Avis clients sur Cornerstone LMS

Avantages

I like that CSOD is an integrated HRIS system. It has a great end-user experience and a nice interface.

Inconvénients

Some of the file size limits are an issue. and some of the functionality does not work as one would assume. However, there are a lot of tools and resources to find ways to make the functionality work for your company.

Avantages

I think that the recent changes have made the system more user friendly, but it is still not the most clear system. It manages transcripts fairly well.

Inconvénients

I assume (as I was hired after implementation) that you need to request it, but our permissions are more limited than I would like. We can't run reports like utilization metrics, or who is in what security role which really limits our abilities. We also don't have backend design privileges and as a web developer that is infuriating.
I would say usability is less than desirable as there are HTML issues, and Transcript functionality confuses people.
There isn't a natural or logical way to set up accommodation requests even when using custom forms, which in my opinion is a very bad issue. We of course have text in the email, but it's insufficient and has caused issues.

Alternatives envisagées 

Moodle et Blackboard Learn

Pourquoi choisir Cornerstone LMS 

I can't guarantee I selected the right product we switched from but we switched due to the very limited functionality.

Pourquoi passer à Cornerstone LMS

We chose it for functionality as Cornerstone offers a lot. I will say that the scope of what we need has shifted and I am not sure that it would have ended on the same decision if we were making it now.

Avantages

I like that Cornerstone is constantly releasing new tools and features to enhance the LMS. They really listen to their customers and take in all advice to make necessary upgrades.
The software is easy to navigate and use. Making ILT sessions and events is straightforward. I also like how you can add badges to a learning object so that way learners feel good when they accomplish something. Also, the reporting capabilities are great and there are a number of reports you can generate to analyze how the system is being utilized.

Inconvénients

The Quiz functionality of the system is not good and not easy to use.
Its not modern and every test you make has to be out of 100. Also, you can drag and drop questions in whatever order you want them to be. The tool is limited and needs to be upgraded for easier use.

Alternatives envisagées 

Brightspace

Pourquoi passer à Cornerstone LMS

Approval Workflow - we needed managers to get notified whenever an employee registered for an event through the system for scheduling purposes.

Avantages

Cornerstone was an improvement over the LMS platforms we were using 5 years ago. It handles large amounts of learning objects and dynamic assignments well if its simple. It doesn't like complicated assignments. The system works well with a simple set of learning objects assigned to a simple group with a due date. If you need to build a complicated group (one with many parameters), it may not work as well. Also the removal of items is a challenge when you are removing from a large number of transcripts.

Inconvénients

the administration of cornerstone is not straight forward. There are a lot of nuances that come up when you are completing various activities. There is also the inconsistencies with various screens throughout. In some areas you can click check all or uncheck all to select multiple objects. In other areas you cannot and have to click individually, which is time consuming.

Alternatives envisagées 

Docebo

Pourquoi choisir Cornerstone LMS 

Company had expanded number of users. We wanted a standardized system.

Pourquoi passer à Cornerstone LMS

Cornerstone presented an impressive list of features including automation.

Avantages

Cornerstone offers one of the better LMSs that I've managed in my career. They continue to update the system with new features and evolve it with emerging technology like machine learning and mobile compatibility. It supports all of the content we use and user management is relatively painless. Each area of the system integrates with the others. This allows for a very cohesive performance management suite.

Inconvénients

The weak spot of Cornerstone is their customer service. It has been a pain point for several years. They say they are working on improving it and sometimes they do, but it still has a long ways to go. I also wish the system had more robust mobile compatibility. This is something they have been working on, but they are behind some competitors. They also need further support for multimedia, specifically video.

Avantages

The thing that I like most about the software is how easy it is to learn, and pick up on. When I came into this role, I had no prior cornerstone or LMS experience, but it was super easy for me to learn and navigate. Highly recommend Cornerstone to those who are looking for a new provider.

