Avis clients sur SalesLoft

Avantages

From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.

Inconvénients

For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

Avantages

The possibility to create cadences is really useful to me (and in general for any sales company)

Inconvénients

In order to create cadences you must import all contact from another platform (Salesforce in my case) and this is a long process

Avantages

Overrall SalesLoft provides a way for customers to interact with business to business in a fairly new way. It helps with staying in touch and maintaining relationships that they say will help build your business.

Inconvénients

SalesLoft completely fails when it comes to interacting with business to consumers. There is no good texting feature as most consumers are texting during business hours rather than talking on the phone or managing their personal emails. This is the reason I would not recommend SalesLoft to a business.

Alternatives envisagées 

Podium

Pourquoi passer à SalesLoft

I chose SalesLoft because I was curious to try their system of cadences to stay in touch with customers, while it turned out because they rely heavily on email, it has not been successful for our company.

Avantages

It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash.

Inconvénients

I miss some user-friendly experience. It is kind of uncomfortable to have to import data so manually

Alternatives envisagées 

SeamlessDesk

Logiciel antérieur 

Apollo

Avantages

I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce.

Inconvénients

I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that.

Avantages

I liked the fact that SalesLoft offered a comprehensive suite of sales engagement tools and features that allowed me to create, execute, and track campaigns with ease. The platform was easy to use and I found the data it provided to be helpful in making decisions to improve my sales performance. Additionally, the customer support was excellent and provided helpful resources to get the most out of the platform.

Inconvénients

One of the least favorable aspects of SalesLoft was the lack of personalization for certain capabilities. While the platform offers a great deal of customization for many of its components, there are certain features that cannot be altered, such as email templates, which can be restrictive for users who desire to create more specialized campaigns.

Avantages

Salesloft is the main reason I'm still in a sales position. Before the system, I was leaving over 70 of the same voicemails a day and had to manually track my cadence progress which was messy and unorganized. Salesloft has completely transformed my work style for the better and has lead to multiple successes in my career. I am much more efficient, organized, and happy than I was prior to Salesloft.

Inconvénients

I'd say Salesloft runs great 75% of the time. The other 25% of the time my co-workers and I frequently run into issues where the system doesn't function properly. The most common issue I run into is when the entire program becomes unresponsive leading me to uninstalling and reinstalling the extension and even then it sometimes doesn't fix it. Another frequent issue I run into is when Salesloft doesn't record or log my calls for the day. I've had calls that were never logged and also calls where it took over a day to show up.

Avantages

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

Inconvénients

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

Avantages

Undoubtedly, the best sales prospecting tool out there in the market. Open rate, click thru rate and response rates are far higher than any other sales prospecting tool. With semi-automated email outreach options, it's quite easy to use and scale as well. Team templates make it easier for everyone to reuse successful email templates.

Inconvénients

There is a lot of scope for improvement in terms of reporting and dashboards. It's difficult to track who all opened/clicked a particular email template. Though there is SF integration, it's difficult to make it work accurately.

Avantages

I like the cadence options, email template functions, and how the dashboard is set up.

Inconvénients

I don't like how I can't put a time of day to call someone back-with sales territories stretched out across 3 time zones, it's a challenge.

Avantages

In terms of cadence and transaction follow-up, ease of use is important. The ability to see deals from the perspective of management allows for clear transaction intelligence. Salesloft is reliable, has a built-in Gmail integration, and is simple to use throughout the sales process. We've used different sales tools before, but Salesloft is significantly superior and more comprehensive. For SDRs and AEs, we've had to use distinct tools.

Inconvénients

Deals is a separate platform that SL has integrated within the technology. Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel. Deals are getting better, and I'm excited about the changes to uniform Cadence and Deals.

Avantages

- Easy to navigate
- Great customer service
- Saves me an immense amount of time
- Provides valuable data
- Automates for me
- Holds me accountable to following up with leads

Inconvénients

It doesn't integrate with HubSpot, only SalesForce. Completely understandable but detracts a bit from the capabilities.

Avantages

User ability is high - the layout of the site is easy to find information/content you're looking for. Like the use of "Snippets" vs. "Templates"

Inconvénients

Calling features are poor - need to be able to call through salesloft with it accurately importing the call into salesforce and Chorus.

