Avis clients sur Resource Guru

Avantages

C'est tres bon logiciel qui permet de fair la gestion des Ressource human.

Inconvénients

Je recommande ce tres bon logiciel au utilisateur. Tres sécurisé

Avantages

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

Inconvénients

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Alternatives envisagées 

Toggl Track

Pourquoi passer à Resource Guru

We wanted something specific for resource planning, not for task management, and the others we considered were more leaning toward task management.

Avantages

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Inconvénients

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Avantages

The best thing was always its simplicity. Resource Guru made it extremely easy to view and find out your schedule for the upcoming day, week, and months.

Inconvénients

Nothing too problematic with Resource Guru but it would be nice to be able to easy see what the different colours meant for tasks. A sort of legend would be nice

Avantages

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc.

I like how easy and quickly the support team are there to assist when needed.

I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.

Inconvénients

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks,

Avantages

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

Inconvénients

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

Alternatives envisagées 

Smartsheet

Pourquoi passer à Resource Guru

Using Excel and Smartsheet required too much effort and the Project Managers would not be able to effectively track changes in resource allocations.

Avantages

1. It doesn't try to do anything other than what it's best for
2. Calendar sync
3. Cost-effectiveness
4. Responsiveness of the support team (including on UX suggestions! Amazing.)
5. The little guru on the dashboard. Yeah it's cosmetic but it makes me feel good every time I log in.
6. Easy to set up and use.

Inconvénients

The only things I really dislike a cosmetic and non-fatal. They are:
1. The inability to hit a "today" button to go back to today's date, and the thin scrollbars right and left
2. The fact that I have to literally click and drag events to create instances on non-consecutive days, rather than selecting dates.

Alternatives envisagées 

Basecamp et Smartsheet

Pourquoi choisir Resource Guru 

It's just ineffective to manage capacity in a calendar OR a spreadsheet (which is what we were doing previously).

Pourquoi passer à Resource Guru

Everything else is not just resource specific. Resource Guru is (ref comment about it just doing ONE thing and doing it extremely well). Plus the cost. Resource Guru is incredibly cost-effective for a micro team like ours, which runs almost entirely on subcontractors.

Avantages

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Inconvénients

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Avantages

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

Inconvénients

Integration with existing calendars, tools may not be smooth and sometimes not synced.

Alternatives envisagées 

Trello, Microsoft Teams et monday.com

Pourquoi passer à Resource Guru

Good usage of colors to present information quickly

Avantages

The software is very easy to configure and use. It can also be integrated with other tools.

Inconvénients

It does not provide mobile phone app services

Avantages

The ability to schedule out months at a time. Small projects do not get lost in the shuffle of construction projects that go on months at a time where we are constantly pulling on and off of. It is so easy to use and customize. Field staff caught on intuitively and almost immediately.

Inconvénients

I cant think of anything I don't love about RG. I do not use many of the advanced features because we have project management software that gives us reporting.

Alternatives envisagées 

Calendly

Pourquoi passer à Resource Guru

It seems easiest and most intuitively laid out.

Avantages

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Inconvénients

would be nice to have a search function to look up past and future information

Alternatives envisagées 

Calendly, SimplyBook.me et HubSpot CRM

Pourquoi passer à Resource Guru

RG was highly recommended by a few of our colleagues

Avantages

One of the aspects I liked most about Resource Guru was its user-friendly interface and intuitive scheduling features. The platform provided a seamless experience for managing and scheduling resources, allowing me to easily assign tasks, track availability, and monitor project timelines. The drag-and-drop functionality and clear visual representation of resource allocations made it simple to plan and allocate resources efficiently. Additionally, the real-time updates and notifications ensured that everyone on the team was well-informed and could adapt to any changes or conflicts quickly.

Inconvénients

While Resource Guru had many positive features, one thing I liked least was the limited integration options with other project management tools. Although the platform offered some integrations with popular tools, there were instances where I needed to manually transfer data or reconcile information between different systems. It would be beneficial to have more seamless integrations with a broader range of project management and collaboration tools to streamline workflows and avoid duplicating efforts.

Avantages

The best part about Resource Guru is the reporting system. Given how fuss-free the management tools are to use, the reporting system is the proverbial icing on the cake, as it aggregates all your available data in one easy to use panel. Not to mention, it is so intuitive to use and has such a remarkably low barrier to entry, that I onboarded all my team managers in a single day, and have never looked back.

Inconvénients

Some parts of the UI look a bit dated, like the "adding resources" panel, but it's honestly not a big deal because you only use it once when adding your resources, and hardly touch it ever again.

Other than that, changing the default working hours is a bit tedious, but again - do it once and you never need to adjust it again.

Alternatives envisagées 

Basecamp, Float et monday.com

Avantages

The ability to filter, sort, and visualize resource assignments across 50+ individuals with a variety of technical abilities has helped remove a lot of the pain in managing geographical diverse field crews

Inconvénients

I would like the ability to see 4-6 months on the screen at once. Instead of individual blocks for each day, I would like to see each block represent one week (a zoom out option).

Some projects are 1-5 days, while a lot of assignments are 3+ months.

Avantages

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

Inconvénients

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Avantages

Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

Inconvénients

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

Avantages

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Inconvénients

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Avantages

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Inconvénients

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Avantages

As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent

Inconvénients

Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.

Alternatives envisagées 

Jira

Pourquoi passer à Resource Guru

Was quicker to implement and easier to use

Avantages

Software is relatively easy to use. It is not truly designed for a service type industry but with a little manipulation of the way fields are used, we have been able to make it a good resource for us to schedule our installation crews. It is much easier than many other programs I have looked at and our entire front office uses it to see daily schedules, schedule openings, future bookings as well as monitor backlog.

Inconvénients

Program could use better co-ordination between bookings and scheduling as well as easier means to divide resources (employees) into groups (we did find a work around for this)

Avantages

The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.

Inconvénients

New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.

Avantages

Friendly, very easy to use, and adaptable to my needs. Really enjoy the new things that come out regularly

Inconvénients

Integration with other apps
No undo feature

Avantages

User interface very easy to use, filtering options (for example showing only people, resources or any combination desired) very helpful, great way to see your whole team's at-a-glance schedule

Inconvénients

external calendar (ie Outlook) integration could be improved. Booking holiday for multiple people/resources at once very easy, wish that functionality could be extended to non-holiday bookings