Logiciels de gestion des appels téléphoniques

CloudTalk est une solution de gestion de centre d'appels qui permet aux entreprises de rationaliser les communications avec les équipes et les clients à l'aide de systèmes d'appels virtuels. Elle permet aux cadres de gérer les... En savoir plus

ActiveDEMAND est une solution cloud de marketing automation qui s'adresse aux agences marketing en vue de les aider à créer et à gérer leurs campagnes marketing. La solution comprend des fonctionnalités de marketing automation... En savoir plus

Join.me is an online meeting platform that helps businesses manage meetings and team collaboration. Key features include real-time presentations, mobile whiteboards, scheduling, toll-free audio, chat and more. Designed for... En savoir plus

RingCentral Office is a cloud-based business phone solution that offers business communication tools for video, voice, fax and text. Core features of the solution include conferencing, auto-recording and unlimited long-distance... En savoir plus

RingCentral Office is a cloud-based business phone solution that offers business communication tools for video, voice, fax and text. Core features of the solution include conferencing, auto-recording and unlimited long-distance... En savoir plus

Gagnant du badge Facilité d'utilisation de Capterra pour les logiciels de gestion des conseils d'administration, OnBoard est une solution de gestion de réunion virtuelle qui inclut une suite complète d'outils conçus pour prendre... En savoir plus

Talkdesk est une solution cloud de call center qui aide les entreprises à améliorer la satisfaction des clients tout en réduisant les coûts de support client. L'outil opère via SVI (serveur vocal interactif), ACD (Automatic Call... En savoir plus

GoToConnect (anciennement Jive) fournit une solution cloud de communications unifiées aux entreprises de toutes envergures. GoToConnect comprend des produits intégrés pour les options de VoIP (Voice over IP) professionnel, de... En savoir plus

BlueJeans est une solution de visioconférence basée sur le cloud qui aide les moyennes et grandes entreprises à discuter par SMS, à partager du contenu, à enregistrer plusieurs participants et réunions. BlueJeans fournit des... En savoir plus

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... En savoir plus

For quickly growing businesses looking to efficiently scale their support teams, Dialpad provides a cloud-based call center with access to real-time customer insights. Dialpad allows users to onboard quickly and focus on... En savoir plus

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... En savoir plus

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID,... En savoir plus

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.... En savoir plus

MiCloud Connect (formerly ShoreTel) is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable information flow within the organization. The solution enables system administrators to manage... En savoir plus

3CX Phone System est une solution de communications à standards ouverts, adaptée aux entreprises de toutes envergures souhaitant toutes les fonctionnalités d'un centre d'appel avancé pour une fraction du prix. 3CX peut faire... En savoir plus

Vonage Business Solutions is a cloud-based communications solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to... En savoir plus

Aircall est un système cloud de call center et de téléphonie professionnelle qui permet de gérer et de rationaliser le support client et les opérations d'engagement commercial. Conçu pour les bureaux et les équipes travaillant à... En savoir plus

CallSource is a performance management solution that helps automate the collection of customer information and lead generation. It is a cloud-based platform that enables users to track calls and capture sales opportunities with... En savoir plus

Virtual Office is a collection of comprehensive web-based business VoIP solutions from offered by 8x8. Enterprise grade phone service, virtual meetings, mobile applications, virtual contact centers and more are available to help... En savoir plus

Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all... En savoir plus

Weave is a comprehensive software solution that includes a web-based phone system, a two-way texting function, customer insights, payment processing, plus more. This solution was built to help businesses with customer... En savoir plus

Kixie PowerCall est une solution cloud SVI (serveur vocal interactif) qui aide les utilisateurs à automatiser leurs processus de vente. La solution peut également être déployée sur site. Kixie PowerCall regroupe des... En savoir plus

Govenda is a cloud-based board management platform designed to be a corporation's trusted technology partner in meeting modern governance challenges. Offering unmatched ROI, user-experience focused design, and premium support,... En savoir plus

CallRail is a cloud-based marketing attribution and lead management platform that includes call tracking, lead center, conversation intelligence, and form tracking software. Small businesses need to make every dollar count.... En savoir plus

Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive international calls, send text messages and transcribe voicemails, streamlining communications across the... En savoir plus

SIPTRUNK is a web-based SIP trunking reseller software designed to help businesses manage hosted voice services and unified communications from a single platform. Key features include direct inward dialing, toll-free numbers,... En savoir plus

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with... En savoir plus

Genesys Cloud crée des conversations fluides sur les canaux numériques et vocaux au sein d'une interface simple et tout-en-un. Conçue pour offrir des expériences exceptionnelles à vos clients et employés, la plateforme se déploie... En savoir plus

Ooma Office is a cloud-based VoIP solution that caters to small-medium sized businesses across various industry verticals that helps them to manage their business operations. For businesses of all sizes, Ooma provides advanced... En savoir plus

