Avis clients sur Nintex Promapp

Very happy with the way Promapp works

Ideal BPM software for an organisation going through major change

The Project Management Institute of New Zealand (PMINZ) is going through major change at governance, operational and commercial levels. Also as a non-profit organisation PMINZ faces unique challenges such as the staff are nearly all volunteers and are from all over New Zealand.

Where Promapp is having the biggest impact is giving PMINZ the tools to plan, implement and manage change and implement continuous improvement. So what are these tools and how have they made an impact?

Document management: Promapp's excellent document management functions has enabled PMINZ to move from a legacy document management system for key documentation covering policies and procedures to a much more comprehensive easy to use system.

User access and permissions: This is easily configured to mirror the PMINZ organisational chart and business rules. Permissions are proving very useful currently during the intensive review of the governance of the organisation to restrict access to policies that are still under review by the Board of Directors.

Process development: Promapp is challenging PMINZ to simplify and restructure all processes using plain language for the published versions of processes. One important example of this is in the revision of HRM practices and procedures. Up until their update in Promapp the old processes were outdated. The revision of HRM in Promapp is now having a major impact on our organisation through better recruitment, induction and recognition of volunteer achievements.

Feedback and improvements: The ability to implement continuous improvement within PMINZ using Promapp is also starting to have major benefits by the ease of which users can suggest improvements to processes. They now are more engaged.

The most critical success factor of all has been is to ensure that the Board of Directors and senior management have fully supported not just the changes taking place but understanding what Promapp can deliver. So my recommendation is during the early stages make sure the key decision makers and influencers are educated about and understand what Promapp is about.

The final comment is that is has been very liberating for our organization to free itself from the large wordy, difficult to read Operations Manual to an easy to use online software tool. Promapp is warmly recommended.

Good for Small Simple Processes

Promapp for our business is good for small simple processes but Promapp needs to be able to deal with multiple branching scenarios. Currently it only allows only 1 tier of branching.

Excellent tool for any size company to engage entire workforce!

Explore the different ways your employees can share and interact with the material in your Promapp library. Promapp works well with SharePoint. Promapp is a cloud-based tool and stores your processes remotely. Consider having a backup of material in case there is ever an outage. I can say to Promapp's credit that this is quite rare and they've moved to AWS for cloud-reliability, but some managers within your organization may insist on a backup "rainy day" plan being in place to access crucial material.

Promapp brings processes to the people

Using Promapp has been an eye opener for how simple things can be and it is not just about the software itself but also the company culture and vision. It is clear why Promapp are in the market and what they want to achieve with their product so it breaths simplicity, collaboration and continuous improvement.

As a process professional with many years experience in BPM it can be a mindset change but you quickly realize the tool is for the people working in the processes and not just for us process nerds.

You can tell Promapp has been built for high usability and is aiming to bring processes to the people and not the other way around and to make processes fun as sharing and collaborating around processes is exceptionally easy and works in a social media style that everyone knows how to use.

Integrate with SharePoint, share links to the processes with customers and suppliers to increase collaboration and with a feedback feature you get improvement ideas right into the tool, it is so much easier and better than before.

Creating and maintain processes is very intuitive and whenever you are in doubt there is great support videos to guide in process mapping techniques and how to use the tool.

Another key feature is the governance part where the process owners and stakeholders get control over all process they own or are involved in, be notified if something changes and can in one view answer questions as; Are the processes up-to date? Are they used? What do the users feel about the process? and more.

From my perspective I see Promapp as outstanding in its segment, or actually in its own segment as I have not seen another tool with the same functionality.

Great Kiwi Innovation

I have been using Promapp for over 4 years now and love it more today then ever before. Having gone through several organizational transformation programs the bottom line is still true, you need to have an organized, well thought through process to make an organization productive and profitable.

The simplicity with which we can build and change processes aligned to our organization is just elegantly simple, allowing all our people to understand what their core role processes are and how they fit into the bigger picture.

