Avis clients sur Unleashed

Avantages

Unleashed is a fantastic software which is constantly evolving and adapting to the needs of the users.

Inconvénients

It would be useful if there was a wider range of integrations with other products, however the ones that do exist, work extremely well.

Avantages

Ease of use, theoretical correctness, and tight integration with Xero, our accounting and financial reporting software. A differentiator was also the training videos and online support. A benefit we've discovered after implementation is the outstanding email and phone support.

Inconvénients

Unleashed does not account for RMA (return material authorization) transactions.

Avantages

It is online software (SAAS) so it is accessed via internet and therefore much more convenient to access/maintain than PC based software.

Inconvénients

Too basic for the needs of a serious retail business. (we have over 5000 products)
Reports are limited and Purchase Order creation in particular has no 'smarts'. i.e. when you add an item to a PO, you would like to know how many you already have on order, how many you have a hand, how many have sold in the last month? Not possible on the PO screen in Unleashed. Also no direct integration with 3PL warehouses.
For these and many other reasons we spent most our time using spreadsheets which defeats the purpose of specialist inventory management software in my opinion.

Avantages

This is a superb application which helps you to manage your inventory effectively and efficiently. It allows you to track your stock details in real-time across different locations. It helps you in taking better data-driven business decisions. Its interface is very simple as well as supportive as one can operate it by using training resources. It allows you to prepare invoices without having stock in your system. It is one of the reliable applications I have ever seen and in addition, it is very easy to introduce it to new employees. It consists of numerous attributes. It gives you the full value of the money spent on it as its functionality is very good. It provides excellent management functionality. It is very quick and effective in its working. It also supports CRM (Customer Relationship Management).

Inconvénients

This application is not so much flexible as its UI is very complex, overwhelming complexity, etc. It is not customizable which leads to the lack of functionality. It has some problems in adjusting dates as it is very difficult in real-time tracking of stock. Some users want this application to be integrated with Xero as well as US shipping integration like ship station, etc.

Avantages

Unleashed is nothing short of amazing. We deal with importing goods from continents all over the world all batched in varying volumes, which was a total headache. We went from 15+ spreadsheets to something so slick it has greatly reduced my time needed. In fact, when I added up the time to manage the spreadsheets it totalled 248hrs per year. Learning the terminology was a bit tricky, to begin with, and with our many bulk products breaking down to smaller units it took a while to get everything into the system but with the help of the unleashed team and the training program, I have everything in the system running and I would not look back. I only wish I did it sooner. Don't think about it, just do it.

Inconvénients

Terminology is a bit hard to figure out if you are new to this field. It would be great if there was an android based app as well! You can use the site online but its not as slick as the iphone app.

Avantages

- ability to import spreadsheet with many parameters
- scallable (provided the time consuming issues are resolved)
- extremely accurate

Inconvénients

- very, very poor user interface, extremely counterintuitive
- one account for sales and purchases
- outdated documentation
- static exchange rates
- very slow (when mentioned they are in denial)

Avantages

We have found Unleashed to be very reliable.

Inconvénients

The fact that it doesn't have forecasting.

Avantages

Unleashed does everything we need and is the centre of our business apps.

Inconvénients

There is a lot of options when creating a sales order. It would be nice if the UI was given a refresh to hide some of the less-often used options.

Avantages

It is very detailed and keeps everything together. For food products best before date tracking is fantastic and all order processing paperwork is quality, customisable and very quick to print. The api with Xero is very good.

Inconvénients

Some simple stuff . Warehouse transfers can be v difficult and time consuming can be overcome by good CSV imports and exports. It's a pretty great system.

Avantages

Flexibility, data management and customer support.

Inconvénients

It could be better at dealing with nested BOMs.

Avantages

It Just Works

Inconvénients

A couple of features need to be added for my business but these are in the pipeline.

Avantages

Love that we can see all of orders for each client separately as well as whats to ship. We love the inventory tracking and the dashboard which is easy to navigate.

Inconvénients

Sometimes when entering a persons email in the contact file.. a box say you must enter a correct email.. this happens a bit which is strange as never did initially for first year. Now in April & May its happened.. I wish that when placing an order, it would PULL into that order (for the ONLINE VIEWING ONLY) the stores email and phone number PARTICULARLY for each separate SHIPPING to address as that is often different people if a store has numerous shops... as would be great to have at a glance in case we need to contact them as looking at order. Their info DOES print on actual paper order but not on screen on computer. When printing an order we would like to see if you can do this.. Can there be a faster way than manually moving a ski for instance if we order EDP2001 and then other items.. then another EDP2003 we have to manually one line at a time up. so that its easy for pick and pack.. is there a faster way we can sort it.? Thank you so much.