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000... En savoir plus

Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference calls, call transfers, custom hold music, interactive voice response, ring groups, call queues, caller... En savoir plus

Chili Piper is a business VoIP platform that helps enterprises schedule online meetings/appointments and streamline communication across the organization. Professionals can create customizable meeting templates with dynamic... En savoir plus

Bria is a softphone and Unified Communications solution developed by CounterPath. With Bria, businesses can provide their employees with the means to take business-line calls on the go and work remotely from both desktop and... En savoir plus

MightyCall is a cloud-based business VoIP solution designed for small businesses. It helps users manage customer service calls and company communications. MightyCall handles incoming calls including toll-free, local and vanity... En savoir plus

RingOver est un système cloud de téléphonie professionnelle pour les équipes polyvalentes permettant de simplifier le traitement des appels. Obtenez des numéros virtuels dans plus de 60 pays et bénéficiez d'appels gratuits et... En savoir plus

Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It... En savoir plus

Intermedia Unite is a cloud-based voice over internet protocol (VoIP) solution that provides small to large enterprises with several tools to streamline business communications. The centralized platform enables users to send... En savoir plus

Cisco Unified Communications Manager is a platform for integrating business communication technologies such as telephony, video conferencing, presence information, call recording, web conferencing and messaging. It enables... En savoir plus

FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and... En savoir plus

Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors connect and communicate with team members on a unified interface. It offers a central administrator portal,... En savoir plus

800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It... En savoir plus

NewVoiceMedia’s tight integration with Salesforce is reflected in its AppExchange 5-star rating and the large number of positive reviews. The solution is designed to work in tandem with Salesforce capabilities and data to deliver... En savoir plus

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... En savoir plus

Pexip est une solution cloud de conférence web conçue pour aider les entreprises du secteur financier, médical, éducatif et public à gérer des appels vidéo avec leur personnel sur des sites distants pour faciliter la... En savoir plus

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline... En savoir plus

MeetFox is an all-in-one solution to seamlessly manage client meetings. By combining online meeting scheduling, integrated video meetings and instant payments in one tool, MeetFox offers a frictionless meeting experience from... En savoir plus

REIRail is a lead generation platform that helps real estate businesses manage customer communications, offers, deals, marketing and more. The Deep Trace technology provides various details about callers like demographics, email... En savoir plus

ClickMeeting est une plateforme cloud de réunion en ligne qui permet aux utilisateurs de proposer des webinaires personnalisés. Les principales fonctionnalités de ClickMeeting sont la salle de webinaire, les statistiques sur les... En savoir plus

Magic Minutes is a collaboration solution that helps businesses schedule meetings, create agendas, manage minutes and more. The centralized dashboard allows professionals to set up dates/time, send invitations and accept/reject... En savoir plus

Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directory-based routing of inbound calls and... En savoir plus

Sideline is a cloud-based business phone solution that helps professionals manage work numbers on personal devices. Key features include activity dashboard, instant messaging, portability, chat and caller ID. Designed for... En savoir plus

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... En savoir plus

WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. Primary features include generating automated greetings,... En savoir plus

800response is a lead generation solution that helps businesses of all sizes streamline operations across call monitoring, routing and tracking. It lets users set up geographic phone leads based on area codes, contact number... En savoir plus

Jitsi Meet is an open-source video conferencing solution that helps businesses of all sizes create virtual rooms to conduct meetings remotely. Presenters can mute participants, send private messages, remove specific individuals... En savoir plus

Spoke Phone is a VoIP softphone solution, which helps businesses manage calls, meetings, voicemails, transcription, automated call distribution processes, and more. Sales professionals can document mobile phone calls for future... En savoir plus

PhoneWagon est une solution cloud de communication d'entreprise qui permet aux petites entreprises de gérer les campagnes marketing et de suivre le retour sur investissement. La plateforme permet également aux utilisateurs de... En savoir plus

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX... En savoir plus

Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It caters to multiple industries including credit unions, financial services, health care, legal, restaurants and... En savoir plus

Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone... En savoir plus

Channels is a customer service solution for call centers and client success teams that offers tools including channel management, live chat, call management, eCommerce integration, contact history, and more. With Channels, users... En savoir plus

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... En savoir plus

SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is... En savoir plus

Zadarma est une solution basée sur cloud et sur site qui aide les petites et grandes entreprises avec le PBX sur cloud, les numéros de téléphone virtuels, les appels VoIP et plus encore. Elle permet aux utilisateurs de créer un... En savoir plus

Marchex is a cloud-based call analytics and call tracking platform that helps businesses with visibility, insights and high-value customers by providing actionable insights to marketing, sales and services teams. One of the... En savoir plus

eTollFree Predictive Dialer is an integrated cloud-based call center solution for businesses of all sizes. It works as both outbound and inbound call center software with interactive voice response built in. The customizable... En savoir plus