It allows us to simply deliver guides, hints, tools and explanations about how our business works to our people.

One of the additional features I enjoy is the Risk module, which allows me to identify, score and measure risks and mitigations that exist in our processes.

Overall the tool is simple to build, simple to deploy and simple to use. It is an enabler, it will do nothing on its own but if you allow it to work for you then you can make your business a much more productive place!

The team at Promapp have always been fantastic to work with, from pre-sales, consulting, through deployment to BAU support. Their vision for future use and enhancements is also excellent, which allows me to feel confident about the future of the tool.

In short, I'm a fan

Promapp keeps us informed

We use Promapp for Training, Credit Requests, Root Cause Analysis and Opportunity for Improvement - one place for all so very satisfied with the product

Promapp is the best process management tool I have ever used!

Ability to monitor, amend and improve processes within our business; being visible to all employees without the necessity to send numerous emails (which are not always read).

Implement Promapp!

The main benefit is that everyone we do is in one place, meaning that things are easy to find and actions are easily recorded to ensure completion.

Mapping your companies process workflow

Pretty good so far.

Easy to Use

I found the product extremely easy to use (being a first time process mapper). The help desk response turn around is fantastic and if they are unable to resolve the problem, they will investigate it. The product is simple, easy to follow and the feel and look is appealing to all types. Extremely easy to navigate and train people in how to use the product.
The Account Manager is friendly and helpful with any queries.

Nice product

Recently we deployed ProMapp as part of a wider business project to document systems related processes. Many processes were mapped and documented, building a large resource of process maps that we previously did not have. ProMapp software enabled us to complete these tasks simply and best of all get good business engagement for ownership, review and feedback of processes.

Great software tool

The process management tool is easy to use. It has some really good features which make it a good learning experience for first time users of any web based tool like this one.

- easy to create process, re-engineer the process multiple time still able to see the old version for the changes
- review mechanism makes it easy for adding or removing any steps in the process as a part of process improvement
- interactive process maps with swim lane makes it easy for the people who are not tech savvy

Lastly, it is easy to use and makes processes simple

Process mapping made easy

Supportive in the sales process. After the contract was signed the support and follow up lacked

Very user friendly

My organisation has had Promapp for a number of years and it is extremely easy to create processes, follow other's processes, collaborate with colleagues on improving processes and use resources to build into processes to enhance staff experiences. As a user and as a manager, Promapp has proven to be a great investment.

Selected Promapp to support training initiative and bridge gaps betwixt newly acquired...

Nailing down process. Sharing the responsibility and credit. We already had community wikis, but now we can help people out of silos of action.

Promapp is just great.

We use Promapp in our 200+ person district Council. There are so many functions in a council, something like Promapp is really valuable. I have been a BA for (ulp) over 20 years and in my opinion Promapp is the best BPM solution out there.

ProMapp Review - RG

I am the Knowledge Capture Champion at Toyota Motor Corporation Australia. I've found the software to be very easy to use, transparent tool which is quiet essential for process improvement. there are couple of finer details that need to be sorted out like adhoc reporting etc. But overall its a good software to use.

Loving it as I am becoming more and more familiar with the system.

User of Promapp

Training new admin staff.
Documenting relationships with internal departments.

Great having everything in one place

We've been using Promapp for many years now and rely on it to find the processes we need. Sometimes it is just about a reminder for regular users but it becomes really good when we have new staff that can then just work their way through processes.

My experience so far

Generally a very good application. A key area for improvement is the document aspect. There is an opportunity to make a number of changes to the document aspect that would/could make Promapp a one stop shop for both processes and documents.

Promapp helping EQC

While early in its 'reboot' of Promapp, and BPM in general, EQC is relying heavily on the functionality and support Promapp provides to enable the organization to progress from the emergency response state to a more robust, standardized and appropriate 'business as usual' business.

Network waitaki Ltd

A good product