Logiciels de gestion des avis

Hivency est l'une des solutions proposées par le groupe français SKEEPERS, leader de l’expérience et l’engagement client. En savoir plus

Mediatoolkit is a cloud-based online and social media monitoring tool that tracks mentions of relevant keywords across 100 million sources, in real-time and in any language. All mentions are displayed in one place, the feed,... En savoir plus

Brand24 is a cloud-based marketing solution that helps users with content discovery and distribution. It offers an "online mentions" feature that shows mentions across social media platforms, blogs, news sites, forms and... En savoir plus

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT works by making it super-easy for customers to rate your brands, products, services... En savoir plus

Grab Your Reviews is a reputation management solution that enables businesses to streamline processes related to review collection, social media monitoring and more. Professionals can receive alerts about new reviews, share... En savoir plus

Review Ninja est une solution cloud de gestion des avis conçue pour aider les entreprises à surveiller les retours de leurs clients en ligne. Elle s'adresse aux petites entreprises de divers secteurs. Review Ninja prend en charge... En savoir plus

justLikeAPI is a single-point service for scraping reviews and other review-related data from some of the most complicated websites. Its users can save a lot of time and money by not having to deal with dozens of different review... En savoir plus

Trustpilot is a customer experience management solution that helps businesses send review invitations, share reviews, manage ratings, track feedback and more on a centralized platform. It allows administrators to configure rules... En savoir plus

Podium is a customer interaction platform that utilizes text messaging to help businesses manage customer relationships and build an online reputation on a variety of websites. Podium’s platform consolidates customer interaction... En savoir plus

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight... En savoir plus

Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and... En savoir plus

Nicereply is a customer experience management platform used to measure Customer Satisfaction, Customer Effort Score (CES) and Net Promoter Score (NPS). The platform helps businesses solve various problems such as fewer customer... En savoir plus

Yotpo est une plateforme de content marketing basée sur le cloud pour les entreprises d'e-commerce qui permet aux utilisateurs de compiler du contenu généré par les utilisateurs et d'utiliser ce contenu pour développer une marque... En savoir plus

SOCi est une solution de marketing basée sur le cloud qui permet aux entreprises de rationaliser les processus liés aux publicités de campagnes, à la réputation en ligne, à la gestion de contenu, à l'engagement client, etc. Les... En savoir plus

Grade.us est une solution cloud de gestion de la réputation et des avis conçue pour les entreprises de toutes tailles. Elle regroupe des fonctions de collecte d'opinions, de gestion multicanal et de gestion de campagne au sein... En savoir plus

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges,... En savoir plus

Solutionreach is a cloud-based dental practice management system designed for small, midsize and large offices and specialties. Primary features include appointment scheduling, patient access, reminders, patient education and... En savoir plus

CallSource is a performance management solution that helps automate the collection of customer information and lead generation. It is a cloud-based platform that enables users to track calls and capture sales opportunities with... En savoir plus

Weave est une solution logicielle complète qui comprend un système téléphonique web, une fonction de SMS bidirectionnelle, des informations sur les clients, le traitement des paiements, etc. Cette solution a été conçue pour aider... En savoir plus

Swell permet aux entreprises locales d'avoir une meilleure visibilité sur l'expérience de leurs clients en éliminant toute complexité. En permettant aux entreprises de recueillir des opinions en temps réel, des avis en ligne, des... En savoir plus

GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on... En savoir plus

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review... En savoir plus

Vendasta is an end-to-end platform for local experts. Channel partners can utilize Vendasta to market, sell, bill, and fulfill digital solutions for small and medium business clients. They can also offer clients white-label... En savoir plus

Broadly est une solution de gestion de la réputation qui aide les entreprises des secteurs de l'automobile, du bâtiment, de la médecine et d'autres secteurs à rationaliser les opérations liées à la capture de leads, aux paiements... En savoir plus

NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration,... En savoir plus

Yext Reviews est une solution cloud de gestion de la réputation qui aide les entreprises à maintenir une expérience client positive en surveillant les commentaires des clients et en y répondant. Ses principales fonctionnalités... En savoir plus

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media... En savoir plus

Chatmeter is a local listing and social media management solution that is designed for businesses in several industry verticals, including retail, automotive, healthcare, finance, real estate and hospitality. It allows organizatio... En savoir plus

Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be... En savoir plus

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app... En savoir plus

Womply is a cloud-based reputation, customer relationship and business management solution that caters to small businesses across various industry verticals. It helps these businesses to manage their online reputation and market... En savoir plus

SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, reviews and insights. It is a cloud-based platform which bridges the gap between local business owners and... En savoir plus

DJUBO StarSight is a cloud-based reputation management solution that caters to hospitality businesses of all sizes and offers tools for review generation, review monitoring and competitor analysis. DJUBO StarSight’s dashboard... En savoir plus

Refersion is a cloud-based solution, which helps small to large businesses acquire affiliates and track conversions. Key features include referral link promotions, custom branding, affiliate payments, reporting, shopping carts... En savoir plus

TINYpulse is a cloud-based employee engagement and feedback software. It provides real-time feedback about how happy, frustrated or burn-out employees are with the help of an employee survey. The solution helps new employees with... En savoir plus

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation... En savoir plus

https://usersnap.com Usersnap is a customer experience and feedback management solution that helps businesses of all sizes archive projects, track latest trends, capture screenshots with comments and drawings and more on a... En savoir plus

Designed for call and contact centers, Scorebuddy is a quality assurance platform that allows QA departments to monitor agents and measure service quality. With agent dashboards and smart reporting, QA professionals can work with... En savoir plus

Revetize is a cloud-based business marketing solution that helps organizations streamline processes related to lead generation, reputation management and customer interactions. It allows users to collect and view reviews or... En savoir plus

Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign management, response management, review monitoring... En savoir plus

Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can... En savoir plus

Canny est une plateforme de gestion des opinions conçue pour aider les entreprises à collecter et à analyser les informations des clients et des titulaires de comptes, à planifier des feuilles de route et à annoncer les mises à... En savoir plus

Opinew is a Shopify application that collects and displays product reviews with the option to add photos and videos from customers. We let you import from Amazon, AliExpress, and eBay, making it easy for DTC brands to syndicate... En savoir plus

Sitejabber is a cloud-based reputation management platform that helps businesses collect and manage the customer reviews in order to be found more easily online, increase traffic and sales and manage the customer experience.... En savoir plus

Survicate is a cloud-based customer relationship management (CRM) solution for small to midsize businesses in a variety of industries. It offers a variety of ways to collect customer feedback. Survicate feedback can be prompted... En savoir plus

IdeaScale est une plateforme cloud de gestion d'idées qui gère tous les processus d'innovation d'idées via le crowdsourcing, depuis l'échange d'idées entre les membres de la communauté jusqu'à l'évaluation des commentaires, la... En savoir plus

Wikipro is an all-in-one texting platform for small to midsize businesses in various industries. It enables businesses to request online reviews, payments, e-signatures, and more via text. It is designed to streamline customer... En savoir plus

Zonka Feedback propose des formulaires de commentaires et des enquêtes de satisfaction client dans divers formats, comme via une tablette ou une borne interactive, conçue pour les entreprises afin de collecter et d'analyser les... En savoir plus

Rize Reviews is a cloud-based solution that helps businesses collect feedback and online reviews for improving customer satisfaction and loyalty. Key features include campaign management, response tracking, sentiment analysis and... En savoir plus

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up... En savoir plus