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En savoir plus sur Resource Guru

Resource Guru est une application cloud de planification des ressources adaptée aux organisations de toutes envergures. Cette application permet de réserver et de replanifier des événements grâce à la fonctionnalité de calendrier...

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Évaluations des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,4
Simplicité
4,7
Support client
4,7

Parcourir les avis sur Resource Guru

455 avis sur 455
Classer par :
Nev
  • Secteur d'activité : Télécommunications
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/05/2018

We have had this tool for about 4 years now and we have come to rely on it heavily.

organization and accessibility to a schedule managed by many

Avantages

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Inconvénients

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Sonia
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 24/09/2019

Easy to use high level planning tool

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Avantages

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Inconvénients

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Alternatives envisagées 

Asana
Arshath
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 31/01/2023

The Best Guru for Scheduling Purposes

Avantages

Differentiating the projects with multiple colours and maintaining all sort of slots in a calendar view makes it easier for a big picture. I really like the model popup with all the details when click on any slot.

Inconvénients

I'm not an Admin user so I'm not familiar with all the functionalities available. So, I'm not able to think of any at the moment.

Les meilleures alternatives à Resource Guru

Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
s/o

1
Publié le 08/07/2019

Glorified spreadsheet

Causes more problems than it solves. We used to use a spreadsheet, it was much better than this.

Avantages

Nothing at all. It has no redeeming qualities.

Inconvénients

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go.

Not worth the hassle even if free.

Amirreza
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/12/2022

Resource Guru is a great online tool that does a perfect job in scheduling resources on...

Overall, we are very happy with the tool. Over the course of years, we had to find work arounds and come up with creative solutions (within what's possible in Resource Guru) but having found those solutions, we are getting what we need from Resource Guru.

Avantages

Generally speaking the UX/UI of this platform is very user friendly and easy to learn/use. I love the color coding feature (that can be used for marking projects, resources, etc) and the recently added filtering by the "Resource Booker" is very useful too. Last but not least, I like that Resource Guru keep this product alive as every once in a while they publish new features and enhancements.

Inconvénients

Resource Guru for our organization does a great job of helping us schedule resources of projects over time. So I can't really think of major issues. But one minor pain point is once we create a "non-billable" project and schedule resources on that project. Often and after a while (usually when a project is signed and official) we have to change that project to "billable", but although we do that, we still need to manually update each and every resource booking under the "Schedule" section and mark each booking to be "billable". Ideally and if we change the billability on a project level, all those resource bookings should inherit the change that was applied to the project.

Réponse de Resource Guru

Hi Amirreza

Thanks for leaving your great feedback!
Regarding your query about billable/non-billable projects, we don't currently offer the functionality to change the Project-billable-status for every past booking, as we aim to keep historical bookings as accurate as possible, but I've shared your feedback on this with the relevant team here so it can be considered as we continue to develop the app and it's features constantly :)

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Répondu le 21/12/2022
Lydia
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/02/2023

Best Resource scheduling tool

Avantages

The tool is brilliant if you want to use for your day to day scheduling work . It lets you book resources and also see what projects they are currentls working on . It has an option to see what each individual expertise is .

Inconvénients

it hangs sometimes but thats normal & also owner is not always notified if someone has made a change to a schedule

henri
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 15/02/2023

It fillfull our needs

Avantages

Qucik and easy in all features and good reports

Inconvénients

That we cannot get rid of the "8h per day" tag on each and every booking mark on the agenda.

Nicolás
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2023

Review

Really good

Avantages

Access and design, the use of different colours and the font.

Inconvénients

I did not find anything to dislike so far.

Jeremy
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/03/2023

Happy customer

Great experience that keeps me aware of present and future obligations.

Avantages

Easy to use functionality that syncs with my existing calender to keep my projects and daily tasks on track.

Inconvénients

None presently. I have to explore resource guru more.

Hoang Tung
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/02/2023

Resource Guru Review

Avantages

The most impactful feature is the showing of what i have been staffed for. What are my task or project fpr this week.

Inconvénients

Sometimes I find it hard to get my way back to the todays date.

