Avis clients sur Megaventory

Avantages

I loved the simplicity and ease of use of the software, as well as the customer service! The team was INCREDIBLE in helping us set up the software and customizing it to our needs. I have never encountered this level of customer service with any other software company we tried.

Inconvénients

They are working on implementing batch tracking which is one feature we could use.

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Customer Service and pricing

Avantages

It is very straightforward, so the implementation time is really short. You can pretty much start using it as soon as you buy it, although of course some configuration is necessary. It has a trial version which is amazing because you don't have to sign a contract or pay upfront and only afterwards realize what the software does/doesn't do.
We like that we can manage our procurement, inventory and manufacturing from one solution and that it integrates with SolidWorks. The customer support is also amazing. They answer really fast and help us figure out how to solve our problems. They will also do customizations at request, which we have some times needed, and they delivered to our satisfaction.
In a nutshell, we are getting great value for money.

Inconvénients

We would love it if we could have:
1. A purchase requisition process that includes manager approval (our procurement department still receives emails and spreadsheets to know what to purchase)
2. A more comprehensive AP invoice functionality. We can only record invoices that are linked to a PO/material receipt, so the rest of them (electricity bill, insurance, travel expenses) we cannot record in the system. This means we have two sources of payables and that is not good practice. :(
3. Approval limits for POs for different users. Some of our buyers should not be placing orders of more than a certain amount, but we cannot restrict that.

We have not been too deep into costing or shipping functionalities yet, so I cannot comment on those two topics.

Avantages

I like the fact that the program is suitable for the production process of our product. The way it keeps track of the materials that go into the products we build, the way how purchase orders are made and received.

Inconvénients

What I really miss about in this program:

- A planning feature: It would be really really nice to have a clear overview of all the sales orders with deadlines in a agenda like view.
- A feature to make a work order from a sales order. or to connect them and to make a work order for multiple different products

Avantages

Can build up data really quickly once you know the right documents to raise.
The chat facility is very good, normally get a response within a few minutes to a few hours.
They work Sunday's as well as through the week.
I have had chat replies at 10pm.
Really Nice people, can build up relationships with them.
Fun emojis and gifs in the chat facility.
We are now getting excellent sales/stock/turnover/Profit/location reports from the system.
Has facility to deal with serial numbers and easy to find documents relating to serial numbers.
Once you get it set up properly, it is addictive, actually wanting to input data and see the results in the reports.
The share facility to colleagues for reporting is fast and easy.
Lots more pros, but I think you will all get the idea.

Inconvénients

If you haven't set up a database before, then there is a lot to do, and have to wait for answers on the chat facility. But they do get back to you.
No telephone customer service. Chat and email only.
Would be helpful if there was a video for set up and early use. (I think they are working on that).
Could do with being able to see serial numbers when searching to add or delete a serial number from a product.
Other small idiosyncrasies, but can quickly get used to those.

Avantages

The software is very flexible and was easier to adapt to our processes. Support from customer care is professional and responsive.

Inconvénients

There is no mobile app. Graphic interface is a bit dated.

Avantages

We are now using Megaventory for over a year and we are extremely happy with the way it has organized our processes across our two companies. First of all, we could not find another software able to support multiple companies at this price tag. Second and most important: the technical support behind Megaventory is excellent! We wanted to set up some complex inventory views on the system and [sensitive content hidden] from the support team arranged a quick call with us and set it up all by himself at not extra cost. The guys are always available when help is needed.

Inconvénients

Not much to say, I don't have any complaints.

Avantages

It is one of the cheapest options on the market and it does his job extremely well. We are a sweets confectionery start up and Megaventory offers everything we could need at this stage. The customer service is excellent.

Inconvénients

the software, like most of the competitors, is not really flexible. So in order to change and elaborate your data, you need to force the system a little.

Avantages

Reports / customizing words / múltiple currencies / the historial / documents attached / traceability / easy to use / works in mac / you can load images / export into excel, pdf, etc / etc etc...

Inconvénients

only 3:
1. there is no possible to give diferent autorizations to users - for example anyone that can access the module of purchase orders can aprove them.
2. if you place a sales order, after being verified, someone can send more cuantities of any ítem without your knowlegde, and also it doesnt leaves a registry in the historial.
3. since we work with 2 currencies, it would be very helpfull in the reports that we can convert one currency into the other so we can have one single report with one unified currency.

