Logiciels de gestion des appels téléphoniques

CloudTalk est une solution de gestion de centre d'appels qui permet aux entreprises de rationaliser les communications avec les équipes et les clients à l'aide de systèmes d'appels virtuels. Elle permet aux cadres de gérer les... En savoir plus

ActiveDEMAND est une solution cloud de marketing automation qui s'adresse aux agences marketing en vue de les aider à créer et à gérer leurs campagnes marketing. La solution comprend des fonctionnalités de marketing automation... En savoir plus

Agile CRM est une solution CRM (Customer Relationship Management) cloud conçue pour les PME. L'outil propose des outils de gestion de contacts, de téléphonie, de planification de rendez-vous, de marketing automation, de gestion... En savoir plus

EngageBay est une solution intégrée de marketing, de vente, d'assistance et de CRM (Customer Relationship Management) conçue pour aider les petites et moyennes entreprises à acquérir, engager et convertir les visiteurs du site... En savoir plus

Nimbata a call tracking solution that helps businesses gain insights into consumer engagement and issues. It provides an intuitive interface that lets staff members quickly create campaigns using local or toll-free numbers.... En savoir plus

For quickly growing businesses looking to efficiently scale their support teams, Dialpad provides a cloud-based call center with access to real-time customer insights. Dialpad allows users to onboard quickly and focus on... En savoir plus

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... En savoir plus

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.... En savoir plus

CallSource is a performance management solution that helps automate the collection of customer information and lead generation. It is a cloud-based platform that enables users to track calls and capture sales opportunities with... En savoir plus

Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all... En savoir plus

Cloud communications provider RingCentral has expanded into the Call Center space with their Contact Center solution. The integrated suite powered by inContact offers Automatic Call Distribution, Interactive Voice Response, CTI,... En savoir plus

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. At Close, were dedicated to the business of the future: smart, agile teams who work remotely. If you're a tech-enabled team who needs to scale... En savoir plus

CallRail is a cloud-based marketing attribution and lead management platform that includes call tracking, lead center, conversation intelligence, and form tracking software. Small businesses need to make every dollar count.... En savoir plus

Groove is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage prospects and streamline sales operations. The centralized platform enables sales personnel to create multi-step... En savoir plus

Novocall is a cloud-based marketing solution that enables businesses to streamline processes related to customer communications, lead generation, conversation tracking, client follow-ups and more. Customers can utilize the... En savoir plus

InfoFlo est une solution CRM intégrée, accessible en ligne ou installée localement. Le système fournit la gestion des contacts, le couplage de la téléphonie et de l'informatique, le marketing automation, l'automatisation des... En savoir plus

MightyCall is a cloud-based business VoIP solution designed for small businesses. It helps users manage customer service calls and company communications. MightyCall handles incoming calls including toll-free, local and vanity... En savoir plus

NinjaCat is a cloud-based pay-per-click (PPC) and search engine optimization (SEO) reporting platform. Designed for digital agencies, the software helps convert and retain clients through report generation, campaign management,... En savoir plus

800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It... En savoir plus

FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and... En savoir plus

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline... En savoir plus

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... En savoir plus

REIRail is a lead generation platform that helps real estate businesses manage customer communications, offers, deals, marketing and more. The Deep Trace technology provides various details about callers like demographics, email... En savoir plus

800response is a lead generation solution that helps businesses of all sizes streamline operations across call monitoring, routing and tracking. It lets users set up geographic phone leads based on area codes, contact number... En savoir plus

WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. Primary features include generating automated greetings,... En savoir plus

PhoneWagon est une solution cloud de communication d'entreprise qui permet aux petites entreprises de gérer les campagnes marketing et de suivre le retour sur investissement. La plateforme permet également aux utilisateurs de... En savoir plus

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... En savoir plus

Marchex is a cloud-based call analytics and call tracking platform that helps businesses with visibility, insights and high-value customers by providing actionable insights to marketing, sales and services teams. One of the... En savoir plus