Bill
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 26/04/2021

Simple and to the point - Resource Gu does the one thing we need most, and it does it...

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

Avantages

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Inconvénients

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

PJ
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
s/o

4
Publié le 25/01/2021

Clean, easy to use software with lots of room for growth

Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly enjoyed using the software so far and it has certainly made things easier on myself and my team. Although I have a long list of things I think the software can improve on, I hope to work with the development team to open a dialogue on these additions. I know that our application for the software may be unique, but I'm sure the developments will be appreciated by others as well.

Avantages

Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).

Inconvénients

While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able to filter projects by region, city, state, or custom tags like skillset and software required. It seems to me that the exact same functionality could be copied and pasted over to Projects.

There are other minor tweaks to be made, like exiting a window. Sometimes I am met with an "are you sure you want to exit" window because I'm currently editing something, but more often than not I am allowed to simply click outside the window or hit escape and all of the editing in progress is lost.

Furthermore, it would be nice to be able to input repeating holidays or events. For example, New Year's Day is always on January 1st. Why do I have to scroll forward and manually input this holiday every year? It would be great to just set it and forget it.

Another addition I would love to see is the ability to mark jobs/projects as tentative or unconfirmed. This could be in the form of a checkbox that adds a gradient to the job so it looks different than the rest. Something simple to differentiate it from confirmed projects is all I'm looking for.

Alternatives envisagées 

Resource Management

Pourquoi choisir Resource Guru 

Resource Guru offers a more professional looking service with the ability for our field engineers to sync their schedule to their own calendar service.
Jon
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Useful too for transparency across teams

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

Avantages

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Inconvénients

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Réponse de Resource Guru

Hi Jon

Thanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/

I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :)

I hope this helps! If there's anything else we can do for you at any point, please just let us know.

Thanks,
Kat

Répondu le 22/11/2019
Simon
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/09/2019

Couldn't run the team without it

Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.

Avantages

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Inconvénients

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Alternatives envisagées 

Microsoft Teams

Pourquoi choisir Resource Guru 

The tool was only good for scheduling large blocks of time, was slow and cumbersome. This tool is much more dynamic.

Pourquoi passer à Resource Guru

Exact functionality match to requirements. Originally bought for my team​ only, but quickly expanded to the whole department.
Emma
  • Secteur d'activité : Design
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/01/2022

Amazing software that's incredibly useful for our Studio team

We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the way in which we work as a team, making us more collaborative and organised.

Avantages

Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings.

You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.

Inconvénients

I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.

Réponse de Resource Guru

Hi Emma

Thanks for sharing your feedback when you responded to the survey we recently sent you :) Customisation of the colour palette is firmly on our roadmap, but in the meantime if you have any programming capabilities at your end you can use our API to add custom colours. You can assign your own custom colours via API right now if you'd prefer. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/apps

Also task dependencies are firmly on our roadmap for the future, I'm afraid I can't give you an accurate release date for this just yet; but I'll be sure to keep you updated as soon as there is any news on it.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Répondu le 15/02/2022
Jane
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 20/07/2021

Value for money and SO easy to use

This has saved us countless hours of email writing and phone calls as our trainers can see their bookings without us having to call or write to them each time something changes. All of our sales and booking team can immediately see who is available for times requested by a client. Our Marketing and Finance departments love the reports and they are so easy to customise.

Avantages

Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

Inconvénients

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

George
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/07/2021

Resource Guru Overall Review

Overall a great app. Has certainly improved my time management abover all else. This app really enables me to keep on track of my workload and stay organised in the fast paced agency. Very useful indeed and couldnt work without it.

Avantages

As an account executive for a design agency, being able to shcedule resource is a key part of my daily activites. RG is super easy to navigate and makes scheduling my work really efficient. I use it every day and it makes my work management a whole lot easier. An email first thing in the morning shows what I have scheduled for the day so I can be prepared for the days bookings. The dashboard also enables me to see what Ive got in for the day which is great. I can easily cancel, edit and add new bookings with just a couple of clicks. Using the different colour schemes also enables me to see who on my team has bookings so if i ever need to edit a booking, I kow who to speak too on my team. Overall, I would highly recommend this app too anyone as its super intuitive and no training is really needed! Perfect for anyone in client services.

