Avis clients sur Hubstaff

Avantages

As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.

Inconvénients

Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.

Avantages

The app is very easy to use.
The ability to take screenshot of worker's screen is great.
Very customizable.
I like the fact that it's free for a single user.

Inconvénients

At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

Alternatives envisagées 

Time Doctor

Pourquoi choisir Hubstaff 

Toggl was not working to my expectations...

Logiciel antérieur 

Toggl Track

Pourquoi passer à Hubstaff

Per reviews, hubstaff was the best so I decided to give it a try.

Avantages

As a user of Hubstaff, I find the software to be a reliable and efficient tool for managing my team and tracking our time. The automatic time tracking feature eliminates the need for manual entry and ensures accurate recording of work hours, making payroll and invoicing processes smoother. The GPS tracking functionality has been particularly useful for remote workers, allowing me to stay updated on their location and optimize resource allocation.

Inconvénients

One concern is the potential perception of intrusiveness due to the monitoring features offered by the software. Some employees feel uncomfortable with the level of monitoring provided.Another consideration is that Hubstaff's extensive features may not be necessary or suitable for all types of businesses. Smaller teams or organizations with a more flexible work structure might find the software to be too robust for their needs. Implementing and managing the software could increase administrative overhead, which may not be worth the benefits for certain companies.

Avantages

I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Inconvénients

However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Avantages

The best feature of HUbstaff is how easy it is to add projects and assign someone to track them. We bill our clients for example 200 hours of design and resource management and Hubstaff has been our go-to for tracking this time for our invoicing. It's also a really lovely reporting feature where you can easily switch between per project and per member to track the resources effectively.

Inconvénients

The timesheets have an error with the buttons that need to be fixed. I have contacted support before, but I have never once received feedback from Hubstaff support. So definitely zero stars for their support structure.

Avantages

with hub staff am able supervise filed officers while in office, i like the online attendance sheets which helps me to know if some one worked or not. its so easy to operate by every one

Inconvénients

The only dislike with hubstaff is, its connects and disconnects in areas with poor network and this lead to delay of work to be done

Avantages

I like the time trackers and be able to have it integrated with Asana for tasks to be followed through.

Inconvénients

Sometimes integrating to Asana can be a little tricky.

Avantages

Easily for use nice and beautiful software for working online daily use

Inconvénients

Very very nice and much better experience

Avantages

Everything is awesome, and constant updates!

Inconvénients

There are some minor bug fixes that need to be acknowledged!!

Avantages

Very easy to set up, intuitive, brings me the data that I need for my management.

Inconvénients

I would like to be able to set up secret tasks that only owner and team member can see.

Alternatives envisagées 

WebWork Time Tracker et Clockify

Pourquoi passer à Hubstaff

Value, references from friends, demo time.

Avantages

We have an overseas team of Filipino employees that are amazing and Hubstaff really helps us with Time and Activity tracking. They are so trustworthy, but it's nice to know that they are actually doing their jobs correctly. The screen capture software enabled us to solve an internal dispute about managing some finances and resulted in one employee being let go and another employee promoted -- all this was verifiable because of the time tracking as well as activity tracking software.

Inconvénients

I would really like it if more integrations were allowed within the Hubstaff standard program. The functionality for the price should be included.

Alternatives envisagées 

Time Doctor et ActivTrak

Pourquoi passer à Hubstaff

It aligned more with our goals of time tracking and employee monitoring.

Avantages

Ease of use, flexibility and availability at all times

Inconvénients

The large amount of reports and their presentation format :)

Alternatives envisagées 

Calamari

Pourquoi passer à Hubstaff

I work on both systems, but for remote work I rely on Hapstaff

Avantages

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvénients

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Avantages

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvénients

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Avantages

Simple to Utilize:The user interface is intuitive and easy to use, even for beginners.Comprehensive Time Tracking:Hubstaff offers an extensive variety of time following elements, for example, screen captures, action levels, and time following updates.Integration with Other Tools: Hubstaff incorporates with numerous different devices like Trello, Asana, and QuickBooks, making it simple to oversee projects and smooth out invoicing.Adaptability: Hubstaff offers different approaches to following time, including work area applications, portable applications, and program expansions.Exact Charging: Hubstaff takes into consideration precise charging by following the time spent on each assignment and giving point by point reports.

Inconvénients

Limited Free Plan: The free plan has limited features and is only suitable for small teams.No Disconnected Mode: The product requires a web association with capability, which might be badly designed for clients in regions with restricted web availability.Security Concerns: The screen capture component might raise protection worries among certain workers.Restricted Customization: There are restricted choices for tweaking the product to address explicit issues.Conflicting Action Levels: The movement level component may not necessarily precisely mirror a worker's efficiency level.

