Logiciels de parcours client

Smartlook est une solution d'analytics quantitative basée sur cloud et sur mobile qui aide les entreprises de toutes tailles avec le comportement et les idées des utilisateurs. Smartlook répond aux questions "quoi" et "pourquoi"... En savoir plus

Hotjar est une plateforme de gestion de l'expérience client basée sur le cloud, conçue pour aider les entreprises, petites ou grandes, à suivre et à analyser les actions de clic, de touche ou de défilement des visiteurs sur le... En savoir plus

Miro est un outil cloud de collaboration pour les petites et moyennes entreprises. La solution comporte un tableau blanc numérique qui peut être utilisé pour la recherche, l'idéation, la création de parcours clients et de cartes... En savoir plus

Dreamdata is a cloud-based platform for marketing and revenue attribution. The solution allows businesses to track and analyze how certain activities are impacting revenue, how individual channels are performing and what is... En savoir plus

Oribi is a cloud-based journey mapping solution that provides marketing agencies and eCommerce businesses with analytical tools to monitor visitors' behavior across various digital channels. Businesses can view key metrics,... En savoir plus

Twik is a cloud-based web personalization solution designed to help businesses create customized experiences for buyers or website visitors based on behavioral and demographic data. Features include conversion tracking,... En savoir plus

Odyssey Attribution is a cloud-based marketing attribution platform that integrates with Google Analytics to provide businesses with insight into the performance of their marketing channels. The solution offers features including... En savoir plus

Le moyen le plus rapide d'intégrer rapidement les utilisateurs. Userflow est un outil de création convivial à faible niveau de code/sans code pour les guides d'intégration et les enquêtes intégrées sur le marché. La solution... En savoir plus

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables... En savoir plus

Cardboard is a collaboration solution suitable for businesses of all sizes across various industry verticals. Features include a kanban-style activity dashboard, content import and export tools, invites for remote team members... En savoir plus

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas... En savoir plus

Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer journeys maps, personas and impact maps on a centralized platform. It allows users to gain insights... En savoir plus

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically.... En savoir plus

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can... En savoir plus

Matomo (formerly Piwik) is a web analytics platform designed to help businesses view and evaluate user activities and engagement across websites using heatmaps, A/B testing, session recordings, goals tracking and more. The lets... En savoir plus

Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers. The product features customer segmentation, which allows users to group and target visitors for marketing... En savoir plus

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue... En savoir plus

Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik... En savoir plus

LiaCX is a cloud-based solution designed to help businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It allows users to engage and gather feedback from customers through... En savoir plus

DemandJump is a cloud-based solution that provides consumer insights and market intelligence to marketing teams of all sizes. This solution can be used to analyze competitor data, including organic search, paid ads, online... En savoir plus

Centralpoint by Oxcyon is a content management solution that can be installed on-premise or accessed on the cloud from any mobile device with an internet connection.The modular applications can be deployed in a configuration that... En savoir plus

Smaply is a cloud-based customer experience platform that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or... En savoir plus

JourneyLabs is a journey mapping solution designed to help medical organizations, recruiters, education institutions, consultants and other businesses provide personalized digital content to users. Based on the Microsoft Azure... En savoir plus

CXDeployer is a cloud-based solution designed to help small to large enterprises design, share and deploy customer journey maps, business model canvas, persona and empathy maps to visualize and improve customer's experience with... En savoir plus

CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the... En savoir plus

EasySend est une solution d'automatisation de formulaires conçue pour aider les entreprises des secteurs des assurances et des finances à créer des documents, notamment des déclarations de sinistres, des polices, des contrats de... En savoir plus

Harness the power of a market-leading Digital Experience Platform (DXP), and transform your digital estate into a content management powerhouse that champions dynamic personalisation and omnichannel targeting. Sitecore's... En savoir plus

Mapp Cloud’s insight-led solution leverages AI to generate actionable insights and allows brands to engage better with their customers along their buying journey. To drive better engagement, content strategies should be guided... En savoir plus

Auryc is a cloud-based customer experience (CX) solution that caters to businesses across various industries such as vacation rentals, hospitality, fashion, apparel and more. Key features include a customer journey intelligence... En savoir plus

BryterCX Journey management suite is designed to help enterprises visualize, measure, monitor and optimize customer engagement across business processes. The Journey Watch module provides a unified overview of customer data... En savoir plus

ChurnIQ is a cloud-based data intelligence solution, which helps subscription businesses monitor, predict and prevent loss of subscribers or customers across various service points, campaigns and digital channels. The platform... En savoir plus

Kitewheel is a cloud-based customer journey mapping solution designed to help sales, marketing and service teams automate processes related to lead generation campaigns, purchase offers and customer recommendations. Key features... En savoir plus

Cemantica is a 3 module platform for Journey Mapping, Project Management and VoC Integration. Cemantica is a cloud-based solution, which helps businesses visualize and analyze the customer journey, engagement or satisfaction... En savoir plus

LeadsRx is a cloud-based marketing attribution and multi-touch attribution solution for mid to large-size enterprises. It allows companies to monitor and analyze their marketing efforts to see how they impact revenue. LeadsRx... En savoir plus

Omniconvert Reveal helps eCommerce businesses increase lifetime value with customer analytics and RFM segmentation. Reveal is a customer journey mapping platform that enables merchants to understand and predict customer behavior... En savoir plus