Inconvénients

Nothing to improve from my point of view. I havent used all the features off the app so no comments on ways to improve.

Paula
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/09/2019

Provides Great Resource Management!

With many staff members doing field work, Resource Guru helps greatly with schedule planning and tracking where staff are at any given time.

Avantages

This software is easy to learn and use. We can see the availability of resources at a glance, and it's simple to make any edits to current entries as needed. The option to add personal photos for resources is fun to use and adds a bit of personalization to each resource.

Inconvénients

When choosing a date to enter information, we need to scroll over the calendar instead of clicking, because clicking on dates will automatically trigger a window for entering new information.

Patricia
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/02/2021

Very helpful, easy and friendly interface. Good value for money too"

I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.

Avantages

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Inconvénients

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Réponse de Resource Guru

Hi Patricia,

Thanks for sharing your feedback!
A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects.

If there's anything else we can do to help please just let us know.

Thanks,
Michelle

Répondu le 01/03/2021
Adile
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/12/2019

Resource scheduling never easier

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.

Avantages

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

Inconvénients

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

Alternatives envisagées 

Float

Pourquoi passer à Resource Guru

value for money
Simon
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 20/10/2021

Easy-to-use, convenient scheduling software

We schedule all our daily tasks with Resource Guru.

Avantages

+ flexible scheduling features
+ clear and easily readable UI

Inconvénients

- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"

Réponse de Resource Guru

Hi Simon

Thanks for sharing your feedback with us :) When it comes to Overtime or Waiting list bookings, it isn't possible to have bookings partially on the waiting list as it would also be hard to display it on the Schedule. But in the meantime, you can add elastic overtime if needed, and drag the slider for overtime to 0 if the time should not be marked as overtime, but needs to extend availability. You can find more details in our help centre article here: https://help.resourceguruapp.com/en/articles/2942105-elastic-overtime

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Répondu le 22/11/2021
Brent
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 23/09/2019

Maintaining High Resource Utilization through Coordination and Resource Guru

Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our resources. We have increased our overall utilization of resources by using this product.

Avantages

We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.

Inconvénients

I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.

mimi
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/03/2022

usage of GURU

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it

Avantages

The simplicity of the usage and interface

Inconvénients

I could not edit information of members of the team once they are listed.

Réponse de Resource Guru

Hi Mimi

Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.

If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.

Please let me know if there's anything else we can do to help :)

Thanks,
Michelle

Répondu le 31/03/2022
Amanda
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/08/2021

Resource Guru

Really enjoyed it, easy system to work on very self explanatory

Avantages

Friendly, very easy to use, and adaptable to my needs. Really enjoy the new things that come out regularly

Inconvénients

Integration with other apps
No undo feature

Réponse de Resource Guru

Hi Amanda

Thanks for leaving your review of Resource Guru :) I wanted to let you know that an undo button is very firmly on our roadmap for the future. I also wanted to mention that you can indeed connect Resource Guru with the other tools you use to run your business. You can build custom integrations using our API if you have some programming capabilities at your end. You can find all of the API documentation just here https://resourceguruapp.com/docs/api.

We also offer a Zapier integration which lets you connect Resource Guru with more than 3,000 other tools, without the need for any programming skills. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Répondu le 06/09/2021
Eric
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
s/o

4
Publié le 12/01/2021

Great Tool

it have been very positive. I implemented this across or company to get some visibility on our resource allocation. it have worked well and is not very expensive.

Avantages

very easy to use and the calander view is great give me a sense of what is going on 2, 3, 4 weeks out.

Inconvénients

would like to have a feature that allows the employee to be able to mark a task or a project complete, which would than send a notification back to me or the PM that they are available to do additional works.

Alternatives envisagées 

Float et monday.com

Pourquoi passer à Resource Guru

functionality, easy of use than the price.
455 avis