Avantages

SupportCoprehensive funtionalityAbility to customise to names of duntions and paperwork staff recognise

Inconvénients

Inability to manage stock valuesLimited field searching

Avantages

Support ens easy-to-use software also very fast .

Inconvénients

Everything is working great ,so no problems.

Avantages

Megaventory's ease of use, seamless location wise reporting and great customer support makes it one of the best inventory management tool in its category. Additionally its integration with financial softwares such as QBO makes it a complete cost effective ERP system for SME's.

Inconvénients

More flexibility is required in the manufacturing module to analyse budget vs actual costs. Processes that have continuously variable inputs are difficult to tackle in Megaventory especially when it is integrated with the financial modules.

Avantages

The software is fundamental in allowing us to handle more than a thousand SKUs. The app saves us money since we can order exactly enough raw materials to fulfil an order. We never hold with unnecessary surplus stock. The customer support is second to none!

Inconvénients

There are some minor redundant clicks in the software. You stumble upon them from time to time and you think - that button or click is unnecessary. The team has recently updated the interface which has improved this.

Avantages

The customer support is amazing. Their team is always willing to help.

Inconvénients

Sometimes we have problems with some features. However, I submit the problems to the customer support guys and I always get a response from them. Every software has problems, the key is to find a solution or a reason behind the problem. Which Megaventory excels at.

Avantages

Excellent technical support, helpful all the time you need. Cloud based system and multi-currency is critical for multi-national operation.

Inconvénients

Not really phone or tablet user friendly interface.
Lack of different level of access

Avantages

Easy to use
Keep my inventory updated
Acces on line by several users
Excellent reports that might be customized by the user

Inconvénients

Might get improved the mobile version un order to be more friendly and easy to navigate with the cellular phone

Avantages

Easy to set up. Affordable price for what we get.
Users don't need extended training to be able tu use it, same for admin.

Inconvénients

Missing ability to break down units (purchasing a package of 10 and counting units in inventory).
Possibility to set up different authorisations depending on the fields of a PO.
Possibility that different users can edit at different stages of PO:
- Pending: User A is editing, User B is Viewing.
- Verified: User A can only view, B can edit.
Double approval on specific criteria is missing.

Avantages

The administrator can easily adjust the permissions of the users

Inconvénients

given that is a cloud software, certain activities are quite slow (6-8 sec).

Avantages

Very easy to set up your initial data. The navigation is intuitive and logical. Reports are easy and flexible.

Inconvénients

Would prefer more ability and easier visuals to drill down on specific product movements. No ability to edit the initial SKU or initial product description. Does not accept special characters such as '?' or '!' which we use often.

Avantages

Easy to use because it's practical and functional to understand and work with the system...

Inconvénients

Nothing at the moment still getting use to the system and understanding it everyday

Avantages

Its quite easy to use, intuitive features, and has all the basic though comprehensive functionality our company needs to operate

Inconvénients

Some of the features are basic and limited, doesn't go into details. For example, as an Admin we are limiting users(staffs) in certain controls and information on the software, however still allow them to operate at work. As for the aspect, it doesn't have enough customized controls for us to choose.
The rate is much higher than Zoho

Avantages

simplicity its the key for this program, if you know your way around with Microsoft office (word, excel,publisher or other) you will be good here.

Inconvénients

like any other program, you need some time to get use to it....a bit frustrating at times but the customer service is amazing....Kostis knows the system from A-Z!

Avantages

Easy to use, simplifies order processing and fulfillment, amazing customer support (before, during and after implementation), syncs with shopify store, simplifies inventory management

Inconvénients

Nothing major - would be nice to have some additional options for custom client reports, as well as a report for the value of 'inventory on hand'.

Avantages

Understandable and accessible for most. We have warehouse people who generally are not very computer-oriented and they get along fine.

Multiple languages are a plus, as we have users in multiple countries.

Readily customisable in terminology and document layout.

Great support team, quick and to the point answers. Up and running in no time.

Inconvénients

We found a few quirks and bugs in the API, if you are planning to use it, this is something to test well before making a final choice.

Avantages

Easy to use
Comprehensive platform
Keepyour records always online
Internet access from any location
fast connection

Inconvénients

As a customer for a long time I've never received any special offer or service in return

Avantages

I do like the detailed inventory aspect with the software showing exactly where each product is whether in storage, sold or even returned

Inconvénients

I find the work order process from start to finishing a little bit complicated for me. Maybe with more frequent usage this might turn out to be a simpler process