Avis clients sur Hubstaff

Avantages

Hubstaff permet de facturer, de surveiller les employés même à distance

Inconvénients

Hubstaff n'a pas d'inconvénients selon mon expérience mais le prix est élevé

Avantages

Tres simple a utilisé au quotidien pour tout les entreprises

Inconvénients

Difficile de gerer la paie avec les options limité

Avantages

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers.
- Nice user interface
- Good reporting functions
- Thorough tracking options
- Client/project budgets
- Very good Customer Support

Inconvénients

- I discovered some bugs during usage (which the developers have ironed out)
- Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Alternatives envisagées 

Pourquoi choisir Hubstaff 

Logiciel antérieur 

Pourquoi passer à Hubstaff

Avantages

The app is very easy to use.
The ability to take screenshot of worker's screen is great.
Very customizable.
I like the fact that it's free for a single user.

Inconvénients

At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

Alternatives envisagées 

Pourquoi choisir Hubstaff 

Logiciel antérieur 

Pourquoi passer à Hubstaff

Avantages

Keeps me engaged with my team and allows me to understand what they are doing.

Inconvénients

probably the exporting of time but i guess it's just me not knowing how to use it fully.

Alternatives envisagées 

Pourquoi passer à Hubstaff

Avantages

Hubstaff worked well for managing employee clock-in and clock-out, providing reports on how each team member was doing.

Inconvénients

Our employees would often forget to clock back in after breaks. We ultimately switched away from Hubstaff because we found a solution that worked better for our team.

Alternatives envisagées 

Pourquoi passer à Hubstaff

Avantages

Integrations with payment systems , Paypal and Wise

Inconvénients

It was confusing to get setup when we first started

Avantages

First, I like the workforce management features.
Hubstaff ensures easy management of staff and employee engagement.

Inconvénients

Using Hubstaff has been straightforward and no serious flaws.

Avantages

It is helping to track work hours. The recent feature to calculate idle time is good.

Inconvénients

I am not a developer and the Activity % never reaches 100% though I am continuously working.

Avantages

The platform’s intuitive design makes it easy to navigate and manage tasks, projects, and time entries.

Inconvénients

The reporting and analytics features might not meet all users' needs, especially if they require more advanced or customizable reporting options.

Avantages

I love using this for my team it makes management super easy

Inconvénients

I actually dont have any thing I do like like about this program

Avantages

The analytics show everything you'd want to see in terms of productivity and efficiency

Inconvénients

I wish there was more customization to scheduling

Avantages

We have an overseas team of Filipino employees that are amazing and Hubstaff really helps us with Time and Activity tracking. They are so trustworthy, but it's nice to know that they are actually doing their jobs correctly. The screen capture software enabled us to solve an internal dispute about managing some finances and resulted in one employee being let go and another employee promoted -- all this was verifiable because of the time tracking as well as activity tracking software.

Inconvénients

I would really like it if more integrations were allowed within the Hubstaff standard program. The functionality for the price should be included.

Alternatives envisagées 

Pourquoi passer à Hubstaff

Avantages

Ease of use, flexibility and availability at all times

Inconvénients

The large amount of reports and their presentation format :)

Alternatives envisagées 

Pourquoi passer à Hubstaff

Avantages

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements.

My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Inconvénients

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Avantages

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Inconvénients

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​.

Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up.

The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails.

Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Avantages

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Inconvénients

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Avantages

Hubstaff makes remote work easy. It can be easily installed on a computer and used immediately by employees. The time-tracking and task management is the appeal of the software. Both users and managers are able to check-in with their daily progress for task and time management. In the simplest sense, Hubstaff is an easy way to track employee productivity.

Inconvénients

Aside from screenshots being taken a tad too often (which can feel invasive for users), the one improvement I'd suggest is more of a real-time update on the dashboard of reported hours. Sometimes there is a delay in an employee's time reporting causing discrepancies between managers and workers. In addition, productivity reports are not always accurate. It seems the productivity reporting bases stats on how often a Hubstaff user moves their mouse, which isn't always indicative of timespent.

Avantages

Hubstaff's time tracker is great and convenient to use. Having a Chrome extension available makes it even better as the tracker is available right in my browser so that I can pause and resume time tracking easily when needed.

Inconvénients

Despite all of the reporting options available, it can sometimes be difficult to find where to get an overview of the hours worked for a specific time period (using dates). I had to look through all the sections a few times to find it. I also don't like that it goes idle if you're not physically using the mouse - such as when I'm in a Zoom meeting (which is still work). Even though you can still count those hours, they still negatively effect the productivity score.

Avantages

Hubstaff's desktop app is very user friendly and makes switching between projects easy. Admins can add or remove projects from user's list easily. The app does take screenshots of the user's screen which can be useful in certain cases. User's can be added to another user's "team" so that managers can view team member times and activities in a daily email summary or by logging into the online account without being a Hubstaff admin.

Inconvénients

Hubstaff uses a lot of computer memory, especially the screenshot feature. Several users have reported the performance of their computer is affected. There is a mobile app but I have found it only works intermittently, most times I receive an error saying the feature is not available.

Avantages

I like the ability to track individual tasks and customize a dashboard on the homepage to show the metrics that are most useful to you, the individual user.

Inconvénients

The sync with Confluence takes a while to upload tasks into the pop-out timer, and I feel that time is wasted waiting for the update on the timer to occur so I can start tracking time. I also think that the way the timing works per week should be based on the individual user's time zone, and not the company time zone.

Avantages

* Apps for OSX, iPhone
* Perfect for individuals
* Allows reports for customized date range

Inconvénients

* Website is often confusing: always have to look around to find the right page for creating a customized report
* Task durations are only downloadable in hour:minute:second form, which makes it cumbersome if you're importing into a spreadsheet and still need to convert to decimal hours (e.g., convert 1:37:17 to decimal)
* Need to enter tasks when setting up a project: can't enter them in the process of entering time. Would be nice to be able to type a task in the dropdown, have the page display an alert ("Do you want to add the task 'Drive to customer site' to the project?"), add the task to the project, and update the drop-down.
* Would like the option for more flexibility in manually entering times, e.g., if I'm doing something from 9:00
a.m. to 9:38 a.m., and I realize that I haven't started the timer, give me the option of manually entering 40 minutes before 9:40 a.m., even if it's not yet 9:40.
* In general, need more configuration options (see above).

Avantages

It allows us to easily calculate the hours worked by our remote team whilst ensuring the team are focused and easily shows us how much is owed at the end of the month. Vital tool for outsourcing.

Inconvénients

There are a lot of features that we dont use, it would be really useful if it were possible to automatically schedule send us the hours worked by an employee at a time period we are able to define, so that we could easily access this information without having to generate the report. This function exists in part but the ability to set the time period ourselves would be very useful.

Avantages

At first I thought it would be impossible to work with a group of people living from different parts of the country. But through Hubstaff, it allowed me to manage these people with the Task Management tool, easily and accurately measure their productivity level, and at the same time, see what they have been working on with the Screen Capture feature.

Inconvénients

My only concern with Hubstaff, or any product for that matter, is the cost. Everything that offers good quality service really comes at a price, and I think Hubstaff has given me that. My organization has been using Hubstaff for over 3 years now and we are still and will continue to use it for years to come.

Avantages

i managed to work remotely with this app and my manager introduced this software for me and showed me how its amazing tracking for time and some screenshots being taken to assure to the boss that work is in progress

Inconvénients

i would say alittle bit should include a warning to the employee that he is being tracked by some managers, lucky for me my manager told me the way it goes but you can be tracked with out your consent if you don't know this app and start using it