Avis clients sur BigTime

Avantages

Avec BigTime vous pouvez programmer et suivre l'évolution de vos plannings ou projets en un clic Elle est gratuit est aussi très facile à utiliser comme logiciel

Inconvénients

Le seul problème que j'ai avec ce logiciel c'est lors des Envois de facture c'est trop complexe

Avantages

Programmer et suivez l'évolution de chacun de vos projets en quelques clics. C'est simple et transparent avec BigTime. En plus, c'est gratuit, ce qui ne gâche rien.

Inconvénients

Bon...Il faut quelques jours pour prendre la main et ne pas vous perdre dans les différentes fonctionnalités de l'appli.

Avantages

Facilement utilisable, BigTime permet le suivi de temps, création de factures, envoie de facture. Avec une interface personnalisable, il permet l'intégration avec d'autres applications

Inconvénients

Juste quelques problèmes lors d'envois des factures

Avantages

BigTime me permet de suivre, de planifier mon temps. Il me permet aussi de facturer et de budgétiser le temps.

Inconvénients

BigTime est un logiciel très simple et utile sans montrer de faille ou de défaillance.

Avantages

C'est l'un logiciel très pratique et simple pour la gestion du temps . Facile à utiliser et à personnaliser pour des services professionnels et d'intégrer d'autres logiciels.

Inconvénients

Un très bon produit de gestion du temps mais dommage c'est indisponible dans certains pays

Avantages

Big Time vous aide dans la programmation et l'évolution de vos différents projets ou planningC'est très efficace et fiable

Inconvénients

On prend beaucoup de temps pour s'y adapter sinon tout va bien

Avantages

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Inconvénients

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Alternatives envisagées 

Microsoft Teams, Adobe Creative Cloud Express et monday.com

Pourquoi choisir BigTime 

Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Logiciel antérieur 

Productive

Pourquoi passer à BigTime

I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.

Avantages

BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.

Inconvénients

The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.

Avantages

BigTime has the potential to be very user friendly, however, there is a learning process. Not everything is the same. For example, when I run one budget report, submitted time is not included, while in another report it is.

Inconvénients

The data does not always auto populate and the software should be able to generate numbers and percents on its own... I should not have to go in and manually input % complete, it should be done on it's on as the team moves forward within the project.

Avantages

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Inconvénients

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Avantages

The orientation procedure went really smoothly. We were given excellent assistance; even when we had queries in the period between sessions, the personnel responded quickly. The program is straightforward, and the mobile application is fantastic for our field staff.

Inconvénients

Even though making adjustments to our invoicing system can be challenging at times, we've always received helpful responses from the staff that have allowed us to go forward with our plans.

Avantages

ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

Inconvénients

slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

Avantages

That it is so customizable from just about every feature it offers.
Easy to use.
Intregrates with QuickBooks.
The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN].
All of the report options and customizations
Project Management and tracking on all aspects of a project.
The Knowledge based section for finding information on how to use features.

Inconvénients

That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.

Avantages

Easy to use, easy to configure, brandable and great support

Inconvénients

Wish the documentation for the custom invoices was stronger.

Alternatives envisagées 

SAP Concur

Pourquoi passer à BigTime

Better, faster, more affordable and easier to use and setup.

Avantages

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoice. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, [SENSITIVE CONTENT ] is very easy to work with and really knows his stuff.

Inconvénients

Coming from a mess of different tools and consolidating into one simple, easy to use tool, it is really hard for me to say what can be improved at this point.

Alternatives envisagées 

NetSuite

Pourquoi passer à BigTime

The cost was a large driving factor, but simplicity was really the reason.

Avantages

Tracking time and being able to in real time look at where we stand on each project from a billing standpoint.

Inconvénients

We are in the early implementation stages of BigTime, everything currently is an improvement over how we previously operated. No known "cons" at this time.

Alternatives envisagées 

monday.com et Monograph

Pourquoi passer à BigTime

QuickBooks Desktop Integration, cost, features, etc.

Avantages

BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.

Inconvénients

The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.

Alternatives envisagées 

SAP S/4HANA Cloud, Dynamics 365 et NetSuite

Pourquoi passer à BigTime

Mostly the cost and implementation timeline (and it had all of the features we were looking for of course). We knew if this was a product we weren't happy with, we could just switch after a year and not lose out on too much money spent on implementation. You can even pay month to month so there is essentially no commitment.

Avantages

Ease of timekeeping and expense module.

Inconvénients

There are lots of different options to set things up and you need to fine tune what works best for your organization and the other softwares you implement into. Still fine tuning 2 years later to find the best ways to set up projects and tasks for quality reporting. Would like to see white labeling and SSO integrations in the future.

Avantages

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank.

Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Inconvénients

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers.

Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

Avantages

BigTime time and expense entry for specific job/tasks is easy for users. Invoice creation using the time and expenses entered is seamless, yet flexible. Once invoices have been emailed to my clients I can easily track my client's activity to ensure that the invoice has been viewed. If my email transmission has failed I get a notification.There are plenty of webinars available to use for self-guided learning. Also, there are live webinars for new users to gain knowledge about BigTime. Reading the blog posts is helpful too.BigTime support has been very helpful if I reach out with any issues. I recently worked with [sensitive content hidden] for over an hour to solve an issue. He was very patient and was determined to solve my problem during our call.

Inconvénients

There are a few hiccups with taxation for Canadian users. BigTime has been working on improving these features.I would like to see more options for invoice PDF templates so that the invoices are better looking.I really struggle with customizing BigTime reports when any of the standard reports don't meet my needs.There are a few issues with syncing to QBO, but BigTime support staff have been helpful in trying to resolve these issues.

Avantages

We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.

Inconvénients

There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.

Avantages

The ability to pull out job lists with titles is very convenient for having team review meetings. You are able to pull out most reports into excel and filter and sort from there. Having the task status is very useful for those who utilize that feature. My office does not take full advantage of the capabilities this system offers but does work for us when being used.

Inconvénients

For the new Gantt chart feature I have not been able to use very much but am disappointed it is not able to be exported into excel like the other reports. The difficulty with this system is that it is only as good as your weakest link. For my office enforcing full participation is difficult and that prevents us from taking full advantage. I do not work in accounting but apparently it does not sync as well as it used to for quick books and other software. This makes work duplicated on that end which is really inconvenient. Another item that is irritating is when pulling complete job list you have to do it a certain way or else it will not pull old jobs that you were not listed as team member for. That caused some confusion/concern during review meetings.

Avantages

BigTime saved us from doing biologs, logging out and also the need of us to keep track by ourselves the time we spent for a single project. It is an online application where you can input how many hours did you consume just to create or to lead a single project versus the other projects that you are doing.

BigTime saved me more time in logging in and logging out, and also keeping track with how many hours of work I did for the day.

Inconvénients

What I don't like about BigTime is that sometimes when you submit your timesheet, it creates duplicates times. So instead of just sending 40 hours of work in a week sometimes it gets doubled or tripled.

Avantages

I think the software is very user friendly, however, there are parts of it that I have never used and not sure how to use it.

Inconvénients

I think the software is very easy to use, but I would like to know more about how to use the features I don't use.

Avantages

One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.

Inconvénients

While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.