Inconvénients

There really isn't anything that sticks out that I like least about the software. Their support model can be tricky to deal with from time to time, but that's about it honestly.

Avantages

Cornerstone OnDemand - It's a complete HCM Suite including an advanced Learning Management System. Most admirable features are:
- Learning Admin Console enhancements
- Edge Import
- Reporting 2.0
- Integration feasibility

Inconvénients

Customer support is not up-to the mark. The response time and the resolving time for any tickets will take lot of time. Otherwise the product is a complete solution for any type of industry.

Alternatives envisagées 

Moodle

Pourquoi passer à Cornerstone LMS

It's Edge Import and Data Load Wizard are impressive. It has a HCM suite and well-suited with industries require compliance.

Avantages

A major pro is the customer service that cornerstone provides. They have rapidly developed how they consume cases in order to provide timely responses. They also provide in-depth documentation, webcasts, beta groups and live trainings around every release cycle of new features. Cornerstone really allows the clients to drive the future of their system.

Inconvénients

I wish their was more opportunities for customization. For example you are able to create custom pages but you are restricted to Cornerstone's layout and HTML/CSS scripting.

Avantages

I love the integrated Cornerstone suite of products for ease of use with system management. We started with the implementation of Performance Management and it was so easy for our managers and employees to adopt, and we have recently moved over to Cornerstone LMS, which has been great.

Inconvénients

Not much! It was a great value for a wonderful product. The implementation was a lot of work to coordinate internally for our company wide team, but it was worth it.

Avantages

What I like most about Cornerstone is that I can add and track our courses and customers who have attended our courses. A majority of our courses are offered virtually so being able to effectively track attendance for these courses in a simplified way is very beneficial to us. We also have advanced courses that our customers need and since we do not allow customers to take an advanced course with the pre-requisite course is extremely valuable to us. We do not want out customers to get frustrated when they attend a training that overwhelms then when they should have take a introductory course first. Cornerstone makes this easy to implement our protocol. I also like they customer can easily receive email confirmation when they locate and register for the course. They also can get in their email the Student Manual for the course and also integrate the date/time of the course in the email application.

Inconvénients

Sometimes, our customer don't know exactly where to go to launch a course they are scheduled to attend. They have to go to their User Profile and look at their transcript. Although most customers to locate this, some can not. We wish it could be easier so that our customer attendance is high and we can continue educating our customers on the products we offer.

Avantages

The catalogue is very customisable, there are countless fields that can be changed to cater for nearly all use case scenarios.

e-Learning tracking generally works as expected.

WebEx/VILT integration is good.

A fairly high degree of customisation is available for web pages/custom pages etc.

Inconvénients

We've been bounced between several GPS reps in recent years, some of whom have been more committed to our cause than others.

When we have downtime, particularly in an eXe environment, it feels like our concerns just drop into a queue even if users are unable to register/make payment.

Some areas of the platform are in desperate need of improvement (e.g. Certifications). When you raise these, you are encouraged to file a thread in the Success Centre, but you end up just replying to yourself or other frustrated users.

Alternatives envisagées 

Adobe Connect

Pourquoi passer à Cornerstone LMS

Feature set Scalability eXe

Avantages

Great implementation experience, the customer success center is top notch, and the ease of use is there for the end-user

Inconvénients

If you have casual administrators who aren't in the system often, it can be cumbersome to navigate the back end - this is why the cornerstone success center is such a blessing

Alternatives envisagées 

Moodle

Pourquoi passer à Cornerstone LMS

Met our requirements for a reasonable price

Avantages

I like that it is fairly easy to use for most people even those that aren't tech savvy. I also like the fact that they strive to make things better with each release. In the five years that I have been with them, they have come a long way in making some wonderful changes.

Inconvénients

The implementation still remains as being a horrible experience. We had a great product leader but were left confused with many of the processes. We also choose to implement way too fast, so if given the chance again it would be great to implement a bit slower.