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right... En savoir plus

Clixtell est une solution cloud de suivi des appels qui aide les agences de marketing numérique à suivre et enregistrer les appels par mot-clé tout en gérant les métriques de conversion. Ses fonctionnalités clés comprennent... En savoir plus

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice... En savoir plus

Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes... En savoir plus

Callcap is a cloud-based voice over internet protocol (VoIP) solution that helps businesses automate processes for call tracking, data collection and website conversions to generate leads for increasing sales. Key features... En savoir plus

ClickPoint is cloud-based sales force automation, call center, and inside sales lead management solution that helps salespeople reach and connect with more prospects and leads. ClickPoint captures both inbound phone calls and web... En savoir plus

Invoca is a cloud-based, artificial intelligence call tracking and analytics solution, which helps marketers optimize sales conversions by gathering data from inbound phone calls. Invoca, through its machine learning... En savoir plus

Infinity offers a cloud-based call tracking solution that helps small to large businesses manage customer engagement, marketing communication and call recording with sentiment analysis. The platform enables users to track numbers... En savoir plus

RingDNA is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is a cloud-based platform that bridges the gap between conversation intelligence and organizational... En savoir plus

Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search... En savoir plus

Call Tracker is a web-based system that provides the ability for small to medium sized call centers to track all incoming and outgoing phone calls. It caters to local and toll-free numbers used in the United States and Canada.... En savoir plus

Phonexa Call Logic is a cloud-based solution that enables businesses to gain data insights into marketing calls and campaigns, improving return-on-investment (ROI). It allows users to capture caller demographics, analyze inbound... En savoir plus

Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. The solution helps agencies, marketers and brands analyze their inbound calls, manage caller profiles,... En savoir plus

SeoSamba Marketing Operating System (MOS) is a digital solution that automates all marketing efforts across any number of digital assets or websites. SeoSamba MOS ships with a social marketing and a lead/CRM app and combines... En savoir plus

Analytic Call Tracking is a hosted service that enables enterprises and agencies to purchase and assign phone numbers, set up caller IDs and manage inbound/outbound call flows for companies. It includes a round-robin calling... En savoir plus

Hot Prospector is a cloud-based business phone solution that helps users automate and manage leads, follow-ups and sales processes. Key features include custom contacts management, inbound marketing campaigning, SMS/email... En savoir plus

NOLA est une solution de call center conçue pour aider les entreprises à communiquer avec leurs clients par le biais d'appels sortants ou entrants conformément aux réglementations TCPA (Telephone Consumer Protection Act). Elle... En savoir plus

Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call... En savoir plus

Contact Cloud is a call center solution, which enables businesses to streamline SMS marketing, live chat, call tracking and lead capture, among other processes on a unified platform. Its word detection and transcription tools... En savoir plus

Dial800 is a cloud-based call management solution which assists small to large-sized organizations with call tracking, real-time routing and traffic analysis. Its key features include dynamic number display, call performance... En savoir plus

Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that... En savoir plus

The BounceHelp callback widget increases visitor-to-customer conversions and significantly reduces bounce rates. Increase sales calls from your website by up to 30%! Service quality control and call recording. Antispam... En savoir plus

TrackMyLeads is a cloud-based call tracking and intake management solution. Key features include lead management, internal messaging, call tracking and recording, advertising campaign statistics, and reporting and... En savoir plus

Supported by industry professionals with 65+ years of experience, My Call Cloud has provided user-friendly outbound, inbound, and blended contact/call center solutions and services to small and enterprise-level businesses.... En savoir plus

LocalResponse is a conversational AI platform that enables businesses to engage with callers using a smart responder that answers questions, takes bookings, and connects the call to a representative. The intelligent call... En savoir plus

Call Sumo enables businesses to analyze the performance and effectiveness of marketing campaigns on a centralized platform. Managers can use the call reporting and auditing functionality to identify lead conversions and improve... En savoir plus