Avis clients sur Findmyshift

Avantages

Les nombreuses possibilités de personnalisation, le service client réactif et efficace, la visibilité claire, les exports de pointage

Inconvénients

L'ergonomie / expérience utilisateur pourrait être rendue plus agréable. Les mises à jour de l'appli génèrent souvent des bugs.

Avantages

facilité d'utilisation, rapidité d'ouverture, possibilité de créer des postes

Inconvénients

lenteur de l'enregistrement, lien envoyé trop vite obsolète

Avantages

Quick and easy. Support is great. So many different things you can do.

Inconvénients

It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.

Avantages

FindMyShift is very straightforward and easy to use. Uploading your employee roster is simple. You can add multiple positions for the same emplyee on the same day, if need be. And the FindMyShift app is very easy to download and read. Our employees know what days they work and what time we expect them to be there.

Inconvénients

We don't use all of the FindMyShift features, but the ones we do use are exactly what we were looking for.

Alternatives envisagées 

QuickBooks Time

Pourquoi passer à Findmyshift

We chose FMS due to the look and feel and the ease of use for our admin team and the employees.

Avantages

The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Inconvénients

Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Avantages

The scheduling and payroll report have been game changers! Prior to findmyshift I used to have to collect availabilities via email or text, enter it into a spreadsheet and build a schedule from there. Findmyshift has streamlined that process.

The payroll report makes it easy for HR to do payroll biweekly.

Inconvénients

I don't really have any cons to list. Features to consider may be timesheet directly on the mobile app and some sort of tool for staff to communicate with each other on the app?

Avantages

Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

Inconvénients

The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

Avantages

I like that all the staff can easily access, easy to use, can monitor hours, holidays etc.

Inconvénients

Rota can be tricky especially if shifts start at odd times and AM PM select can be a bit off. Also copy and paste isn't always the easiest and not amazing on IOS platform for iPad. An admin iPad appp would be useful

Avantages

very easy to add staff, send rotas for work, manage holidays

Inconvénients

none, the FMS have been great at personalizing 'add on's for us

Avantages

I have been using find my shift for many years now in various roles, so easy to use with some great features

Inconvénients

I am struggling to find anything I dont like but an admin feature on an app would be useful

Avantages

easy to use, even complex features can be taught to other users in minutes. User friendly

Inconvénients

There is no way to add a flat fee for a shift. For example, if a staff does a sleep in, we have to manually add the pay for that sleep, at the end

Avantages

Easy to use and the support team are on hand and helpful - quick fix and advice

Inconvénients

payroll/ expenses and travel within the app would be an advantage and currently we have to work this out separately

Avantages

It's simple. It achieves what I was trying to do in a very clunky spreadsheet or database. It gives us reports that help us make sure we are meeting minimum and maximum shift durations, and our total weekly hours. No other scheduling software addressed our needs in this way. Support are fantastic. Attentive and I feel that they take on muy feedback and concerns. That is something that is very important to me in a company.

Inconvénients

A better view for the client. The option to save multiple templates. The option to duplicate the schedule across weeks at the click of a button. Or to assign a specific schedule to specific weeks at the click of a button. sometimes data does not link in the way you expect it to. It's a quirk you get used to once you learn how to use the software.

Avantages

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Inconvénients

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Avantages

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Inconvénients

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Avantages

We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Inconvénients

Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

Avantages

The way the rota can be laid out by "facility" or, in our case, areas of our business makes it easy to see at a glance where people are, where there are short-falls and where people can be moved to help make the business run more smoothly.

Inconvénients

The main area which I would love to see improved is calculating holiday pay. In particular, adding a holiday for a part-time user should be set to deduct holiday by default only for those days they would usually work - for example, someone who usually works Monday, Friday and Saturday should be able to be set as such so that holiday is deducted accordingly without having to manually change it. Also, someone who works varied hours should able to default to their average weekly number of hours deducted.
I also think that adding sick leave could be improved to not require removing from the rota first before adding the sick leave.
Adding time off generally also defaults to "Everyone" - it would be much better if it defaulted to blank and forced a selection before being able to apply such that people didn't accidentally add "Everyone".

Avantages

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

Inconvénients

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

Avantages

The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Inconvénients

Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

Avantages

The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Inconvénients

The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Avantages

findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.
allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.
very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.
As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.
and all this we can store it in a completely secure way in the cloud with backups.
findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches

Inconvénients

It is very difficult to see something negative in this application, since it has several years in development and improvement.
the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.
It should be developed in more languages.

Avantages

The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Inconvénients

(not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Avantages

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Inconvénients

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Avantages

Shared access, individual crew login, timesheets, facilities.....so much we love

Inconvénients

Would love to see a better mobile app - perhaps that staff can use for timesheets?
Also, would love to be able to code time to a job (cost center)

Avantages

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

Inconvénients

I would like time off requests to be easier for staff to use.