Avantages

Back orders generated automatically on unfilled sales orders
Batch tracking on sales orders
Customer service communication is great

Inconvénients

Cannot have multi purchases orders grouped together and enter other costs (i.e. import charges and overseas freight) and generate back orders on the unfilled purchase order

Avantages

All the features related to barcoding: the software provide all what we need of them: Barcode scanning, printing and recognition and the RFID is a plus.

Inconvénients

The lack of accounting; automatic billing and 3PL Management.

Alternatives envisagées 

Pourquoi choisir Unleashed 

Avantages

Sales history and love "average landed cost" pricing. I like that more than one person can use the software on different computers.

Inconvénients

Would love to have the feature that will advise if emails have failed to send/email is wrong. Xero has this feature and it is great but when emailing from unleashed, we never know if the email has gone through or bounced back and when we chase up outstanding accounts, clients advise us that they have never received the invoice in the first place. Please install this feature asap. About 2 years ago I sent in a submission for this feature and nothing has been done about it. When talking to support I wasn't the only one to ask.

Avantages

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seamlessly and interacts with our Xero system seamlessly - too easy.

Inconvénients

A bit slow in operation, especially compared to invoicing system Xero. We're also looking forward to new developments from unleashed

Avantages

The improvements to 'Customer Pricing' made a significant difference to the user experience. Coming away from spreadsheets for customer price records was a big step forward. Especially, being able to view all the 'Customer Pricing' on one screen.

Inconvénients

'Customers' still needs further improvement in some areas. For example, to be able to view an expanded view of customer orders (past and current) when using the 'Orders' tab view in 'Customers'. Currently, obtaining details of a previous order is too lengthy a process while a customer is waiting on the telephone.

Avantages

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Inconvénients

We're looking forward to new developments from unleashed

Avantages

connected buttons
attaches well to Xero
Attaches well with Neto
multiple buy prices
customer price levels
no more duplicate order numbers allowed.

Inconvénients

To easy to complete an order and can not revers the mistake
can not revers dispatched orders
can not do multiple discounts. ie. multiple buys, and overall discounts
could like to load multiple items of one range in one go. ie blue red and yellow 3 of each. without typing in each code separately.

Avantages

Unleashed made it so much easier for us to do away with the 5 different spreadsheets and allowed us to accuratelt manage our complex supply chain and importantly free up a lot of my time. When mixed with Xero I feel very confident in the financial and management reports we produce. We're much more productive as a business because of it.

Inconvénients

Although the software does well at adapting to the majority of our business needs there are a few requirements that we don't have a good work around for.

Mainly, we sell our beer in our own kegs that we need to keep track of. There is no easy way of keeping track of which kegs go to which customer and also when they have been returned.

Avantages

Easy to use and we can import sales orders via CSV files from our customers design software.
We can easily duplicate products.
Like the new feature that allows special pricing for certain customers

Inconvénients

1.More customer discount levels would be nice.

2.We do not use Unleashed for inventory control however it forces things on us like "Cannot make a product never diminishing" so you have extra steps involved when imputing orders.

Avantages

very easy to use and really easy to train new staff (2hrs max) good reporting and integrations with other programs. we integrate it with 3 other programs and the team love it.

Inconvénients

Some of the reports would benefit with more options or the option to slice & dice more, sometimes we have to download info and do it on excel to get what we need. having said that, some of the reports we use are typically found in companies with revenue of 50m+ so most users may not have this issue.

Avantages

We are using the software in a different way to which it should be used for. At Milexa we print wallpaper digitally. For us Unleashed acts as a 'print list' which is used daily. It has brought us an organised solution to the way we print, allowing our previous issues to be eradicated. The ease of the software has been really helpful and is purely the reason we chose Unleashed. We are now hoping to start using it for stock, giving accurate stock count etc.

Inconvénients

We have only one negative and it is more so because we are using Unleashed differently. We work from 'parked' 'placed' 'completed' sections etc, however we would either love to have more tabs / be able to name these ourselves

Avantages

Customer support, reporting, purchasing, serial number tracking.

Inconvénients

Transparency between purchase orders and sales orders. In sales orders, I'd like to be able to see what products have been ordered, and how many. Also, having multiple expected delivery dates would be good on the same PO.

Avantages

Easy to use and love the costing part in purchase orders. recent update allows to add cost after the items has been received into the inventory.
Easily Integrate with Xero and Magento..
The mobile app is handy when you are on the road.
Very good production module for manufactures and distributors

Inconvénients

Reporting not that good including the layout......
Mobile app is very basic and needs improvement...