CloudCall is a cloud-based telecommunications and business VoIP solution. Key features include power dialer, call reports, real-time dashboards and automatic call distribution (ACD). The cloudcall portal helps in managing... En savoir plus

CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize... En savoir plus

Digium Switchvox provides a cloud-based and on-premise phone system that helps users in unified communications. Businesses with multiple locations deploy hybrid Switchvox systems, in which on-premise and cloud-based systems at... En savoir plus

Clixtell est une solution cloud de suivi des appels qui aide les agences de marketing numérique à suivre et enregistrer les appels par mot-clé tout en gérant les métriques de conversion. Ses fonctionnalités clés comprennent... En savoir plus

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right... En savoir plus

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... En savoir plus

8x8 X Series is a cloud-based solution that helps businesses of all sizes establish communication via text messaging, voice calls and video conferencing. The team messaging module lets employees create project-specific public and... En savoir plus

Freshcaller est une solution cloud PBX qui aide les utilisateurs à gérer les opérations de leur call center. Les principales fonctionnalités de la solution sont un SVI (serveur vocal interactif) à plusieurs niveaux, le suivi et... En savoir plus

VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to streamline and improve communications with features such as unlimited minutes, video conferencing, business SMS,... En savoir plus

Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The... En savoir plus

Avaya IP Office is a cloud-based and on-premise communications and collaboration solution designed for small to midsize businesses. It features multiple auto attendants, auto dialing, conferencing, voicemail-to-email, call... En savoir plus

The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state-of-the-art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... En savoir plus

Callcap is a cloud-based voice over internet protocol (VoIP) solution that helps businesses automate processes for call tracking, data collection and website conversions to generate leads for increasing sales. Key features... En savoir plus

FreeConference is a cloud-based and on-premise meeting management software that helps businesses schedule, launch and manage online calls and video conferencing sessions. The platform offers real-time screen sharing and... En savoir plus

Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and... En savoir plus

MyOwnConference provides the complete solution for businesses to host conferences, webinars, and online training dropout-free. Thanks to a market-leading uptime of 99.98% supporting 10,000 attendees.Access live events anytime,... En savoir plus

Dixa est une plateforme de relation client qui aide les marques à renforcer les liens avec leurs clients grâce à des conversations simples, unifiées et prenantes. Dixa permet à votre équipe de fournir un service instantané et... En savoir plus

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and... En savoir plus

Invoca is a cloud-based, artificial intelligence call tracking and analytics solution, which helps marketers optimize sales conversions by gathering data from inbound phone calls. Invoca, through its machine learning... En savoir plus

Broadvoice Cloud PBX is a hosted phone system that provides voice applications. The solution caters to the needs of businesses of multiple sizes. It provides a "pay as you go" SIP trunking for a single-vendor VoIP... En savoir plus

OfficeConnect by UniVoip is a cloud-based phone system that offers features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial and call recording. The platform is targeted towards mid to... En savoir plus

Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting,... En savoir plus

Truly is a business voice over IP (VoIP) solution available as a mobile application. Key features include an auto or predictive dialer, call recording, computer telephony integration (CTI), conference calling, an auto-attendant... En savoir plus

Vodia PBX is a hybrid VoIP PBX solution that caters to businesses in industries like healthcare, education, call centers and hospitality. It helps them to manage communications within organizations and with external clients. The... En savoir plus

Infinity offers a cloud-based call tracking solution that helps small to large businesses manage customer engagement, marketing communication and call recording with sentiment analysis. The platform enables users to track numbers... En savoir plus

Designed to connect MSPs and customers, Cytracom is a complete UCaaS platform that streamlines business communications by centralizing business messaging & calling in one platform. Cytracom contextualizes business calls by... En savoir plus

Fonality by NetFortris is a cloud-based Business VoIP solution that caters to small and midsize businesses. Key features include automatic call distribution, call recording, computer telephony integration, conference calling,... En savoir plus

Business Plus is a cloud-based VoiP solution created by PanTerra, which allows users to take or make calls from their office phone number, communicate with their team, and have file access, all from any device with an internet... En savoir plus

VSLogger is an on-premise call recording solution for small and midsize businesses. It offers services to call centers, financial institutions, insurance agencies, law practices, government organizations and other... En savoir plus

Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or local corporate phone numbers and personal lines. Key features include Wi-Fi calling, messaging with... En savoir plus

RingDNA is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is a cloud-based platform that bridges the gap between conversation intelligence and organizational... En savoir plus

Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. The solution helps agencies, marketers and brands analyze their inbound calls, manage caller profiles,... En savoir plus

Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications,... En savoir plus