Filter options within a cadence or account are messy and do not pull the information needed.

Avantages

What I love the most about Salesloft is that it makes our Sales activities smooth, easy to manage and track, and provides great automation rules and training for me and my team. We can record all calls, all meetings, and send emails from the same platform, making it easier for me as a Sales Development Rep to focus on revenue-generating activities and automate all the other admin processes.

Inconvénients

I think Salesloft can increase its integrations to include other systems that other companies are already using.

Avantages

We purchased this product just over a year ago and there really is so much you can do. The reporting capabilities are virtually endless. I love the plugs into Slack and Salesforce. We use those daily. It really motivates my team to see who is setting meetings through SalesLoft and when they are being scheduled.

Inconvénients

This has been a very heavy lift. Things that would would think are intuitive are not. Changing the time for a cadence step is not as simple as changing the time. We have had to undergo multiple trainings for my team to bring everyone up to speed and training new hires has been difficult. That being said, there is a lot this product can do and will likely become very powerful once everyone gets the hang of it.

Avantages

I do like the ease of use and I am getting used to it, as well I have looked at other learning tools, (i.e: Youtube)

Inconvénients

Just took me some time to get used to a brand new platform, and sometimes there are glitches that happen.

Avantages

Extremely hands off, effective outreach that allows you to maximize output and log information on salesforce with a click of a button. I do like the workflow they have established. I can crank through 100's of calls a day if needed, increase volume of conversations.

Inconvénients

Saleloft freezes often, and their internal dialer messes up ALL the time especially when you use a dial by name directory. It gets frustrating that their service also goes down or at least slows down 2 every two weeks.

Avantages

It does the most basic part of the job well - putting leads into automated cadences.

Inconvénients

The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory billing practices, we're currently struggling with them to be released from the contract.

Avantages

The tool undeniably boosts the productivity of a sales team. You're able to touch a much higher volume of prospects per day than without it

Inconvénients

the downside is the platform was architected and built by a 5 year old. Their APIs is bad so their email integration with Outlook is constantly spotty. The logic built into the Contact sorting function is very basic so its hard to sort through a high volume of contacts at once. Worst though is that their customer service always blames user error when IT departments have gotten involved and mapped the problems back to them.

Avantages

I like how easy it was to teach the individual users how to use the platform. It's easy for me to set up cadences and get them ready for my team.

Inconvénients

Personal fields, account fields, etc. I would like to make it easier to create fields and customize them. Also, it's hard to get answers from customer service. Like it'd be nice for users to have a chat area.

Alternatives envisagées 

Marketo Engage

Pourquoi passer à SalesLoft

The ease of use for our team.

Avantages

Ease of use, easy to get team ramped up quickly on it.

Inconvénients

Can be a bit clunky at times and need more integrations with software that matches well with it.

Avantages

I like how easy it is to bundle and send mass amounts of emails. Much more than I would be able to do manually.

Inconvénients

For 3 months I was unable to use the tool. My emails were sending at about 1 out of 10 and I had to keep in constant connection with the Salesloft team to try to find the root of the issue. When it is working it is a great tool, however being unable to use the tool for 3 months was a major setback.

Avantages

Ease of automation in sending the mail. It's very easy to automate cadences and track the different metrics.

Inconvénients

It's difficult to integrate videos in the mail. Then, being an email automation tool, it should have a place for suggesting mail body, mail subject, etc due to the vast amount of data they have. They say it's easy to integrate with Salesforce but what happens is you end up going in loops.

Avantages

It’s nicely integrated with Salesforce, and your email. It allows you to manage your multichannel approaches from one platform (it also integrates with Sales navigator)

Inconvénients

It lacks the possibility of AB test cadences in an automatic way. The daily dashboard it’s a bit messy and takes some time to adapt to it.

Avantages

As an SDR, I use SalesLoft everyday. It makes my job 10x easier by organizing and planning my outreach. Your "cadences" can include emails, calls, or social media steps and the prospects' social accounts are all linked inside the platform

Inconvénients

Making calls within the platform is sometimes a pain. Since they use Twilio as the technology to make calls, dial-by-name directories and extensions mess up frequently.