Avis clients sur Resource Guru

Avantages

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Inconvénients

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Avantages

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Inconvénients

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Avantages

Improved resource utilization: Resource Guru helps organizations make the most of their resources by allowing them to easily schedule, allocate and track the utilization of their resources.Increased visibility: Resource Guru provides real-time visibility into the availability and utilization of resources, making it easier for organizations to plan and coordinate projects.Better collaboration: Resource Guru enables teams to work together more effectively by allowing them to see each other's schedules and availability, and by facilitating communication about resource allocation.Overall, Resource Guru is designed to help organizations get the most out of their resources and increase productivity and efficiency.

Inconvénients

some time and effort to fully understand and utilize. This can be a disadvantage for organizations that do not have the resources or time to invest in learning a new tool.Limited integrations: Resource Guru does not have as many integrations with other tools and systems as some of its competitors, which can limit its functionality for organizations that rely on integrated solutions.Limited customization: Some users may find that Resource Guru's features and capabilities are limited and not fully customizable to meet their specific needs.Limited mobile app: Resource Guru does not have a dedicated mobile app, which can be a disadvantage for users who need to access the tool while on the go.

Avantages

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Inconvénients

would be nice to have a search function to look up past and future information

Alternatives envisagées 

Calendly, SimplyBook.me et HubSpot CRM

Pourquoi passer à Resource Guru

RG was highly recommended by a few of our colleagues

Avantages

Simple easy to use and great user interface

Inconvénients

Some features are global and can't be switched off.

Avantages

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

Inconvénients

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Alternatives envisagées 

Toggl Track

Pourquoi passer à Resource Guru

We wanted something specific for resource planning, not for task management, and the others we considered were more leaning toward task management.

Avantages

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Inconvénients

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Alternatives envisagées 

Asana

Avantages

Helps with scheduling of staff and identoifying resource needs

Inconvénients

Tie to other frewquently used softwares such as Micosoft products

Avantages

Is easy to understand for an employee talking in terms of using it as a calendar.

Inconvénients

The fact that there is no comment section so I need to report all the mistakes personally.

Avantages

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Inconvénients

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Alternatives envisagées 

Microsoft Teams

Pourquoi choisir Resource Guru 

The tool was only good for scheduling large blocks of time, was slow and cumbersome. This tool is much more dynamic.

Pourquoi passer à Resource Guru

Exact functionality match to requirements. Originally bought for my team​ only, but quickly expanded to the whole department.

Avantages

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

Inconvénients

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

Avantages

Generally speaking the UX/UI of this platform is very user friendly and easy to learn/use. I love the color coding feature (that can be used for marking projects, resources, etc) and the recently added filtering by the "Resource Booker" is very useful too. Last but not least, I like that Resource Guru keep this product alive as every once in a while they publish new features and enhancements.

Inconvénients

Resource Guru for our organization does a great job of helping us schedule resources of projects over time. So I can't really think of major issues. But one minor pain point is once we create a "non-billable" project and schedule resources on that project. Often and after a while (usually when a project is signed and official) we have to change that project to "billable", but although we do that, we still need to manually update each and every resource booking under the "Schedule" section and mark each booking to be "billable". Ideally and if we change the billability on a project level, all those resource bookings should inherit the change that was applied to the project.

Avantages

The best part about Resource Guru is the reporting system. Given how fuss-free the management tools are to use, the reporting system is the proverbial icing on the cake, as it aggregates all your available data in one easy to use panel. Not to mention, it is so intuitive to use and has such a remarkably low barrier to entry, that I onboarded all my team managers in a single day, and have never looked back.

Inconvénients

Some parts of the UI look a bit dated, like the "adding resources" panel, but it's honestly not a big deal because you only use it once when adding your resources, and hardly touch it ever again.

Other than that, changing the default working hours is a bit tedious, but again - do it once and you never need to adjust it again.

Alternatives envisagées 

Basecamp, Float et monday.com

Avantages

The software is intuitive and very useful for scheduling people to travel on projects, indicate time off, and let people know where you are each day.

Inconvénients

I don't like that you can't organize your resources on your own. They are all alphabetical so we have to put the same letter at the beginning of each person in a group so they are grouped together on the schedule. Not a huge deal but seems a little odd for that the be the default and can't change it.

Avantages

Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

Inconvénients

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

Avantages

As an account executive for a design agency, being able to shcedule resource is a key part of my daily activites. RG is super easy to navigate and makes scheduling my work really efficient. I use it every day and it makes my work management a whole lot easier. An email first thing in the morning shows what I have scheduled for the day so I can be prepared for the days bookings. The dashboard also enables me to see what Ive got in for the day which is great. I can easily cancel, edit and add new bookings with just a couple of clicks. Using the different colour schemes also enables me to see who on my team has bookings so if i ever need to edit a booking, I kow who to speak too on my team. Overall, I would highly recommend this app too anyone as its super intuitive and no training is really needed! Perfect for anyone in client services.

Inconvénients

Nothing to improve from my point of view. I havent used all the features off the app so no comments on ways to improve.

Avantages

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Inconvénients

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Avantages

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

Inconvénients

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

Alternatives envisagées 

Float

Pourquoi passer à Resource Guru

value for money

Avantages

As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent

Inconvénients

Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.

Alternatives envisagées 

Jira

Pourquoi passer à Resource Guru

Was quicker to implement and easier to use

Avantages

Easy to use and add important notes to as well

Inconvénients

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Avantages

The simplicity of the usage and interface

Inconvénients

I could not edit information of members of the team once they are listed.

Avantages

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

Inconvénients

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

Avantages

very easy to use and the calander view is great give me a sense of what is going on 2, 3, 4 weeks out.

Inconvénients

would like to have a feature that allows the employee to be able to mark a task or a project complete, which would than send a notification back to me or the PM that they are available to do additional works.

Alternatives envisagées 

Float et monday.com

Pourquoi passer à Resource Guru

functionality, easy of use than the price.

Avantages

The software is an easy to use format with searchable features and the ability to track personal from their actual hours work to the forecast showing future demand. The ability to allow resources to book against multiple codes and be organised in multiple teams means that reporting from the tool provides vital details for our KPI's and metrics, helping drive improvements and efficiencies within our organisation

Inconvénients

There is a limited pipeline of change and growth of the software, which does not allow development in areas that would be useful to our company.