Logiciels de prise en main à distance

Wrike est une plateforme cloud de gestion de projet pour les équipes de plus de 20 personnes, adaptée aux grandes entreprises et aux PME. Elle prend en charge le travail à distance pour diverses équipes. Cette solution est... En savoir plus

SolarWinds Take Control est une solution cloud d'assistance à distance guidée ou non, conçue pour les MSP (Managed Services Provider) et les professionnels de l'informatique. La solution est prise en charge sous Windows et ses... En savoir plus

NinjaRMM est une solution ITSM (IT Service Management) destinée aux PME dans les domaines de l'éducation, des soins de santé, de la fabrication, de l'informatique, etc. Ses fonctionnalités clés comprennent les outils de... En savoir plus

RG System est une solution de monitoring réseau conçue pour aider les MSP (Managed Services Provider) et les éditeurs de logiciels indépendants à surveiller, sécuriser et gérer leurs infrastructures informatiques. RG System est... En savoir plus

Freshdesk est un système de centre d'assistance et une solution de service client qui en simplifie les processus pour votre équipe et l'aide à offrir une expérience client inoubliable. En rationalisant les conversations client... En savoir plus

ISL Online est une solution d'assistance à distance pour pratiquement tous les secteurs d'activité verticaux, notamment les soins de santé, les technologies de l'information, les universités, les administrations publiques et les... En savoir plus

Atera est une solution logicielle cloud de gestion informatique complète et conçue pour les PME dans le secteur des TI (technologies de l'information). L'outil comprend des fonctionnalités de gestion du temps, de suivi des... En savoir plus

Freshservice est une solution cloud de service d'assistance informatique et de gestion des services qui permet aux entreprises de simplifier leurs opérations informatiques. La solution offre diverses fonctionnalités, notamment un... En savoir plus

FixMe.IT est un logiciel d'assistance à distance qui permet aux utilisateurs de se connecter à n'importe quel ordinateur distant. La solution s'adresse à différents types d'utilisateurs, de propriétaires individuels à des... En savoir plus

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the... En savoir plus

Splashtop SOS is a remote support solution that lets help desk, support and IT teams provide on-demand remote technical support to internal and external stakeholders. It enables customer support professionals to access various... En savoir plus

RemotePC est une solution de gestion d'accès à distance basée sur le cloud et sur site, conçue pour aider les entreprises à communiquer avec leurs clients, à transférer des fichiers et à gérer des applications sur divers... En savoir plus

NOLA est une solution de call center conçue pour aider les entreprises à communiquer avec leurs clients par le biais d'appels sortants ou entrants conformément aux réglementations TCPA (Telephone Consumer Protection Act). Elle... En savoir plus

Halp est une solution cloud de centre de service informatique qui aide les petites et grandes entreprises à résoudre les requêtes des employés avec un système de cas d'assistance interne. La plateforme centralisée intègre un... En savoir plus

Zoho Assist est un logiciel cloud d'assistance à distance conçu pour les organisations de toutes tailles. Cette solution permet aux techniciens informatiques d'assister à distance des clients dans le monde entier. Les... En savoir plus

Vuforia is a suite of augmented reality (AR) solutions designed to help businesses in manufacturing, marketing, automotive, aerospace, defense and other sectors create work 3D instructions, deliver product demonstrations, provide... En savoir plus

TeamViewer est une solution de réunion et de visioconférence en ligne qui connecte n'importe quel PC, mobile et serveur entre eux à l'échelle mondiale. La solution est disponible dans presque tous les pays et prend en charge plus... En savoir plus

ConnectWise Control is cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling... En savoir plus

Bomgar is a cloud-based or on-premise secure access and remote support solution suitable for businesses of all sizes. It offers remote support, privileged access and vault modules within a suite. Key features include customer... En savoir plus

Join.me is an online meeting platform that helps businesses manage meetings and team collaboration. Key features include real-time presentations, mobile whiteboards, scheduling, toll-free audio, chat and more. Designed for... En savoir plus

