons that we can report at this moment.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Review
Avantages
Flexibility and Stability , User friendly interface
Inconvénients
Live time video conference and virtual reality calls
