19 produits

Klaus est une solution cloud qui aide les équipes de support client à examiner les conversations et à recueillir des opinions. Les principales fonctionnalités comprennent la gestion des cas d'assistance, le filtrage des affichages... En savoir plus

Balto is a cloud-based call center solution for businesses of all sizes. The solution deploys artificial intelligence to support sales, customer service and collection teams in training reps and analyzing customer issues. Balto... En savoir plus

MaestroQA is a quality assurance platform designed to help call centers measure and improve the customer experience. It helps managers automate manual QA tasks with various capabilities, such as screen capture, agent coaching,... En savoir plus

RapportCMS is a cloud-based contact center solution with all key call center tools available on demand. While most providers have built solutions from a telephony perspective, it helps recognize what happens after the agent says... En savoir plus