Alternatives envisagées 

NetSuite

Avantages

We use Cornerstone for all of our learning and development as well as performance initiatives. We have many employees out in the field so the mobility of the platform is so important us. Help us keep up top to date on compliance training as well as employee engagement. We love it and would highly recommend it.

Inconvénients

We are able to have all of our training and development and performance processes on one platform, which has been great! There is no more need to switch in between platforms to compare data, it's all in one place. Reporting is so easy with Cornerstone because we have all of our data in one place to anyalyze.

Avantages

- easy to use/intuitive end user experience
- highly customizable
- stable/quick response when issues arise
- quarterly upgrades offer frequent improvement
- robust help functionality (knowledge articles, training, etc)

Inconvénients

- administration can be complex (by-product of high customization)
- functionality can be hidden/unavailable to even the overall system admin until vendor enables, making it easy to miss helpful updates
- mix of old/new functionality can be confusing: as updates are rolled out piece by piece it can feel a bit disjointed

Avantages

The product is easy to use for Beginners as well as Experienced professionals. Very easy to configure. The Learner experience platform has a great feel with new categories of carousels being introduced in every release. The Reporting 2.0 module looks great. The Edge Import tool is a great tool for backend data upload and metadata update for us admins.

Inconvénients

The Certification module has seen no enhancements in the last 5 years.

Avantages

The reporting features are the best part of the LMS. Not only can you get any information you need, but you can customize the reports to fit your needs exactly.

Inconvénients

Tracking certifications is a struggle and overly complicated.

Avantages

I have been in the HRIS world for awhile, and touched many different products. CSOD has been one of the best, the logic and function makes sense, it is intuitive, and the improvements always bring excitement and enthusiasm to the group.
Looking for amazing dynamic software - that can handle either a push or a pull type learning experience, you have found it.

Inconvénients

GPS - struggles. Developers tend to QC live with the early adopter and client community... they are truly Agile in that sense.
GPS is undergoing change, and it has improved drastically in the past 2 years- there is a lot of work left to do.

Avantages

Cornerstone is very powerful. It has all of the advanced functions we need for a large and complex organization.

Inconvénients

The admin side can be hard for a new user. It takes time and training to understand all the power and complexities of the system.

Avantages

I like that they are adding new features to adapt to the future of work (skills and AI driven recommendations). They have worked with us closely to understand our needs and help us find creative solutions. We are now able to identify skills gaps in different teams and departments and share this information with business leaders to inform learning strategy.

Inconvénients

There are still some kinks to work out as Cornerstone evolves their platform. Their skills and AI capabilities are very early in their development, but they are open to feedback and are rolling new capabilities out consistently.

Avantages

Some of the newer features which supports digitized content

Inconvénients

Some of the archaic features such as the primitive tool used to download evaluation or feedback results

Alternatives envisagées 

Litmos

Pourquoi choisir Cornerstone LMS 

Scheduled upgrade

Pourquoi passer à Cornerstone LMS

Great Sales pitch

Avantages

The calendar of my sessions is nice. And having my certificates in one place is good too. Also like being able to download a roster copy

Inconvénients

reporting from an instructor standpoint is limited (only can get the roster). Would be good to see who has taken previous related courses or been in one of my sessions from within the system

Avantages

We hold all learning transcripts on the LMS. We build courses and assign all learning to every employee. We love the reporting function and constant updates.

Inconvénients

It is hard to get the right information when you need it immediately. If you join a call for questions, most of the times it is full and you have to wait until the next day. The person who sells it to you doesn't support you after.

Avantages

The ability to create groups and assign training to those groups systematically.

Inconvénients

This may just be the way our company has set it up, but for me, reporting is not always intuitive. When you assign training as part of a bundle such as "New hire", "Annual recertification", ect. the individual class inside the bundle doesn't pull in report by that course name. You must select every bundle in which the course is assigned to get an accurate report of completions.