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Wello Solutions Field Service vous aide à innover vos processus de service sur le terrain en simplifiant votre façon de travailler. À partir d'une solution logicielle unique: enregistrez tous les appels, planifiez rapidement,...
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- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Exceptional Value for an Outstanding Platform - A Remarkable App and Software!
Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform.
Avantages
Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning.
Inconvénients
I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner!
Alternatives envisagées
Salesforce Field ServicePourquoi passer à Wello Solutions
Easy to use and implement which can be done within a few minutes.Réponse de Wello Solutions
Hi Preity, thank you for taking the time to leave us such a kind review. We truly appreciate your feedback and value your support.
Best regards,
Team Wello Solutions
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Wello Solutions helped us optimize our service planning—finally, the solution I was looking...
As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support.
Avantages
Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process.
Inconvénients
The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well.
Réponse de Wello Solutions
Hi Shivam, thank you for taking the time to leave such a kind review. We truly appreciate your rating and value you greatly as a Wello Solutions user.
Best regards,
Team Wello Solutions
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
This is a fantastic Online and Offline Tool for service personnel!
Perfect service capabilities. Very cost-effective particularly compared to local solutions .
Avantages
Online plus Offline.
Ties in nicely with our Exact Cloud ERP solution.
Multi-language capability. For us and other clients both German and English support is mandatory for our market.
Inconvénients
There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!
Réponse de Wello Solutions
Thank you deeply for your kind words, Wolf! It's wonderful to hear that the customizable features of our platform are meeting your needs, enabling you to tailor the user experience for your team effectively. Your satisfaction is our top priority, and we're thrilled to have contributed to your business's efficiency.
We are committed to continual enhancement and value your input immensely. Should you have any suggestions or innovative ideas that could further streamline your operations, our Support team would be delighted to hear from you. Please feel free to reach out at [email protected] or engage with us via live chat.
Your feedback is not just welcomed—it's encouraged. Together, we can shape an even more powerful tool for you and your team. We're looking forward to connecting with you!
Les meilleures alternatives à Wello Solutions
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Feedback from Wello User
Overall very satifisying, all in one software and a cloud based software which provides lots of advantages, fault tolerance and less responsibilty for system administrators. since the upgrade from odysse to wello, i noticed a lot of backgroud improvements like no more downtimes and better communication
Avantages
friendly user interface and no lacking of system at all very fluent and responsive. also the web interface provide quite lots of advantages compared to an application itself
Inconvénients
lack of traning and certifications can be a good way to perfectionate the system and provide confidence to the users
Réponse de Wello Solutions
Thank you for your loyalty and the 5-star review, Stephane! We're always improving the platform and rolling out new features. Our chat bubble can handle many customer inquiries with instant responses. Feel free to give it a try, If there is any other feedback or support needed, don't hesitate to reach out to me via Email: [email protected]. Thanks again and have a great day!
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Well structured and easy to handle.
Avantages
An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.
Inconvénients
each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)
Réponse de Wello Solutions
Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Review Wout VC
Avantages
Lay-out is really nice and usefull, easy to operate
Inconvénients
Sometimes there are bugs but they get fixed quite fast
Réponse de Wello Solutions
Dear Wout, Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts. While you’ve experienced some bugs, we’re glad to hear they were resolved swiftly.
To further enhance your experience, we’ve implemented an automated quality assurance process that is expected to reduce bugs by up to 95%. This means such issues should become much less frequent in the future. We truly value your continued trust in us.
Best regards,
Team Wello Solutions