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized... En savoir plus

Jira Service Desk est une solution de gestion des services informatiques qui assiste les équipes informatiques et de services dans la gestion des incidents, la gestion des problèmes et la conduite du changement. La plateforme... En savoir plus

Divi is a cloud-based website building solution, which helps businesses of all sizes design WordPress websites using visual editing and drag-and-drop capabilities. Features include responsive editing, filters, text/image shadows,... En savoir plus

DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes. DameWare helps users centrally manage team members and... En savoir plus

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing,... En savoir plus

SecureLink is an access management solution that helps businesses across various verticals such as energy, finance, retail, healthcare, legal and manufacturing provide secure access to vendors, ensuring compliance with security... En savoir plus

Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide. There are lots of things that help set it apart from the... En savoir plus

Rescue by LogMeIn is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support,... En savoir plus

Goverlan Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and... En savoir plus

Abacus Private Cloud is a cloud management solution designed to help businesses store data in a secure and customizable environment. The platform comes with a virtual workspace, which enables professionals to upload business... En savoir plus

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents... En savoir plus

dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite.... En savoir plus

VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) activity. VNC Connect’s key features include intuitive remote control, cross-platform support, attended and... En savoir plus

Splashtop est une solution d'assistance à distance conçue pour les prestataires d'infogérance, les professionnels de l'informatique et le personnel de service d'assistance. La plateforme offre des fonctionnalités d'accès à... En savoir plus

Syxsense Manage is a cloud-based IT management and MSP software that allows administrators to configure and access in-network and out-of-network endpoints. Syxsense Manage allows service providers and IT professionals to discover... En savoir plus

GolfStatus is a tournament management solution that helps non-profit organizations manage online registrations, live scoring or leaderboards, digital sponsorships and more. It enables professional golfers to track scores, record... En savoir plus

iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite. iSupport... En savoir plus

Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed service providers and IT professionals. Key features include technology monitoring, management patching,... En savoir plus

Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash. Key features include the ability to... En savoir plus

Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs,... En savoir plus

TurboMeeting is a collaboration solution that provides real-time applications including web conferencing, remote support, audio conferencing, video conferencing, remote access and webinar support. The tool supports webcams for... En savoir plus

Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response... En savoir plus

GoToMyPC is a remote work solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions based... En savoir plus

Multi-platform Remote Desktop Access and Control With its multi-platform support and flexible connection options (LAN, WAN or the internet), NetSupport Manager provides a single software solution for secure remote control and... En savoir plus

Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share. Acquire equips you with the tools to... En savoir plus

Wayk Now is a remote support solution that helps businesses manage passwords and secure access to critical assets. Key features include two-factor authentication, data sources, multiple vaults and user administration. Designed... En savoir plus

Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, sales presentations, webinars, user education and... En savoir plus

Teamogy is a cloud-based system for companies who want to have full control over their projects, finances, time management, teams, and communication. Teamogy helps companies to maximize their profit. It also supports... En savoir plus

Netop Remote Control est une solution de gestion d'accès à distance qui aide les entreprises à se connecter à des appareils distants pour gérer les applications et fournir des services d'assistance à distance. Les organisations... En savoir plus

Celtx’s tools are heavily interconnected, meaning what’s created in the industry-standard Script Editor and other Celtx ideation tools flow through to planning tools like the script Breakdown, project Catalog, Budget, and more,... En savoir plus

LiteManager is a classroom management solution that helps businesses manage and supervise work activities of employees operating from remote areas in real time. The program also lets teachers and students carry out daily classes... En savoir plus

Remote Utilities is a remote desktop solution that helps IT professionals monitor screens, send keystrokes, control mouse pointers and run applications on remote systems. Professionals can utilize the host and agent modules to... En savoir plus