Avantages

- random screen capture every 10 minutes that allows managers to check if employees are focused on their intended tasks
- lets you track running time to the second that can also be used to determine pay.
- you can track overall running time with preset time periods or set your own
- forgot to time in? dont fret! you can edit this and leave a note to state your reason so managers can review and approve or reject the changes
- has a mini time window that allows users to check how much time is running without closing any windows
- works great with Mac and Windows
- Different parameters used to measure productivity
- color coded productivity
- can view daily, weekly, and monthly productivity rate
- easy to use interface
- set tasks, projects, invoices, calendar schedules, admin can limit user access
- easy to use dashboard with graphs of productivity

Inconvénients

- its not an exact science. My task is "Product Sourcing" which greatly relies on scrolling through thousands of pages to find a good item to sell and sometimes it takes the whole 8 hours to find 1-2 good items worth a second look. Hubstaff sees this as not productive and gives me a real low productivity percentage rate.
- it can be manipulated if you still have time in between your tasks like opening new windows and tabs and mixing it with other "movements".

Avantages

I had used so many other softwares in my previous companies which also offers the same features with this software. However, the best thing I like most with Hubstaff is the accuracy of work done per agent by providing accurate timestamp, screenshots & productivity report per agent & a lot more. Also, this software is indeed a friendly user which provides all users or agents an easy access to this software & provides easy instructions on how to make further changes in each users of this software. I would highly recommend this to all my friends & previous co-workers to work efficiently with less supervision.

Inconvénients

Well, only one thing that I like least with this software & that was the delivery of screenshots per agent. It was more of the interval of each screenshot provided by this software. Honestly, I'm not really sure how exactly it works since I'm not the one in charge of this software in our company. Nevertheless, I am pretty sure it can be improved more to deliver quality experience to all users.

Avantages

I like the ability to track individual tasks and customize a dashboard on the homepage to show the metrics that are most useful to you, the individual user.

Inconvénients

The sync with Confluence takes a while to upload tasks into the pop-out timer, and I feel that time is wasted waiting for the update on the timer to occur so I can start tracking time. I also think that the way the timing works per week should be based on the individual user's time zone, and not the company time zone.

Avantages

The best part is that the software downloads onto your PC and runs in the background with minimum interference. If you stop working, it will record idle time and ask you f you want to keep the idle time as work time or not - which is really useful. Another stellar feature is that it tracks activity levels. If an employee's activity levels are low, you get an email with a screenshot of their screenshot showing what they were doing at that time.

Inconvénients

I can't think of anything we don't like.

Avantages

It allows us to easily calculate the hours worked by our remote team whilst ensuring the team are focused and easily shows us how much is owed at the end of the month. Vital tool for outsourcing.

Inconvénients

There are a lot of features that we dont use, it would be really useful if it were possible to automatically schedule send us the hours worked by an employee at a time period we are able to define, so that we could easily access this information without having to generate the report. This function exists in part but the ability to set the time period ourselves would be very useful.

Avantages

This is a very, very easy-to-use time management software that can work in businesses of many shapes and sizes. I love that rather than just digitally tracking time, you can even assign your time to different projects, locations, etc. It works on Mac and PC flawlessly, and although I haven't used the mobile app, I've heard good things about it.

In terms of trusting your workers, it even can screen capture the main display of their PC/Mac to ensure they aren't slacking off. This also tracks how much "activity" (mouse movement only, I think) per 10-minute period.

Inconvénients

Really not too many cons with this one - very straightforward as an enduser, and very straightforward to setup for others.

I think that presentation wise, the program could be rebranded to be a bit cleaner-looking, or higher-end. It's simple, it works, but I think it could be visually enhanced a tad. In terms of function, there's not much to criticize other than editing time after the fact. I have found it sometimes cumbersome to overwrite/change old time entries after entering them, as when it overlaps with another time, it doesn't allow you to submit.

Avantages

What I liked the most about this software is the fact that despite of the ever growing competition in the freelancing industry hub spot is still giving every freelancer a chance to prove their worth

Inconvénients

To be honest there’s literally nothing I dislike about this software but I would say that it could be even more better if they gave freelancers an option to attach their certificates and portfolio.

Avantages

i managed to work remotely with this app and my manager introduced this software for me and showed me how its amazing tracking for time and some screenshots being taken to assure to the boss that work is in progress

Inconvénients

i would say alittle bit should include a warning to the employee that he is being tracked by some managers, lucky for me my manager told me the way it goes but you can be tracked with out your consent if you don't know this app and start using it

Avantages

The integration with many platforms and how they communicate seamlessly.

Inconvénients

I work with Jira. Sometimes it has verification problem which makes the calculation of the work time inaccurate.

Alternatives envisagées 

Time Doctor et Harvest

Pourquoi passer à Hubstaff

Screenshot features and the package.

Avantages

- easy to use
- setup is not difficult specially while onboarding new person in the team
- client setup and reporting is great
- different kind of reports are very helpful
- there are payment integration software but bring more like i can transfer directly from my bank account.

Inconvénients

- need multiple hours so billing and paying hours could be in different currency. specially when paying country is different then developer's team country
- time off (leave) period should be dynamic . like here we consider financial year so we didn't consider from Jan - Dec instead we consider April - March
- lower activity: report should exclude time below any percentage. at the moment doing it manually and it is very tedious task.