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D... En savoir plus

Aeroadmin is an on-premise remote support platform. This solution allows businesses to provide remote support for IT tasks as well as monitor employee activity. Aeroadmin’s contact book feature allows users to store remote... En savoir plus

RemoteToPC is a remote access management solution that helps IT organizations of all sizes monitor applications and devices to provide support services and training to clients. The platform comes with a notification system, which... En savoir plus

Remote Support and Meetings is a cloud-based remote support platform that allows users to conduct online training, meetings and demonstrations. Remote Support and Meetings’ key features include concurrent meetings, room chat,... En savoir plus

Loop Email is a collaborative email platform, which provides an all-in-one team inbox to simplify and organize messages from customers, partners or internal team. Loop Email ensures no messages get missed and teams can assign... En savoir plus

UltraVNC is a remote access management solution designed to help organizations manage operations related to helpdesk, IT support services, demonstrations, and e-learning. The platform allows administrators to connect and... En savoir plus

VSight Remote is a cloud-based software that enables businesses in machinery, automotive, energy and manufacturing industries to improve team collaboration through augmented reality (AR) tools. Professionals can share files in... En savoir plus

ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality... En savoir plus

Wisdom is a cloud-based food delivery platform that helps restaurants manage orders and streamline dispatch operations. Using artificial intelligence (AI) technology, professionals can estimate the time required for food... En savoir plus

SnapSupport is a web-based equipment maintenance solution designed to help businesses across various industry verticals, including telecom, manufacturing, life sciences, semiconductor, utilities, medical devices, mining and... En savoir plus

HPE MyRoom is a cloud-based and on-premise collaboration solution designed to help businesses organize meetings, webinars or training via video/audio calls and chats. Features include screen or application sharing, content... En savoir plus

TruGrid is a remote desktop protocol (RDP) solution that helps businesses access virtual desktops, assess risks, print remotely and more. It provides a Google Authenticator and time-based one-time password (TOTP) enabled... En savoir plus

baramundi Management Suite is an IT management solution that helps businesses of all sizes streamline processes related to IT asset installation, distribution, protection and backup. The license management module allows employees... En savoir plus

Action1 RMM is a cloud-based remote monitoring and management (RMM) solution for MSPs and IT professionals designed to gain complete visibility on the health and security of the managed endpoints, and support their end users from... En savoir plus

Huawei eSpace Contact Center is a cloud-based contact center solution that caters to various industries such as education, finance, healthcare, government, manufacturing and energy. The solution supports sharing of resources,... En savoir plus

Remotely is a support solution that enables businesses to monitor potential threats across remote devices and streamline administrative operations such as billing, task management and more. It comes with in-built malware... En savoir plus

Cisco Webex is a video conferencing software designed for all types of business. It is equipped with layouts that can be customized and allows for active participation in the meetings. Users can organize or join conferences via... En savoir plus

Remo is a web-based remote control solution designed to help businesses remotely access Windows and Mac devices spanning across multiple geographical locations and provide IT support to customers. Key features include file... En savoir plus

GoToAssist is a cloud-based remote support, service desk, and mobile device support solution. It helps businesses route service requests, prioritize tasks, conduct in-session chats, transfer files and remotely configure or reboot... En savoir plus

AirDroid Business is an all-in-one mobile device management platform to securely manage, remotely control and track locations of Android devices. Designed for businesses of all sizes, IT professionals and service providers, it... En savoir plus

AweSun provides remote access, remote control, and remote support solutions for desktop and mobile platforms, including Windows, macOS, Android, and iOS. It enables work from home with remote access to office computers and also... En savoir plus

Chimpa UEM is an EMM (Enterprise Mobility Management) solution that is able to guarantee the control of mobile devices, IFPs and VRs visors because: streamlines management of iOS, iPadOS, tvOS and Android devices with zero-touch... En savoir plus

Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. Low latency and fast data transmissions are guaranteed and allow to work fast as if you are present locally. It's an easy-to-use,... En savoir plus